Email: abqtv4@r.postjobfree.com

Primary/business number: 619-***-****

Santos E. Alcaraz

Objective To be part and build alongside an organization who values continuous improvement,

innovation, quality and efficiency as I do.

Languages Fluent English and Spanish

Knowledge/Skills

• 12+ yrs. LEAN Six-Sigma Black Belt. Process: Management, Design, Engineering,

Re-engineering, Facilitation/Coaching/Mentoring.

• Change Management Deployment: DMAIC, DFSS, DMADV, DMADOV

• Specialty Areas: Manufacturing, Supply-Chain Management, Logistics Management

(3PL, 4PL, Reverse Logistics), Statistics, Quality, Efficiency.

• Jidoka, Kaizen, QFD, VSM, FMEA, 8D, ISO 13485 & 9001, OSHA, TPS, DOE, 5S,

Poke-Yoke, SIPOC, SIOP, GEMBA, JIT, Kanban, Cell-manufacturing, SMED

• Testing/Analysis: T, Hypothesis, Chi, F, ANOVA, Paired T, Regression, RCCM

• Control/Sustainability: XmR, Cc, Pp, CpK, PpK, Continuous Gemba, Sampling

• Producer of solutions, exceptional problem-solving skills, excellent written and verbal

presentation skills. Able to oversee program from inception to end.

• Ability to develop strategic goals and translate them into objectives and tasks for

depts., groups and leaders.

• Adapt to any situation using experience, analytical, strategic and practical judgments

Highly proficient in the following programs/databases:

• Microsoft: Excel, Word, Outlook, Access, Visio, Project and PowerPoint

• Lotus Notes, ASW, AS400, Oracle, SAP, Delta, MRP, ERP, Kyozou, Exact Macola

Progression, MiniTab, EDCAS, Unipoint, Sales Force

Professional Experience

Thermofisher Scientific

9389 Waples St

San Diego, CA 92121

July 10’ – Present

LSSBB Logistics Supervisor

• Evaluate, plan, design and improve operational procedures-efficiencies through

introduction, implementation and teaching of Lean principles.

• Provide solutions and suggestions to manufacturing, 3rd party sterilizers, vendors and

sister companies on proper handling, distribution, and managing of product through

the use of LSS methods/tools.

• Travel to sites for evaluation, auditing and observation of habits, practices, and

environments in order to conduct VSM/VSA. Data supported and gave birth to

projects concerning CTQ’s/CTC’s of 3,000+ SKU’s.

• Recognized by company peers as an in-house Lean Six-Sigma Black Belt change

agent professional.

• Participant/Producer of various continuous improvement projects (Avg. duration 3-

5mths. /4-8 members). Three completed as a Team Spokesperson and Advisor.

Champion and leader of the rest (solo and team projects).

• Member of EH&S (Environmental Health & Safety) west coast committee.

• Advisor/consultant to Logistics Manager in the development of metrics, statistical

calculations, strategic goals, tactical whse. arrangements, schematics, problem-

solving and manifestation of solutions.

• Applied best practices pertaining to methods, measurement systems, IT resources and

industry standards focused on quality, revenue and costs reduction.

• Established a logistic management system merged with quality methodologies.

Business Auctions Inc.

2110 El Cajon blvd.

San Diego, CA 92104

Mar.08’- Feb. ‘09

Logistics Manager/Analyst

• Analyzed operational activities to take corrective actions and/or enhance in:

- Wastes/Constraints

- Profit/Loss margins

- Customer Relationships- Defining requirements

- Procedures

- Material Handling

- Production

- Appropriate use of resources (i.e., manpower, space, time, energy)

- Efficiencies

• Manage Freight, Small Parcel, Will-Call shipments both internally and externally

• Lead, educated, and facilitate on cost-saving best practices, proper warehousing and

safety compliances to all departments for the purpose of establishing a LEAN Six-

Sigma culture. Weekly Kaizen/Gemba learning sessions with curriculum deployed.

• Managed KPI’s through the development of programs: 5s, Kaizen, Gemba and

building audit/C.I. teams.

• Introduced formats, SOP’s, metrics and policies that focused on gradually reaching a

99.997% six-sigma level directed to all departments.

• Produce reports, measurements and (LSA) reflecting production, losses, profits, time

studies, capacity, efficiency levels, incoming/outgoing volume and inventory.

