Reply to: abqrvd@r.postjobfree.com

Who's Hiring

Hello,

My name is Ashley Bell. I am 21 years old and I am currently looking for a ft. /pt. job. Which ever would be fine. I graduated from Northeast Academy in May of 2008 and I also attended college at Oklahoma City Community College. I attended a year and earned basic college credits. I am starting my major in Criminal Justice at Rose State College in August. During my high school years I attended Metro Tech and received my CPR certification, CNA certification, and studied Phlebotomy and received a certificate for reaching the goal at clinical. The goal was to do 100 sticks at the Phlebotomy Clinic. I have worked ever since I was 15 years of age, when I could get a workers permit. I started my very first job at Cold Stone Creamery inside of Quail Springs Mall. That job paid minimum wage, which was $5.50 hourly, and a short time later it had got shut down. The 2nd job I started was at a Childcare facility called Playroom Academy. I worked there all 4 years of High School. I was paid $5.50 hourly and then soon $7.25 hourly. I worked with kids of all ages and I loved it. I'm a people person. I like being around people and talking. A lot of people loved to see me when they brought in their kids because of my smile. I believe that waking up with a smile makes your day a lot better. While working at the daycare and going to school, I figured I wanted more to do to keep me motivated for my future. I began pt. work at KFC/Taco Bell. I loved that job also. My co-workers smiled because I came and gave them a smile and from then on we all enjoyed our night of work. I don't like seeing people sad and down at work. If you need someone to talk to, I can give a quick little sentence for you to think about and everything will be ok from then on. I graduated from high school and let my jobs go so that I could attend school ft. After a year of college, I started a new job in customer service at Check into Cash. There I loved a lot. I got the experience in working on computers and answering phone calls. I love to type so it was pretty easy for me after trained for 2 days. I did payday loans, check cashing, money orders, and western union. Courtesy calls we done everyday before a customers payday loan was due back. Some paid monthly, semi-monthly, bi-weekly, or every week. Which ever day their payday, we called the day before to remind them. Some didn't want a courtesy call. They got an option for us to either hold it till the end of their due date day or deposit it that morning. Deposit, we deposit their check into their account and that pays their loan. We held checks as collateral. Collection calls were made everyday, and those was to get customers to pay off past due loans. I started at a store in Edmond, OK and was moved to another store off of Northwest Expressway. I was a little bit on the edge about this job because we soon found out an armed and dangerous man was robbing almost every Check into Cash in Oklahoma City, Ok. We had no security and they security tapes were no good. He had robbed a store not to far from the store I was moved to. He robbed and sexually harassed an employee. After robbing 5 stores, the owner still did nothing to improve the security, so I looked for better employment. I worked for TCIM services, which is a 3rd party business for AT&T/U-Verse. It had inbound and also outbound. I worked inbound. Training was 4 weeks paid. The 1st 3 weeks was horrible. We didn't learn about how to go through systems or anything. We went through power points and presentations on what each system was about over and over. We had pot luck more than anything we were supposed to really be doing. The 4th and last week in the syllabus was for us to be on the floor actually taking phone calls. We got a new teacher and she rushed us through 13 different systems on how to make payments and bill adjustments for 3 days and the last 2 days of the work week, we was on the floor. I didn't think that was fair to those that didn't understand each system. Soon after I stopped working their, a lot of my friends started and quit soon after. I then started new employment at National Quik Cash, another payday loan company like Check into Cash. The same things were done just in a different method. I loved it and my customers loved me. I got customers to come back in after not coming in over a year. Collections were coming through just like they were suppose to and I was improving and working on earning management position and being in my own store. The manager of me was good and bad at times. She took more vacation time than I think she was supposing to. The boss seemed upset when he would call the store for her and she was never there. He did nothing about it. The differences with Check into Cash and National Quik Cash, at CIC, we only got wrote up if we opened or closed with a drawer that was short. With NQC we got wrote up for drawers being over or short or doing something wrong and was told repeatedly how to do so. I was written up for $0.25 being over and short. One day my manager came into work with another attitude and the talk and smile just wasn't working as usual. It's like she was always mad because she had to work. When she already knew she was going to leave anyway after maybe 3 or 4 hours being there. After this long I was tired of the attitudes, the mean looks, the snapping, and the loud talk to customers. A lot of customers would wait until it was just me at work to even come to the store to take care of business. She wrote me up for my final and last time, and then I had to go. Collection calls with this company were made at least 2 or 3 times a day, but make sure a message is left on the last round. Courtesy calls were made just like with CIC, but NQC soon switched to an automated system, so that we could save time and use it for collections. Well she disabled it and it took up time for us to get to the goal the company was reaching for collections. I started my collection calls and I was working on the 3rd round of calls. I got through half my calls and realized it was 5:55pm. Store closes at 6pm. So the next day's courtesy calls were over 30+ customers. Collections range from 50+ to 60+ a day, depending on if anyone's check cleared when collections department picked it up and sent it to the bank. So I stopped halfway through my last round and started courtesy calls, it was then 10 after closing. So I closed the store after courtesy calls were done. She came in the next day and wrote me up for not finishing and I had to go. Now I am currently working for TA/Petro Truck stop. My customers enjoy my service I provide. I make sure my customers are satisfied before leaving my register, if not satisfied; my motive is to make sure they are. Customer service or anything having to do with a lot of people is awesome. I am a people person, I love making people smile, computer and phones I do wonderfully, and waking up coming to a job is more of what I love best. I have in my mind that "I can not do anything with Life, if I do not get up and make something happen". Hope I am considered for an interview, you will love me and my work.

Thanks,

Ashley Bell

Contact Info: cell-405-***-**** or abqrvd@r.postjobfree.com