**** *** ***** *****

Lutherville, Md. *****

410-***-****

abszwc@r.postjobfree.com

Dawn Boebel

Objective To find an opportunity to utilize my skills in

customer service, management, and operations.

Experience 2011-2013 Shoprite Timonium, MD

Cashier and Shoprite.com

Ring up customers, apply coupons, discounts, and

accept payment.

Answer questions and resolve issues.

Prioritize orders by pick-up or delivery time.

Download order to handheld scanner, shop, upload to

computer, export to register, finalize paperwork.

Call customer for substitutions, make substitutions

and complete order accordingly.

Occasionally train new cashiers.

2004-2011 Garon's Ethan Allen Towson, MD

Housekeeping

Cleaned large furniture store by dusting,

vacuuming, cleaning glass, emptied trash, and

mopped floors.

Restocked coffee station.

Cleaned three bathrooms, kitchen, and back offices.

Disinfected phones and other surfaces to maintain a

healthy working environment.

Removed trash from store to dumpster.

1997-1999 Pet Valu International Parkville, MD

Store Manager

Greeted and assisted customers with product

selection.

Informed customers of sales and promotions.

Rang up customer's orders.

Created weekly employee schedule.

Helped with staff training.

Performed banking duties.

Recorded inventory counts and made adjustments when

needed.

Unloaded weekly supplies and restocked store

shelves.

Displayed signage and kept a clean store.

1987-1996 T.C.B.Y (The Country's Best

Yogurt) Timonium, MD

Store Manager

Interviewed, hired, trained, and terminated

employees.

Greeted customers, took orders, served them and

accepted payment

Made menu items including specialty items such as

pies and cakes.

Did a bi-weekly schedule.

Received weekly delivery and put away all items.

Did a visual inventory and ordered supplies.

Did daily banking and made cash drawer for team

members.

Called service companies for repairs on equipment.

Won an intra-store contest among five stores.

Prize was a one week trip to Florida.

Consistently earned above average to excellent

health department reports.

Maintained payroll and labor costs within target

range.

Education 1984-1988 Towson University Towson, MD

B.A. International Studies

Spanish, German, and Russian (not fluent).

Interned for Sister Cities Program in Baltimore

City.

EKG Certification from CCBC (Essex)

Dale Carnegie Management Seminar (1988)

CPR and AED certified.

Interests Travel, bowling, and gardening.

Misc. Held the position of Treasurer for Cromwell Woods

HOA for three years.

References available upon request.

Contact this candidate