Rozina Patel

abqzfc@r.postjobfree.com

703-***-****

U.S Citizen

Objective:

A highly organized professional with expertise in Point of Sale, Software Development Lifecycle, Documentation and Problem Management. Experience encompasses more than five years of software experience as a valuable technical member of Project and Operation teams. A proven contributor with the ability to analyze alternatives provides creative solutions and delivers results.

Professional Profile

• Over 5+ years of experience in the IT profession as a QA Tester/Analyst which

includes diversified experience in Manual and Automated testing of Web

and Client-server applications on Window and UNIX environment.

• Strong understanding of Software Development Life Cycle (SDLC)

exploring at various business domains like finance and telecom.

• Expertise in Front end testing (functional and GUI) and Back end testing

(database)

• Hands on knowledge of System, Integration, Functional, Regression and

End to End Testing.

• Ability to meet deadlines and handle pressure in coordinating multiple tasks

in a work/project environment.

• Used automated software testing tools such as Quick Test Pro and have

used defect managements tools like Quality Center, Test Director and Jira.

• Experience in writing Test Plans, Use Cases, Test cases and System design

& Requirements analysis.

• Proficient in all cycles of test life cycle from test planning to defect

tracking and managing defect lifecycle.

• Experienced in developing business based functional test scenarios.

• Possesses excellent skills in Bug Reporting using Quality Center.

• Developing and Maintaining Test Scripts, analyzing defects and interacting with

development team members in execute and fixing the defects.

• Knowledge in writing SQL queries to test the results of the application.

• Strong attitude for Quality and ready to learn new concepts.

• Excellent Documentation skills of the entire Testing Process.

• Interacted with Developers, attended Walk through, and Status review meetings to identify

and Resolve defects.

• Good team player and Excellent analytical, logical and trouble shooting skills, ability to

work well in teams and independently.

• Excellent Verbal, written and oral communication skills.

Technical Skills

Testing Tools: Test Director, Quality Center, QTP and SOAPUI

Test Reporting Tools: Test Director, Quality Center, Rational Clear Quest, and Jira

Web Technologies: XML, XML Schema, HTML

GUI Tools: Visual Basic, Developer 2000

RDBMS: Oracle, SQL plus, DB2, MS SQL Server, PL/SQL and MS-

Access 2000.

Operating Systems: MS-DOS, Windows 9X, XP, 2000, Windows NT, ASP.Net

and UNIX.

PROFESSIONAL EXPERIENCE

Virginia Commerce Bank, Arlington, VA NOV’10 - Present

QA Analyst

Responsibilities

• Reviewed the Business and System requirements. Attended team meetings and walkthroughs

for review and resolution of Business and System requirements

• Documented Test Plan, Test Cases, Test Procedures and Test Results

• Responsible to test the business flow of Daily Transaction Inquiry, Account download, Transfer Funds, Transaction

history, Account Summary

• Tested the performance of the modules Online Bill payment

• Extensively used QC and Clear quest

• Extensively involved in performing Black Box Testing, Integration Testing, Sanity Testing, System Testing, End-to

End and User Acceptance Testing

• Tested the GUI & UAT of the application based on use cases

• Tested Business Components, Screens to improve the functionality as per the business requirements

• Participated in Regression Testing for each build/release

• Performed Positive Testing both manually and automatically.

• Developed Test Cases and scripts for Functionality and Recovery Testing.

• Worked closely with Developers to isolate, track, and troubleshoot defects and monitored defects until resolved

• Performed Usability testing manually.

• Involved as part of automation team using QTP.

• Developed test plans and writing test plans, user acceptance testing, and training and mentoring other team members.

• Excellent experience managing the whole testing process using Mercury Interactive Test Management tool Mercury

Quality Center

• Used Quality Center to log, monitor and update defects found during testing.

• Helped QA group to analyze the progress of defects repairs by generating reports and graphs

Environment: Quality Center 11, QTP, ASP.NET, VB, SQL Server, Windows NT, UNIX, and Internet Explorer

Sprint Nextel, Reston, VA SEPT’09 –

NOV’10

QA Analyst

Responsibilities:

• Facilitated system test plan and test case peer review meetings with onshore/offshore testing team and

application developers to ensure test coverage requirements are met

• Involved in testing of web services when membership info application shares

the data using WSDL files.

