Juan Talledo

Email: abqrvt@r.postjobfree.com

Address: *** *. ******* ******. *** 204

City: Chicago

State: FL

Zip: 33625

Country: USA

Phone: 312-***-****

Skill Level: Management

Salary Range: $48,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Juan Pablo Talledo

420 W. Melrose Street. Apt 204. Chicago, IL 60657

Mobile: 312-***-**** Email: abqrvt@r.postjobfree.com

Employment History

October 2010- November 2012.

Sales and Marketing Manager - Innovative Communications Corporation, St. Thomas U.S. Virgin Islands.

*Coordinated the opening and implementation of the new Innovative Wireless brand in the U.S. Virgin Islands and considerably increased awareness of company`s products and services thru utilization of direct mailings, business calls and personal networking.

*Researched industry trends and applied marketing strategies based on specialization, differentiation, segmentation and concentration to successively grow customer base from 800 to 3,500 in a one-year period.

*Established business channels and expanded relationships to government entities and major businesses by demonstrating bundled products, savings plans and benefits.

*Directed marketing advertising campaigns thru TV & Radio for local English and Spanish Audiences.

*Coordinated Business after hour`s events, community activities and represented company at industry conferences and future initiatives.

Revenue Assurance Billing Analyst / Telecom Specialist. Innovative Communications Corporation, St. Thomas USVI.

*Controlled and executed bill cycle run process for wireless telecommunications.

*Generated and analyzed weekly trending reports such as revenue growth, wireless usage, recurring charges, prepaid, general ledger reports, etc.

*Supported billing system conversion and executed mapping for AR balances and deposits transfers.

*Created employee policy manuals and business processes; proof read and edited written billing statements for consumers.

October 2002- September 2010.

Sales Consultant - SMB Specialist. Alltel Wireless - Verizon Wireless, Tampa Florida.

*Achieved and exceeded monthly sales quota set at 40 new activations and 80 contract renewals.

*Researched and designed marketing strategies to reach out Hispanic Business while performing inside sales.

*Created and established professional networking leads at community and business events in the South Tampa Area.

*Obtained Sales Circle of Excellence in April 2010 for accomplishing 80% of the store`s quota.

April 2000 - September 2002.

Accounts Administrator. Adecco/ AT&T Global Network Services, Tampa Florida.

*Coordinated the implementation of data networking products and services in Latin America.

*Created and administrated billing accounts for AT&T global customers

*Maintained and coordinated approval of amendments and contract extensions between AT&T and clients

August 1998- February 2000.

Bilingual Customer Services Trainer.Convergys Corporation, Ft. Lauderdale Florida.

*Graduated 130 bilingual customer service representatives in 4 training classes for Suncom Wireless - Puerto Rico.

*Supervised all trainees during quality control sessions.

*Created developmental training guides and management presentations.

Education

*A.S. in Graphic Design - Cecosco. San Jose, Costa Rica 1995.

*Certification Customer Service Trainer - Convergys Corporation. Ft. Lauderdale, FL 2000

*Certification Verizon Management Program - Verizon Wireless, Tampa FL 2010.

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