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Customer Service Real Estate

Location:
Kent, WA, 98042
Salary:
45,000
Posted:
April 01, 2013

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Resume:

Leslie G Fuller

***** ***** **** **, *********, WA 98042

206-***-****

abqyr4@r.postjobfree.com

Summary of

Skills Demonstrated achiever with exceptional knowledge of real estate and

management skills, coordination of multiple parties to facilitate

transactions and project management.

Strong customer service skills with exceptional patience and ability to

explain paperwork and procedures.

Skilled at learning new skills quickly, working well under pressure, and

communicating ideas clearly and effectively.

Extensive computer training, including knowledge of project tracking

software, website management, and Microsoft Office products.

Enthusiastic and experienced in helping people through difficult and

stressful processes.

Excellent problem solving and implementation skills.

Recruiting, training and managing sales personnel.

Career History & Accomplishments

Beverage Shift Supervisor, Snoqualmie Casino, Snoqualmie, WA

Sept 2010 - Feb 2013

Responsible for supervising bartenders, wait staff and barbacks

including performance evaluations and training/mentoring of

employees. Ensuring compliance with all departmental policies.

Conflict resolution both with clients and employees for maximum

performance and satisfaction.

Deli Lead, Snoqualmie Casino, Snoqualmie, WA

Oct 2008 - Sept 2010

Part of the start-up team responsible for handling client

complaints, employee conflicts and maintaining a high level of

service for the casino clients in the deli, responsible for

developing procedures, training personnel and maintaining

scheduling.

Real Estate Agent, Black Diamond, WA

1982-2010

Responsible for all day to day duties of running a successful real

estate business including:

Consulting with sellers in regard to market analysis and estimated

value of property. Consultating with buyers to determine needs,

researching and showing them properties to fill those needs.

Creating marketing plans integrating all forms of media from web

presence to creation of flyers advertising their properties.

Facilitating of all legal paperwork regarding transactions from

start to finish.

Coordinating all aspects of the sale with inspectors, appraisers,

title companies, mortgage companies and other agents.

Utilizing strong negotiating skills to make sure clients receive

the best value and service possible.

Attending continuing education classes to keep up to date on any

changes to the laws pertaining to real estate and making sure to

have the latest information to best serve my clients.

Created, managed and developed systems that brought a small company

to highest market share in their market area. Doubled staff to 50

agents in 1 year. Managed office for 5 Years.

Ranking in the top 10% of real estate agents in King County

consistently over the course of my long career.

Consistently earning the distinguished President's Club award,

including in 2007, over the course of my career and the Rookie of

the Year award for the entire Northwest Region in 1982.

Education Highline Community College - Computer Programming

1967-1969

Des Moines, WA.

Renton High School - General Prepatory

1964-1967

Renton, WA.



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