• Tested the SOAP request and responses using the tool called SOAP UI.

• Created data sources to validate the web source with multiple sets of data, and

was able to store the data in the excel file using data sink.

• Performed User Acceptance testing and Regression testing.

• Involved in Updating the Application, Reference Tables using SQL and

TOAD.

• Worked with project managers and business owners to facilitate resolution to

issues impacting system functionality and performance.

• Involved in running different Billing batch jobs for Bill Preparation, Bill

Production & BF

Escalated different issues through SERF System.

• Participated in Walkthroughs, status, defect review and GO/NO-GO meetings

with the Business Analysts, Technical People.

• Generated Invoices by running the UNIX jobs. Validated the bills and

Document the bills and sent to Business.

• Performed System Testing including Functional, Regression, and Performance

Testing.

Environment: Windows 2000/NT4.0, Web Logic Enabler 6.0, Oracle 8i, Quality Center, TOAD 7.6.0.11, UNIX, SOAP UI,

WSDL, XML

Wal-Mart, Bentonville, AK JULY’08 – AUG’09

QA Analyst

Responsibilities:

• Reviewed the Business and System Requirements. Attended Test Case Review, Requirement Handoff and

Dev Handoff meetings and walkthroughs for review and resolution of Business and System Requirements about

POS System

• Created Test Plans, Test Cases, Test Procedures based on the set of Business and System Requirements that

has been approved by the team

• Gathered Test Data in order to test all scenarios based on the test cases

• Extensively involved in performing Black Box Testing, Integration Testing, and System Testing

• Executed Test cases and reviewed the results by comparing actual results against the expected results

• Certified when there is no difference between the actual and expected results. All variations are

documented and reported if there is any difference between actual and expected results

• Reported the Defects that were encountered during the testing process in Team Track and assigned them to

the Project Manager and Software Developers.

• Performed Regression Testing of change controls to ensure all errors have been corrected and no new errors

have been introduced or missed after the developer corrected coding errors

• Worked closely with Functional Architects and Developers to isolate, track, and troubleshoot defects and

monitored defects until resolved

• Designed SQL queries for Back-End and End-To-End testing.

• Worked for the Global Logistics System (GLS) team which supports different areas of the grocery

Distribution Center's (DC) and their strategy.

Environment: .NET, Windows XP, MS Office Tools, UNIX, QTP, Quality Center

JetBlue Airways, Houston, TX OCT’07 –

JULY’08

QA Engineer

Responsibilities:

• Interacted with Client, Business, and Development teams for requirement analysis

• Worked closely with the Business in the analysis of requirements and test to Client

needs.

• Analysis of Functional & non-functional Requirements, Business Requirements, Use

case documents, and User Interface Specifications for creation of deliverables such as Test

Strategy, Test Scenarios, Test Cases and Requirement Traceability Matrix (RTM).

• Created Test Plans, Test Strategies, and Test Metrics/Logs for System Acceptance

Testing in Test Director.

• Followed Scenario based approach in writing Test Cases.

• Responsible for periodic updating of Test Plans and Test Cases as per Requirement

Specifications.

• Driving daily Defect/Bug review meetings with business, environment and development

team to understand the problem and setting the severity levels and get resolutions for defects

logged by team.

• Tested in Web based Java applications and also Client- server applications.

• Participation in Integration testing, System testing, Regression testing and UAT.

• Development of test plans for execution and maintenance of the test environment.

• Worked with SQL queries for backend verification of Company Blue Bookings & Reporting.

• Developed HTML and JavaScript tools which are used for testing.

• Execution of Automation Scripts for Test Data (reservations) creation for SabreSonic

Kiosk Check-in application.

• Provided technical assistance to teams in Kiosk Machine/Check-in application questionnaire.

• Verified the Check-in functionality in Mobile devices for Mobile Check-in.

• Attended the weekly Business Requirement Meetings, Project Status Meetings with the

Business, Project, Development, and Testing Teams to table the Testing issues and thus

bring them to a closure.

• Retested the fixed issues and approved the software changes for enhancements by

generating Modification Requests.

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Environment: Java, Java Script, HTML, XML, SQL Server, Test Director, QTP, Ms-Word, Ms-Excel, UNIX.

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• Education:

• University of Karachi, Pakistan

• Bachelor in Computer Science

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• Reference:

• Provided upon request

Contact this candidate