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Customer Service Sales

Location:
Denver, CO
Posted:
April 26, 2013

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Resume:

JEAN TRANBERG

**** ****** ***** ** * #***

Denver, Colorado 80246

720-***-****

Email: abs4su@r.postjobfree.com

OBJECTIVE:

I am pursuing a career path in sales and customer service industry.

I have vast experience and knowledge in the sales industry, and I feel that I would be a

strong asset to your remote sales staff.

I am committed to a strong work ethic and professionalism.

EMPLOYMENT HISTORY:

US HEALTH GROUP

Remote-Telecommute Agent

Denver-Ft Worth

Cigna PPO Network

July 2012-Current

• Respond to internet inquiries for health insurance product information.

• Prospecting aged data based of internet leads.

• Qualify client for appropriate insurance policy for individual and or family based

needs. Invite client to participate in online AQ conference to view policy

information.

• Submit client application to insurance carrier via online application per company

guide lines

• Utilize call center software, excel, outlook, Microsoft software and cloud based

platforms.

• Place average of 150-200 outbound calls to potential clients per day

Call Center Health Insurance Agent

Health Choice One, Inc

5500 Greenwood Plaza Blvd

Suite 100

Greenwood Village, Co 80111

January 2011 – June 2012

• Respond to internet inquiries for health insurance product information.

• Qualify client for appropriate insurance policy for individual and or family based

needs. Invite client to participate in online AQ conference to view policy

information.

• Submit client application to insurance carrier per company guide lines

• Utilize call center software, excel, outlook, Microsoft software.

• Place average of 150-200 outbound calls to potential clients per day.

Internet Sales / Health & Life Insurance

Design Benefits Inc.

2851 S Parker Rd.

Aurora, CO 80014

September 2003 – September 2009

• Responsible for my own sales quotas.

• I have worked exclusively over the phone, and the Internet including selling, and

providing a high level of Customer Service as well as maintaining long term

relationships with customers.

Customer Service Agent II

Directv Satellite

2001-2003

• I received between 50-150 inbound phone calls daily for customer service. Duties

included technical support to diagnose, and correct problems with customers'

Cable Internet modem connection. Also helped with billing issues, and setting

appointments for Service Technicians.

Customer Service Agent II

Primestar Satellite

2000-2001

• Hired on temporarily through a employment agency to transition Primestar

Satellite customers to Directv Satellite during buyout-merger. I then transitioned

temp employment to full time employment with Directv.

EDUCATION:

• Completed 12th grade at Elizabeth High School in Elizabeth, CO in 1973 .

• 100 hours of Insurance licensing and Continueing Education. 1992- Present

• Medical Transcription Certification 98 grade average 1995

OTHER SKILLS / ASSETS:

• Vast knowledge of computers including Hardware, Software, and Internet functions

• Great phone presentation skills

• Bookkeeping and accounting knowledge

• Professional and courteous to customers

• Maintain great attendance, and flexible to any schedule

Thank you for taking the time to consider my resume.

Please feel free to contact me by phone or e-mail anytime if you wish to conduct an

interview.

Jean Tranberg Email: abs4su@r.postjobfree.com



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