Hitachi Transport System (America), Ltd.

9043 Siempre Viva Rd.

San Diego, CA 92154

Sept 07’ – Mar. 08’

LSSBB Supply-Chain Operations Supervisor

• Staffed, organized, and directed operations within a Warehouse/Distribution Center to

effectively manage the receipt, storage, selection, packaging, loading, and shipping of

products (LTL/FTL) to customers.

• Hands-on management & supervision of warehouse personnel (45+) to maintain high-

quality standards covering areas of:

-Material Handling

-Labeling

-Picking

-Packing

-Movement

-Distribution

-Quality Control

-Shipping & Receiving

• Conduct VSM/VSA, Time studies, DOE, XmR in support of reaching a six-sigma

quality level. (DMAIC implementation)

• Responsible for enforcing company policies of conduct while maintaining a clean and

safe working environment through the use and teaching of 5S & LEAN practices.

• Identified the causes of losses/wastes and deployed corrective action methods

(CAPA’s)

• Measured and analyzed current procedures in order to improve productivity, quality

and efficiency through the selection, development, coaching and evaluation of

workers in order to drive continuous improvement within the workforce.

• Plan and schedule work for employees to ensure accurate assignment distribution and

maximize resources based on statistical calculations.

• Recommend various personnel actions such as: hiring, firing, promotions and

training.

Maxell Corporation of America

9605 Airway Rd.

San Diego, CA 92154

Jan.02’-Aug.’06

LSSBB Distribution/Return Center Assistant Manager

• Designed and applied an Inventory, Production and Quality management system

founded and based on LEAN, Six-Sigma and TPS methodologies.

• Managed, trained, and evaluated an inventory, shipping & receiving, logistics &

production team of 10-15 employees.

• Directed materials to their appropriate destinations through personnel :

A. Maxell (Mexico) for Re-work or component use in production lines (if

product qualified for it) (See achievements)

B. Vendors both Domestic/Int’l

C. Maxell Distribution Centers (only sealed product)

D. 3rd party sales (obsolete products) (See achievements)

• Mentor and develop a continuous improvement environment through support and

execution of Lean practices (ex: raising yields, coaching/teaching, leading Kaizen

events, increasing throughput, and cycle time reduction).

• Network with global Maxell locations to maintain awareness of new market trends

and shifts. Upgrades in product’s technology required new production processes to be

aligned with new company objectives.

• Develop metric tables, scorecards, and charts (Attribute, XmR, Pareto, SPC i.e..) that

focused on financial, quality, and production levels. Data was represented in

presentations & graphs when requested by Sr. Maxell managers for the purpose of

analyzing data and enhancing the quality of Maxell products on a weekly, monthly,

yearly basis.

• Oversaw all logistic coordinating: tracking merchandise, routes and communication

with Air, Ground, and Ocean carriers both domestic/foreign.

Education

- Southwestern College 1999-2000

- LEAN/Six-Sigma Vocational Program (Black Belt) 2002-2005

- Villanova University (LEAN Six-Sigma Black Belt) 2010-2011

- University of Phoenix

(B.S. Integrated Logistics/SCM and Operations Management) 2009- Present

Attributes

• Self-motivated individual whom possesses a “big picture” perspective

• Very energetic, positive, success driven human being

• Loyal, ethical, persistent, dependable team player

• Able to work independently or on a team

• A strategic visionary with strong disciplinary operational focus

Achievements

• In 2005, over $300K of returned products was salvaged by designing,

teaching and implementing an effective reverse logistics system. This system

supported by written SOP’s defined saleable vs. re-workable.

• Obtained $30K-$50K in credit for Maxell Corp. on a yearly basis from

vendors. (Was not exercised before me). Researched, analyzed, and found

product quality was compromised by vendor operation’s malpractice.

• Revenue exceeded $150K yearly on 3rd party sales. (Was not exercised

before me) *Note: 3rd party sales consisted of products that where obsolete

and could not be re-worked (Black Belt Project).

• (Thermofisher): Reduced cycle times in receiving processes by avg. of 30%

while increasing quality/accuracy from 73-76% to an avg. of 95% in the first

three months (DPMO & Statistical Output). *Various different types of

products handled, therefore, several different new designs of receiving

processes were required along with their own metrics. The simplifying of

steps, providing outside entities methods/guidance, installing poke-yokes,

standardizing and applying IT resources supported this transformation.

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