Jose A. Escalera, MBA

*** ***** **** ****

Garland, Texas 75043

469-***-****

abs5z3@r.postjobfree.com

Bilingual Human Resources Manager

Accomplished, strategic, results oriented professional with extensive experience providing the full range of Human

Resources services to organizations in Domestic and International business arenas. Proven history developing

and leading proactive teams of professionals and cultivating positive relationships and strategic alliances.

Talent Acquisition & Retention Policies, Processes & Procedures

Employee Training & Development Regulatory Compliance & Reporting

Diversity & Inclusion Project & Program Management

Conflict Resolutions & Employee Risk Management

Relations Strategic Management

Collective Bargaining-Union

Organizational Development Total Rewards

Demonstrated effectiveness managing multiple projects and resolving sensitive and critical issues in timely cost

effective manner. Versed in EEO/AA/ADA/FMLA/Title VII/SOX, Multicultural and bilingual. Highly developed

communications, organizational, and analytical skills.

Selected Career Accomplishments

Created Employee Support Program covering: stress management, substance abuse, family and

financial issues, health and psychological assistance. Results: raised employee morale, reduced

absenteeism, lowered the cost of health benefits by 19%.

Initiated recruitment campaign for a leading commercial bank to recruit candidates for new investment division

of international bank. Results: 56 candidates were recruited within budget and time constraints.

Developed video computer training course for sales and marketing department. Partnered with division director

to identify subjects, and methodology focused on improved sales, customer relations, and reduce time in office.

Results: Improved sales 35%.

Established new division for National Insurance Company. Merged two departments and created new commercial

bond and claim division. Wrote policy and procedures. Results: Increased services while reducing payroll by 13%.

Professional Experience

TIDELANDS GEOPHYSICAL, Plano, Texas 2010 – October 2012

Oil and Gas Seismic Fortune 100 Company with annual sales revenues of $110 million dollars, headquarters in

Plano, Texas.

Human Resources Manager

Human Resources executive reporting to the CFO. Responsible for the strategic and tactical management of the

human resources department for corporate office and 16 job-site locations with 980 field employees. Responsible

for recruiting, policy development and employee activities. Major responsibilities included the turnaround of

strategic functions: as recruiting, safety and health, and labor/management relations.

Major Accomplishments:

• Successfully implemented a training and development program for field supervisors and managers

• Implemented a compliance program for DOT, and CDL Drivers.

• Designed training programs for supervisors and staff on employee relations, performance appraisal and

conflict resolution

ARBOR RESCARE, Mesquite, Texas 2008 – 2010

Independent contractor doing business with WorKforce Solutions Greater Dallas.

Business Service Representative

Provided expertise and consultative services to companies in Human Resources Management, Recruiting, staffing,

and employment initiatives, coaching and Organizational Development.

Major Accomplishments:

• Successfully increased 25% of companies market share, for the first and second quarters of 2009.

• Established working relationships with Hispanic companies through out the Dallas Metroplex area.

• Directed three employment job fairs for the organization, resulting in 30% recruitment of participants.

Jose Escalera, Page Two

ZALE CORPORATION, Irving, Texas, 2006 – 2007

International chain of jewelry stores with annual sales of $500 billion dollars, headquartered in Irving, Texas.

Human Resources Supervisor / Employee Support Center (Call Center)

Directed all Human Resources shared services nationwide, managed 13 employees, including interviewing,

recruiting, training, coaching, motivating, evaluating, dismissing, and mentoring day-to-day activities of

departments. Responsible for developing and implementing new Human Resources procedures and tools for

managers, and employees.

Major Accomplishments:

• Resolved all employee issues/complaints within 15-20 days from date of filing

• Re-negotiated file conversion project that Involved changing the filing system from employee social security to

employee ID number and re-labeling 22,000 employee files. Company saved 23% of the original cost, and

reduced completion time to 15 days.

• Successfully assisted managers in developing a positive work environment that motivated employees by

identifying needs by conducting need analysis and then created and facilitated training programs

• Converted all Canadian unemployment claims from January through June 2007 and designed/implemented

web program for future claims.

• Implemented policies/procedures compliance program to and with and process to contact corporate with

questions, saving time and money.

BALLESTER HERMANOS, San Juan, Puerto Rico, 2003 - 2006

Import/export commodities and manufacturing company with annual sales of $150 million dollars, headquartered

in San Juan, Puerto Rico.

Human Resources Director

Counseled/supported the Corporate Comptroller and top managers in the development of Human Resource (HR)

Departmental logistics, established uniform patterns for HR initiatives/labor law issues, recruited, hired, trained,

coached, and dismissed personnel. Consulted for the warehouse traffic of incoming/outgoing merchandise and

verified the compliance for safety and health regulations.

Major Accomplishments:

• Established a full-fledged Human Resources Department for the company with 460 employees, also designed

and implemented the HR and Health and Safety manual.

• Designed multi-plan production program and operating procedures manual for inbound/outbound movement of

merchandise in warehouse. Production increased 90%.

ONDEO DE PUERTO RICO, INCORPORATED, San Juan, Puerto Rico, 2000 – 2003

International water management/manufacturing company with annual revenues of $3 billion dollars,

headquartered in San Juan, Puerto Rico.

Senior Industrial Relations/Human Resources Director

Directed full range of HR functions for four regions with over 6,000 employees. Duties included recruiting, hiring,

employment classification, employee relations, collective bargaining, and supervised a staff of 60 departmental

employees.

Major Accomplishments:

• Negotiated a union bargaining agreement with the Puerto Rico Water and Sewage union.

• Designed and implemented the Human Resources Department consisting of 60 employees covering four

regions throughout Puerto Rico.

ADDITIONAL EXPERIENCE includes the Puerto Rico Department of Labor and consulting work with the

Insurance and Banking industries.

Education & Training

Master of Human Resources / Labor Relations, Inter American University of Puerto Rico

Master of Education, Eastern Nazarene College

Bachelor of Business Administration, University of Massachusetts

Certifications

PHR - In Process

Affiliations

National Society Hispanic MBA, Irving, Texas

Dallas Human Resources Management Association

National Society for Human Resources Management, Virginia

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