Tina Oberley

*** ******* **

Fombell PA. *****

724-***-****

absv7b@r.postjobfree.com

OBJECTIVE

To have an opportunity in a professional office that utilizes my education,

experience, skills and abilities to meet your immediate needs and long-term

goals.

Summary

Experienced provider of excellent support and service in varied and

increasing responsible roles.

Hardworking, organized, responsible team worker, requiring minimal

supervision.

Excellent communicator, helpful, courteous, friendly, and

customer-oriented.

Demonstrated ability to take initiative, follow directions and to

learn quickly.

Work Experience

Coventry Health Care

Customer Service Specialist

Responsible for administering benefits, processing claims,repricing claims,

customer service, verifying insurance. Supervisor of call center

Penn Suburban Abstract

As a Precloser,Scheduling, Title Clearance, HUDS, Customer Service,

Responsible for Training, Opening files calling clients, lawyers,

insurance agents, realtor, doing closings, typing,

Marathon Mortgage Solutions, Pittsburgh, PA

As a Mortgage Internet Broker:

Responsible for staff recruitment, training and management as well as

lender relations.

Responsible for pipeline origination, compliance, public relations

program development along

With System Implementation.

Growing presence from local to nationwide web-centric client based.

Developed and launched internet marketing focus and implemented

origination and processing

Loan website.

PNC BANK, Pittsburgh, PA

As Loan Processor/and various other duties:

Handle file from open to close: order payoff, verifications, clear

title, and stipulations for approval.

Communicate with L/O, clients, and all third parties to insure loans

close expeditiously.

Track leads, L/O survey's, HUD's, credit reports, and title company

figures.

Train new employees on company policies, handle set-up in the

computer system, control employee access, and issue passwords.

Submit all employees' payroll and track time cards.

Handle requests, order, and keep inventory of all supplies.

Complete all packages for new lender approval and handle

disbursement of all financial papers.

Developed and implemented lead distribution system and contributed

to employee handbook policies and procedures.

Complete all reports for incoming fees on closed loans, L/O

commissions, and credit reports for submission to the C.E.O.

Deal with all day-to-day operations, questions, or technical

problems that arise.

Send inquiry letter to all new clients and issue all responses to

the L/O's.

Completed financial figures for Annual Report to be submitted the PA

Department of Banking.

Contact this candidate