Jaye Hsia

Email: abqrgj@r.postjobfree.com

Address: ** **** ****

City: Kingston

State: NY

Zip: 12401

Country: USA

Phone: 818-***-****

Skill Level: Management

Salary Range: $125,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jaye Hsia

18 Joys Lane

Kingston, NY 12401 Cell 818-***-****

abqrgj@r.postjobfree.com

PROFESSIONAL Versatile, ambitious Senior IT Manager with 15+ years experience implementing solutions

SUMMARY with a high degree of customer satisfaction, success and profit. Consistent record of achievement in executive roles, consultative engagements and $MM project management for companies such as AIG Mortgage, First Legal Network, Honda, Blue Cross/Blue Shield, HP, Lockheed Martin and Farmers Insurance. Broad background spans roles as Senior Project Manager, Senior Manager (Deloitte) and VP of Application Development (Countrywide Home Loans) with 106 staff and $5MM+ P&L. Willing to travel.

Demonstrated business acumen and ability to accurately assess technical and situational challenges, transforming creative ideas into workable solutions.

Well versed in building and managing PMOs to support systems development on diverse and multiple platforms using a wide variety of methodologies.

Recognized for partnering with business leaders and technical teams to plan, integrate, document and execute complex project plans on time and on budget.

PROFESSIONAL PMP - Project Management Professional

CERTIFICATIONS Oracle DBA

PROFESSIONAL Hsia Consulting, Inc., Los Angeles, CA 01/2003 - Present

EXPERIENCE Senior Project Manager & Consultant 7 years

Clients: Bank of America, First Legal Network, Technicolor, Farmers Insurance, American Honda Motors, Wellpoint (Blue Cross/Blue Shield), Rezonate, Chidren`s Hospital

Key Project Accomplishments:

Bank Of America: Technical Project Manager.

Project Management software included Viper, Clarity, an Nexxus

Acted as Project Manager/Systems Analyst creating and analyzing reports using Pivot Tables that identified potential issues with Resource Planning and meeting deadlines - presented to top management

It was determined that a need existed for a Systems Analyst, not a TPM

First Legal Network: Spearheaded build of product suite and robust IT platform estimated to double revenue in the next 3 years.

Reengineered business processes, automated manual functions and developed standards, project plans and risk mitigation strategy for rapid growth.

Forged and cultivated relationships at the highest executive level, leading to new IT budget that facilitated growth from $40MM to $100MM over 5 years

. Completed project.

Technicolor: Created PMO and project management infrastructure for $30MM digital/physical asset management project, encompassing RAD methodology, Extreme Programming and SAP interface.

Consolidated multi-location IT operations and established evolutionary systems integration platform, producing enterprise savings estimated at $5MM.

Completed project

Farmers Insurance: Implemented cost containment solutions and consolidated redundant IT processes, lowering annual IT spend by 20%.

Developed Web-based solution to foster communication between agents and Service Center reps, requiring customization of Siebel, Genesys and Avaya.

Led offshore team to build real-time Business Intelligence/Data Warehousing solutions (Business Objects, Crystal Reports XI, Informatica and Documentum).

Maintained regulatory compliance.

Completed projejct.

American Honda Motors: Headed RFP and vendor selection to replace outdated decentralized financial/servicing systems and rollout quality audit and A/P systems.

Recruited and mentored team of high-performing business analysts.

Created project plan, resource requirements, budget/scoping documentation and C-level presentations, narrowing list of vendors from 20 to 4.Competed project.

Wellpoint (Blue Cross/Blue Shield): Pivotal resource on several projects through the life cycle, requiring management of 25 resources.

Launched new product within brand offerings in aggressive 5-month timeframe, ensuring electronic data exchange procedures for HIPAA compliance.

Led Great Plains upgrade, SOX compliance initiative and $3.1MM dental blue claims processing project. - Completed Project.

Rezonate: Championed development of Website and shopping chart, allowing millions of customers to order quality furniture online. Coordinated efforts of offshore project team, consultants and key stakeholders to deploy Web-based complete retail solution using J2EE. Completed project.

Getty Museum - Project to create a storage and data warehouse solution with intricate system written in C++ for complete bibiliography of collected works. Created SQL queries to aid in the QA testing, sent error report and SQL results to development team for fixes. Led team through QA and phased system release, status meetings with VPs and C-level clients to report risks, risk mitigation, issues and issue resolution and escalation. Phased approach was delivered on time, on budget.

