Jessica Cofsky

Ft. Worth, TX ***** ~ 817-***-****

abqyj8@r.postjobfree.com

Summary

Professional, fast-paced, deadline-driven Administrative Assistant

experienced with providing general clerical and project-based support to

Management and department personnel while projecting a professional

corporate image.

Professional Experience

Receptionist - November 2011 to March 2013

Sign and Awning Services, Inc., Ft. Worth, Texas 76115

. Answered telephones and routed calls.

. Open and distributed incoming mail.

. Generated sales reports and purchase orders

. Managed expense reports for Salesmen.

. Booked hotel rooms for Installers.

Executive Administrator - January 2011 to November 2011

MyComputerCareer.com, Irving, Texas 75064

. Certified test administrator.

. Assisted in enrollment process.

. Upheld client confidentiality.

. Maintained progress and grade reports.

. Identified and addressed student needs

. Training and support management.

Receptionist - November 2010 to December 2010

Burnett's Staffing, Fort Worth, Texas 76109

. Worked various temporary Receptionist and Administrative assignments

throughout the DFW Metroplex where I exercised my clerical, cupstomer

service, computer and organizational skills.

Customer Service Representative - January 2010 to October 2010

Marriott Business Services, Louisville, Tennessee 37777

. Demonstrated outstanding problem solving and active listening skills

with a sense of urgency in a busy call center within the hospitality

industry.

. Diffused difficult customer situations with tact and ease and was

viewed as an exceptional team player while resolving an average of

250 inquires / disputes in any given week.

Education

. TARRANT COUNTY COMMUNITY COLLEGE, FT. WORTH, TEXAS - AUGUST 2007 TO

MAY 2009

SKILLS

. MACINTOSH AND PC PLATFORMS, MICROSOFT OFFICE SUITE, QUICKBOOKS, ADOBE

PHOTOSHOP, SOCIAL MEDIA SAVVY, WORD PROCESSING, TYPING 80 WPM, 10-KEY

BY TOUCH, FILING/DATA ARCHIVING, TELEPHONE RECEPTION, PROBLEM

SOLVING, OFFICE EQUIPMENT OPERATION.

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