M IGUEL ANGEL *** SOUTHERN TRACE DR. ROGERS, AR, *2758
G ARCIA 479-***-**** abqwbd@r.postjobfree.com
SUMARY
Key Competencies
Exceptional Inside Sales Representative highly effective at
Customer Acquisition
transforming customer inquiries into new sales.
Referral/Repeat Business
Generation
Inside Sales Representative who consistently achieves
Public Speaking
aggressive sales goals.
Consultative Sales
Inside Sales Representative who meets all deadlines under
Sales Reports &
pressure in fast-paced environments.
Correspondence
Results-oriented Sales Representative with a track record of
revealing and meeting customer needs.
HIGHLIGHTS
P ersuasive negotiator
S trong sales - closer
F luent in [Spanish]
C heerful and energetic
P eople - oriented
D edicated team player
A nalytical problem solver
O rganized and meticulous
MIGUEL ANGEL GARCIA
W ORK EXPERIENCE
J B HUNT TRANSPORT INC
O CT/2012 – C URRENT
F LEET CARRIER AGENT
L OWELL, AR 72745
T he Fleet Carrier Agent is responsible for finding other trucking companies and selling them on the
s ervice of signi ng up their truck and their driver to haul JB Hunt trailers. Many of our carriers will use
t his service as supplemental business. For example, if a carrier has a regular customer that specializes
i n landscaping materials, that carrier can stay busy for 9 m onths out of the year. During the remaining
t hree months, they can come run for us and keep their trucks moving, keep their drivers happy, and
m ost importantly, maintain their revenue stream.
A s a Fleet Carrier Agent, your primary job duties will include:
Find and source qualified, reliable carriers to be included in the J.B. Hunt partner carrier program.
Facilitate the on - boarding those new carriers .
Facilitate the ongoing carrier management and carrier relations process.
Daily reporting on various b usiness activities.
Monitor and report on various carrier and customer activities.
Follow carrier compliance and direction from Director.
Facilitate the collection of required legal documents from carriers.
O ther related job tasks.
S ALES CONSULTANT
J AN/2011 – O CT/2012
L ANDERS MCLARTY FORD DCJ
B ENTONVILLE, ARKANSAS
D ESCRIPTION:
G reeted customers in a timely fashion while quickly determining their needs.
D escribed use a nd operation of merchandise to customers.
R ecommended merchandise to customers based on their needs and preferences.
W rote sales slips and sales contracts.
R esponded to customer questions and requests in a prompt and efficient manner.
P laced special merch andise orders for customers.
E ngaged with customers in a sincere and friendly manner.
S hared product knowledge with customers while making personal recommendations.
MIGUEL ANGEL GARCIA
D emonstrated that customers come first by serving them with a sense of urgency.
W orked as a t eam member to provide the highest level of service to customers.
B uilt relationships with customers to increase likelihood of repeat business.
M aintained friendly and professional customer interactions.
P articipated in various incentive programs and con tests designed to support achievement of production
g oals.
I dentified and qualified customer needs, developed sales strategies and negotiated and closes profitable
p rojects.
D eveloped tool to track and monitor personal sales opportunities, deals in p rogress and finished
c ontracts.
S ANITATION TRAINER
F EB/2009 – F EB/2011
O ZARK MOUNTAIN POULTRY INC.
R OGERS, ARKANSAS
D ESCRIPTION:
E nsured that all health and safety guidelines were followed.
C onducted experiments to test new or alternate f eedstock fermentation processes.
C onfigured any human and material resources needed.
R esponsible for the selection and maintenance of equipment.
S et up and verified the functionality of safety equipment.
R ESTAURANT MANAGER
J UN/2008 – F EB/2009
M CDONALDS
L OWELL, ARKANSAS
D ESCRIPTION:
C onducted daily pre - shift and weekly departmental meetings to ensure organizational efficiency.
E fficiently resolved problems or concerns to the satisfaction of all involved parties.
C ontinually monitored restaurant and took a ppropriate action to ensure food quality and service
s tandards were consistently met.
C orrectly calculated inventory and ordered appropriate supplies.
D eveloped and maintained exceptional customer service standards.
MIGUEL ANGEL GARCIA
P romoted a positive atmosphere and wen t above and beyond to guarantee each customer received
e xceptional food and service.
M aintained a safe working and guest environment to reduce the risk of injury and accidents.
P erformed restaurant walk - throughs to gauge timeliness and excellent service q uality.
C ommunicated well and used strong interpersonal skills to establish positive relationships with guests
a nd employees.
E DUCATION
C OLEGIO NACIONAL PARA LA EDUCACION PUBLICA (CONALEP) 2002
N OGALES, SONORA, MEXICO
M ARKETING BUSINESS
C OLLEGE DEGRE
E SCUELA FRANCISCO JAVIER CLAVIJERO, 1998
N OGALES, SONORA, MEXICO
M ARKETING
H IGH SCHOOL DEGRE
MIGUEL ANGEL GARCIA