Countrywide Home Loans, Moorpark, CA 01/2001 - 01/2003

VP, Application Development 2 years

Developed 5-year strategic plan for globalizing home loan capabilities across US, UK and France. Supplied leadership and oversight of 106 employees, 8 direct reports and $55MM+ budget (P&L). Reported status to Executive Committee.

Key Accomplishments:

Coordinated portfolio of projects for new mortgage products in British and French banks into a single solution for servicing all loans after origination on a global basis.

Spearheaded initiative to break down vision into manageable pieces, beginning with 30% implementation over the first year.

Facilitated change control and management sessions between banks, holding companies and Countrywide, while maintaining regulatory compliance.

Decided to go back to consulting.

Deloitte Consulting Group, Orange County, CA 06/1995 - 12/2000

Senior Manager 5 years 6 months

Led projects across the nation ranging in size from $1.5MM to $20MM with 2-60 resources. Promoted twice in 4 years for on-time/budget delivery in varying industries. Concentration on Finance, Mortgage, Healthcare, and Manufacturing.

Clients: Transamerica, Hewlett Packard, Nissan, Kaiser Permanente, Lockheed Martin

Key Project Accomplishments:

Kaiser-Permanente: an HMO, analyzed and re-engineered software for their Senior Advantage Program - ensuring HIPA compliance and providing electronic data exchange.

Healthnet, a Healthcare Company, reviewed and audited the budget and planning for their IS operations for the fiscal year.

Transamerica: Formulated 60-month/60-FTE, $20MM ERP project plan for PeopleSoft. Reengineered budget planning system, recouping $8MM+ annually.

Hewlett Packard: Devised approach to effectively compete with Sun Microsystems in marketing and delivery of service support. Planned $7MM B2B end-to-end supply chain visibility project for seamless B2B interaction, allowing Canon and HP to significantly increase sales.

Nissan: Managed build of interactive warranty repair system and instituted QA processes that aided the audit and reconciliation of vendor invoices.

Lockheed Martin: Developed strategic architecture framework to clearly align information technology and business strategies of 5 companies into one sector.

Peaked - decision to go into industry Key Project Accomplishments:

Kaiser-Permanente: an HMO, analyzed and re-engineered software for their Senior Advantage Program - ensuring HIPA compliance and providing electronic data exchange.

Healthnet, a Healthcare Company, reviewed and audited the budget and planning for their IS operations for the fiscal year.

PRIOR BSG Alliance/IT, Inc., Managing Consultant specializing in Finance, Mortgage, Retail

EXPERIENCE Compaq Computer Corporation, Project Lead

1990 - 1995

Key Project Accomplishments:

AIG Mortgage - A mortgage division. Managed business re-engineering effort to create client-server solution to replace antiquated mortage systems. Researched ROI and began project, adding resources as MS Project Plan dictated (created by me),phased approach led to QA and Implementation of new, updated systems and processes.

Bristol Farms, a retail food services Company - managed the implementation of a new client-server POS system.

Moved from Houston to Los Angeles.

PRIOR BSG Alliance/IT, Inc., Managing Consultant specializing in Finance, Mortgage, Retail

EXPERIENCE Compaq Computer Corporation, Project Lead

1981 - 1990 AMPI - Systems Analyst

Hewlett-Packard - Software Engineer

PROFESSIONAL Project Management Institute

AFFILIATIONS Women in Technology

Girls, Inc. Orange County

LANGUAGES Fluent Spanish

TECHNICAL Development: C++, Visual Basic, HTML, PowerBuilder, Lotus Notes, XML, Java,

SUMMARY SQL, Powerscript, COBOL, Fortran, Pascal

Databases: SQL Server, UDB, DB2, Oracle, Sybase

Platforms: Windows XP Professional, UNIX HP/Sun, HP3000/MPE VAX/VMS, IBM/OS, RS6000, AS/400

Software: MS Office Suite, Project, Project Workbench, Clarity, Planview,MPM, SAP, PeopleSoft, IBM Websphere, Informatica, Business Objects, Crystal Reports, Visio, MS Project, Excel

Methodologies: Waterfall SDLC, Agile, RAD, PMBOK, Xtreme Programming,PMI, Six Sigma

EDUCATION Indiana University, Bloomington, IN

B.S., Quantitative Business Analysis, Management & Administration

M.B.A., completed 18 hours to date

Received Six Sigma education - will get certification this year.

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