Rick Nail

Deerfield Beach, FL *****

Telephone 954-***-**** Email: abqx11@r.postjobfree.com

Senior Management Executive

Sales/Operations/Marketing

Goal driven, results oriented, visionary strategist with extensive experience possessing excellent strategic planning,

management, sales, operations and P&L responsibilities. Proven ability to implement organizational initiatives that

consistently increase productivity, profitability and operational efficiency in competitive markets. Highly credible

references.

Professional Strengths:

Strategic Planning Key Account Management P & L Management

Start-Up and Turnarounds Contract Negotiations Trend/Market Analysis

Proactive Management Media Relations Vendor Relations

New Account Growth & Management Customer Retention Effective Communication

Superior Customer Service Demonstrated Leadership Training & Development

Key Achievements:

Implemented company strategies that increased productivity by 78% and reporting accuracy 63%.

Negotiated with accrediting agency to change show cause to 4 year approval status.

Generated additional profit (EBITA) of $1,800,000.

Designed and implemented program that allowed union and non-union employees to work together.

Created curriculum designed to transition entry level employees to higher competency levels.

Professional Experience:

Business Analyst/Consultant XFinite Growth Coconut Creek, FL 2010-Present

Provide leadership in directing company growth involving sales, marketing and operations by identifying new areas of

business opportunities.

Developed and implemented strategies, practices and policies for marketing, sales, retention, customer

service, training and related areas.

Provided direct leadership and supervision for sales, marketing, call centers, operations, distribution and

accountability reporting for staff and personnel.

Provided Human Resource management and supervision.

Provided ownership guidance, information and practices to improve productivity and profitability.

Managed and coordinated all business operations for start-ups and existing businesses.

Company strategies implemented increased productivity by 78% and reporting accuracy 63%.

Insurance Agent Self Employed Lexington, KY 2008-2010

Self employed agent that provided customer service, education, advisement and best practices to small businesses,

families, individuals and educational institutions. Responsible for business development, marketing, policy approval and

implementation, governmental compliancy and more.

Developed book that contained 300+ policies.

Served as local school representative for implementation of benefit packages for over 400 employees.

Appointment setting averaged over 30 presentations per week.

Campus Director/Director of Admissions Tennessee Career Center Nashville, TN 2006-2007

Recruited to provide leadership in a turnaround situation. College was losing $63,000 monthly and in danger of losing

accreditation. Responsible for sales, marketing, curriculum relevancy, retention, profitability, vendor relations, career

placement, employee development, community awareness, governmental compliance, human resources, customer

service and more.

Developed and implemented strategies, policies and procedures for all areas of operation.

Hired and trained 20+ staff and faculty.

Generated and employed Financial Aid processes for serving students and processing funds.

Executed A/R and A/P processes to successfully reestablish vendor relations and credit lines.

Rick Nail abqx11@r.postjobfree.com 954-***-**** Page 2

Coordinated staff development plan for all department heads resulting in resolutions to numerous departmental issues.

Established placement procedures for employer development and student placement.

Managed accreditation reauthorization and show-cause to receive a 3-year exemption.

Successfully reduced losses by 65% while increasing revenue by 40%.

Started as many new students in first four months as Campus Director/DOA than the prior fiscal year.

Campus Director/Director of Admissions Career Technical College- Monroe, LA 2005-2006

Recruited to provide leadership in a turnaround situation. College revenue was $2,000,000 below budget with expenses

exceeding limitations. Responsible for sales, marketing, curriculum relevancy, retention, profitability, vendor relations,

career placement, employee development, community awareness, governmental compliance, human resources,

customer service and more.

Exceeded start budget by 35% and re-entry budget by 20%.

Financial Aid processed to over 85% credited to students account when rosters set.

Instituted processes for timely refunds and produced no late refunds.

maintained over 85% retention from less than 50%.

Achieved 86/14 first year from 98/2 previous year for 90/10 requirements.

Increased placement rate from 45% to 80% or better for all programs.

Completed state licensing and national accreditation requirements and was reauthorized for 6 years.

Reduced payroll from 49% to 35% of budget and turnover reduced to 5%.

Renegotiated and saved 12% on lease while increasing space by 15,000 sq. ft.

$6 million+ budget-revenues exceeded budget and finished $2,300,000 (EBITA)

Executive Director Florida Institute of Construction Careers Miami, FL 2001-2005

Designed, implemented and coordinated:

Administrative policies and procedures; program budgets; community and governmental agencies network; OSHA Safety

program compliance; contractor referral placement network; employee staffing for student placement; hands-on

curriculum; classroom and lab facilities; accessible financial sources; referral agencies; marketing and advertising;

enrollment procedures; placement assistance; program licensure, governmental compliance and other program related

areas.

250 active students with 95% retention and 100% revenue collection

Pre-Apprenticeship Director Associated Builders & Contractors Coconut Creek, FL 2000

Designed, implemented and coordinated:

Hands-on curriculum; classroom and lab facilities; accessible financial sources; student referral agencies; marketing;

enrollment procedures; student qualifying processes; placement and transportation assistance; program licensure and

accreditation; compliance; contractor relations; OHSA Safety compliances and other program related areas

Prior Relevant Experience:

Corporate Director Admissions & Marketing-National School of Technology

Business Analyst & Development-R.D.N. Associates

Director of Admissions-Phillips Junior College

Education

Bachelor of Arts-Southwest Baptist University, Bolivar, MO

Military Experience

US Marine Corps- F4 Jet Electrician- Crew Chief

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