Steve Dalley

*** ***** ***** * Nashville, TN **214 * 615-***-****) * abuyib@r.postjobfree.com *Cell # 615-***-****)

OBJECTIVE: Pursuing a challenging and rewarding position where I might utilize my diverse skills to promote professional growth and development.

My ability to coordinate with members of management, suppliers, production and quality within a manufacturing environment has helped lead to the meeting of many process & product improvement initiatives. Data collections in areas such as uptime, line set-up, key characteristics, scrap rate, inventory control and on time delivery was analyzed and use to help increase sales, reduce both raw material and finished goods inventories and improved all aspects of scheduling.

I am skilled at working with multiple plant operations, R&D Department, Sales, as well a project teams. I am self- motivated, organized and an effective planner. My friendly nature allows me to interact well with other staff members at all levels and am able to bridge the gap between technical and non-technical persons.

RELEVANT

HISTORY:

07/2010 – 05/2013 BATH FITTER

Quality Manager – Springfield, TN

• Manage Quality Department – Acrylic Molding (2 QC Techs)

• Implement Standard Work Instruction plant wide (SWI)

• Implement Process Audit Program

• Revise 5S to 6S and introduce across plant and offices.

• Introduce, train and follow up 6S start-up at 7 BFU locations.

• Train and implement improved Corrective Action Program.

• Monitor, review and act on Customer Credit requests and Quality Issues.

• Introduce, Train, and Facilitate GO FORWARD PDCA Cycle-of -Learning Process (2012) to manage Projects.

• Facilitate the application and implementation of the TNCPE(2011 Level 2) (2012 Level 2)

• 2012 TNCPE Examiner

06/2009 – 07/2010 AFFINION (Loyalty Business)

Manager, Production Operations/ Process Improvement – Franklin, TN

• Plan and Manage production for 3rd shift team. (12 Operators)

• Coordinate multiple machines to production schedule.

Print, Fold, Binding, Insertion and Sorting.

• Implemented Corrective Action Program.

• Initiated Process Improvement Program.

• Improve Training methods.

• Implement Data Collection methods.

1997 – 12/2008 LEGGETT & PLATT, INC.

Division Quality Systems Manager/ (Textile & Fiber) – Nashville, TN

• Facilitate the Implementation / Certification of the Management System.

• ISO9000 compliant system installed into 14 manufacturing locations.

• Continuous Improvement (Data Collection, Control Charts, SPC, Lean)

• Helped Branch Management Teams set and chart Key Business drivers.

• Project Team Facilitator/Process Improvement -Maintained $5mm Account.

• Lead Auditor – Planned and Conducted Surveillance Audits.

• Travel +25%

Quality Engineer (Aluminum Castings Group) – Rogersville, TN

• Customer Complaint & Corrective Action resolutions.

• Complete PPAP, FMEA, Control Plans and Flow Charts.

• Establish Work Instructions and Control Charts (SPC).

• Implementation of QS9000 Management System.

HOLLISTON MILLS, INC. (Book Cover Manufacturer)

1992 - 1997 Manager of Continuous Improvement/Project Manager - Church Hill, TN

• Process Improvements through useful data collection & interpretation.

• Project Team Tools- Charter, Scope, Criteria, Boundaries, and Resources.

• Establish Product Specifications and Testing Parameters. (Paper & Cloth)

• To Suppliers/Customers (International & Domestic) product improvements.

Technical Sales / Process Control

• Responsible for Corrective Action Procedures and Process Improvements.

• Worked Supplier Quality Program to improve raw materials / set standards.

• Cost saving programs led to the reduction of complaints ($600,000 savings) & internal running waste ($3,000,000 savings).

• Travel +25%

1986 – 1992 AARBERG PRINTING INKS – Kingsport, TN

* Printing Ink Lab Technician & QC Technician – Ink Formulation & Testing.

CONTINUING Certified Quality Technician (ASQ) 03/02/96 (Continuous)

EDUCATION: Certified Manager of Quality/Organizational Excellence (ASQ) 03/01/97 (Recertified)

Lead Assessor of Quality Systems (RAB) – 2/96 * Facilitator Training – 10/96

Lead Quality Auditor Training – 6/06 * CI Facilitator – 5/03

TNCPE Examiner - 2012

PROFESSIONAL

MEMBERSHIP: American Society for Quality (ASQ) – 12/95

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