Kathleen Agustin

Email: abqrzp@r.postjobfree.com

Address: **-*** ******** ***

City: Mililani

State: HI

Zip: 96789

Country: USA

Phone: 808-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kathleen Agustin

94-366 Kuanalio Way

Mililani, 96789, Hawaii, US

Mobile Phone: 808-***-****

E-mail: abqrzp@r.postjobfree.com

Summary of Professional Qualifications:

Experienced manager with emphasis on Team Building

Extensive background in recruiting, training and retention

Superb written and oral presentation skills

Fully accountable for financial results

Marketing and Strategic Planning

Multi Unit Supervision

Meets and exceeds goals at several locations simultaneously

Professional Experience

Operations Manager

February 2008 September, 2012

Island Wireless Inc. Honolulu, HI

Telecommunications Services

Full responsibility for day to day and future operations.

Complete managment of all aspects of the business including staffing, training, asset management, cost controls, compliance, sales growth and profitability.

Area General Manager

August 2000 - October 2007

Hawaii Pizza Hut Inc. Honolulu, HI

Restaurant/Food Services

Full charge responsibility for 5-7 restaurants including people development, asset management, and profitability

Director of Marketing

November 1986 - June 2000

Higa Industries Hawaii Inc./Dominos Pizza Honolulu, HI

Executive Team Member responsible for designing, implementing and results of the marketing efforts for the State of Hawaii

Director of Marketing (1993-2000)

Wrote and directed the State Wide Marketing Plan and Budgets

Obtained in-house agency recognition, reducing expenses by 15%

Company achieved 10% annual sales growth

Implemented Local Store Marketing plans and training

Managed internal and external communications

Directed New Product Development

Liaison to both sub-franchisees and franchisor

Directed in-house Mystery Shopper program

Senior Area Supervisor (1992-1993)

Oversaw 3 Area Supervisors and 19 units

Increased Controllable Profit by 22%

Implemented franchisor training program for 350 Team Members

Prepared annual budgets and forecasts for 19 units

Assisted in buy-out from company owned to franchised units

Area Supervisor (1989-1992)

Direct responsibility for 5-9 units

Increased sales and profits each year

Safety and Security Supervisor of Year, 1989

Regional award for Superior Team Member Training

Developed 7 new managers and 2 new supervisors

Manager (1987-1989)

Manager of the Year, 1988

Improved profitability by 32%

Numerous awards including Record Weeks and Sales Increases

EDUCATION

Certification, Hawaii Food Safety Certification

SKILLS

Microsoft Office Applications

10 Key By Touch

Various POS applications

REFERENCES

Michelle Rodriguez, CFO, Island Wireless Inc., 510-***-****

abqrzp@r.postjobfree.com, 1601 Neptune Drive, San Leandro, CA 94577

Ken Gilstrap, Partner, Island Wireless Inc., 559-***-****

abqrzp@r.postjobfree.com, 1601 Neptune Drive, San Leandro, CA 94577

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