John Bradley
Email: abqtck@r.postjobfree.com
Address: **** **** *****
City: Brooklyn
State: NY
Zip: 11233
Country: USA
Phone: 646-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
JOHN L. BRADLEY
1713 Park Place * Brooklyn, New York 11233
646-***-**** * abqtck@r.postjobfree.com
MANAGER: GROUND TRANSPORTATION, RECORDS MANAGEMENT
Highly adaptable and deeply knowledgeable leader with a quantifiably successful background in transportation and records management for a major international corporation. Well-equipped manager versed in operations management, strategic planning, logistics, and staff management.
* Innovator devising and executing viable programs resulting in higher efficiency and lower overhead while deftly leading major projects.
* Keen collaborator capably interacting with multi-level internal personnel and external community and governmental leaders to achieve overall corporate goals.
Operations Management * Program Development * Cost Control * Staff Management * Customer Service
Strategic Partnerships * Records Retention * Report Generation * Efficiency Improvements
Problem Resolution * Training & Development * Policy & Procedure Development
Governmental Relations, Compliance * Disaster Recovery * Logistics * Strategic Planning
PROFESSIONAL EXPERIENCE
MERRILL LYNCH, New York, New York * 1993-Present
One of the world's leading financial management and advisory companies, providing financial advice and investment banking services.
Senior Specialist Supervisor, Ground Transportation Operations (2005-Present)
Supervise daily ground transportation services, including the development of an employee shuttle service program characterized by high-level customer service and on-time performance. Comply with tax mandates. Escalate operational efficiency while streamlining costs. Coordinate 300-500 daily trips as the administrator of the Black Car Service established to ensure the safe, timely transport of the company CEO as well as corporate bankers and associates. Resolve wide-ranging vehicle problems, including maintenance and cleanliness in close collaboration with car company managers to various business meetings and functions.
Select Key Accomplishments:
* Identified and remedied vital issues and challenges as a highly responsive liaison to local and state agencies.
* Participated on neighborhood security, transportation, and community groups to actively protect the company's best interests.
Support Specialist/Supervisor, Ground Transportation Operations (2002-2005)
Fueled the launch of a new ground transportation office established to support headquarters operations, championing safe and efficient service delivery. Authored training manuals to familiarize staff with policies and procedures and drive high-caliber customer service.
* Strengthened operational and fiscal controls by phasing in a line voucher system.
John Bradley * Page 2 * abqtck@r.postjobfree.com
Junior Administrator, Records Management/Business Continuity Support (1999-2002)
Orchestrated emergency transportation and recovery functions for the company's international headquarters as a member of the Emergency Business Continuity/Disaster Recovery team. Established vital records retention and archiving procedures as a key contributor to a large-scale real estate project for the Office of the General Counsel.
Select Key Accomplishments:
* Directed major bus operations and business recovery functions after the restoration and reopening of the World Financial Center, mobilizing the personnel and resources needed to restart business operations.
* Established vital records retention and archiving procedures as a key contributor to a large-scale real estate project for the Office of the General Counsel.
* Engineered the conversion, categorization, and transfer of 20K+ debt master file agreements to a new site.
* Set up satellite archive facilities to store vitally confidential documents on-site at corporate headquarters.
* Cemented compliance with records management service standards for Compliance, Investment Banking, and legal entities as the General Counsel Records Liaison.
* Honored by the Executive Management Team for exceptional performance during disaster recovery missions and large-scale transit outages
Note: Additional roles at Merrill Lynch include Records Management Operations Support Clerk. Also served in the U.S. Marine Corps Traffic Management Division. Details upon request.
EDUCATION
Certificate in Business Management
American Business Institute, New York, New York
AWARDS
United States Marine Corp Meritorious Mass Awards
Merrill Lynch Service Excellence Award