LATARSHA WILKES

*** *** *****, ********, ** ***** ( 240-***-**** ( abu74v@r.postjobfree.com

OBJECTIVE

. To obtain a full time position where I can demonstrate my skills

and experience for further professional growth.

EXPERIENCE

02/12 - 09/12 Addis Auto Care

Service Writer

. Prepare repair orders for service work and parts,

. communicate with customers and vendors via telephone and

web

. estimate final cost

. request parts

. perform follow ups with customer

. ensure timely completion of work order and invoice

submissions

. act as a liaison between customers, manufacturers, and

technicians

06/10 - 03/11 MarketStar - Sony

Product Representative

. Achieve sales goals set forth by clients and MarketStar

management

. Educate customer on client products and services

. Educate and train store personnel on client products

with expert knowledge

. Build productive relationship with store management and

personnel

. Responsible for effectively competing assigned daily

sales reports.

09/06 - 04/07 United Parcel Services

Package Handler

. Assisted driver with delivering packages to various

locations

. Load/ unload packages to be delivered to proper

locations

. Operate mechanical hand board

. Lift packages weighing up to 50LBS.

03/04 - 09/06 Wireless Dimension

Customer Service Representative

. Maintained processing of incoming and outgoing orders

and signed for deliveries

. Maintain clean display area

. Responsible for collecting deposits and payments

regarding customer and store

accounts

. Train new sales associates

. Open and close store

. Maintain and track inventories

. Meet daily and weekly sales goals

. Confer with customers via telephone, email, or in person

about customer

satisfaction

EDUCATION

06/11-07/12 Lifelong Learning Center

. High School Diploma

. General education

SKILLS

. Proficient in Microsoft software applications, internet,

and online research

. Excellent communication skills

. Types 45-50 wpm

REFERENCES

Available upon request

Contact this candidate