MICHAEL J. VISCONTI

**** ****** ****

Palm Springs, CA 92262

602-***-****

E-Mail: abqu0k@r.postjobfree.com

WORK EXPERIENCE

**/**** – 10/2012

CLOSE CARE MANAGEMENT – PACIFIC PALISADES, CA

Office Administrator /Client Services Coordinator:

Manages the flow of staffing clients, ensures good communication with associates and

coordinates the care of clients in an efficient manner. Provides high-level administrative

support by preparing reports, scheduling, handling information requests and preparing

correspondence.

Duties:

Works closely with the Executive Director to manage the administrative staffing process.

Regularly reviews the credentials and licenses of staff as well as continuing education

information to ensure the staff remains qualified.

Maintains executive's appointment schedule by planning and scheduling meetings,

conferences, and travel.

Prepares reports by collecting and analyzing information.

Maintains office supplies inventory.

5/99 – 12/2010

COX COMMUNICATIONS - (COX MEDIA) PHOENIX, ARIZONA

Account Coordinator / Sales & Client Support;

Coordinates the acquisition and fulfillment of advertising contracts, acting as the

facilitator between client, agencies, sales and other support staff.

Key duties include contracts, scheduling, revenue tracking, monthly contract analysis,

presentation and proposal creation, production/promotions implementation and response

to client requests.

MICHAEL J. VISCONTI

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(continued)

COX COMMUNICATIONS - (COX MEDIA) PHOENIX, ARIZONA

Principle Accountabilities:

* Protects the integrity of confidential information for all matters pertaining.

* Coordinates travel arrangements, meetings and appointments.

* Creates spreadsheets, ad-hoc reports, prepares correspondence and generates form

letters using advanced software features and functions.

* Receives incoming telephone calls and inquiries and routes appropriately.

* Responds to customer requests and complaints within limits of authority and directs

inquiries outside of authority to the appropriate staff member.

* Manages incoming and outgoing correspondence, mail and faxes.

* Maintains office supplies inventory, placing orders as necessary.

* Ensures department’s document filing is kept up to date and the filing system is

maintained properly.

* Create quality sales presentations and proposals.

* Take responsibility to solve internal/external customers' problems.

* Create & export sales orders in TIM, Strata, review for accuracy, checking for

available inventory, clearing make-good spots, balance sales with revenue tracking,

process continuity changes, review invoicing and insure the accuracy of overall order

completion.

* Coordinate client proposals and execution of promotions and production.

* Act as a liaison between Account Executives, clients and other support staff.

* Seek information to understand customers' needs and develop appropriate solutions.

11/97 – 2/99

INTERLINK COMMUNICATION SYSTEMS, INC., CLEARWATER,

FLORIDA

Sales & Marketing Assistant;

Reports directly to V.P General Manager. Duties include; monthly updating of vendor

and reseller pricing, monitor product margins, update databases, and provide assistance

in evaluating pricing on proposals. Handle company co-op accounts; provide direct

sales support to National Accounts Manager, out-sourcing products and processing

orders for major accounts. Monthly Point of Sales Reports to Vendors and Resellers.

Work with VP of Marketing preparing sales presentations and marketing reports and

correspondence. Set-up new customer accounts, send out credit references, Dun &

Bradstreet credit reports. Handle all company rebates from vendors and in-house

promotions. Support sales team when required handling incoming sales calls.

MICHAEL J. VISCONTI

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2/94 - 9/97 BAYMONT TECHNOLOGIES, INC., CLEARWATER, FLORIDA

Corporate Development -Marketing Administrator

7/90 - 1/94 EMPIRE AUTOMOTIVE INC., HYDE PARK, NEW YORK

Office Manager

2/84 - 6/90 BOLAR PHARMACEUTICAL COMPANY, INC., COPIAGUE, NEW YORK

Production Assistant

EDUCATION

Bayside High School

COMPUTER SKILLS

Ø Microsoft Office, Outlook, Word, Excel, PowerPoint, Access, Adobe Acrobat, CRM, Mail chimp.

Ø Strata, TIM, Sales Minder, Qualitap, TNS Intelligence, Market Advisor, Paper Trends, Media Monitors

Ø Goldmine, Adobe Photoshop, QuickBooks, Visio Professional, Blue Sky Staffing Software

Ø PC and Mac Experienced, Social Media

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