Administrative Assistant/Office Manager (Charleston)

I am currently looking for a position in an office environment. I have attached my resume for review below. Please feel free to email me any questions.

Thank you

Angel Murphy

Profile

Office assistant with over six years experience in customer relations in the banking, automotive sales, and administrative fields.

Experience

ACCOUNT SERVICES REPRESENTATIVE, CRESCOM BANK; CHARLESTON SC

August 2011-Current

Answer customer and branch calls, assisting customers directly with account transactions or route them to appropriate departments. Processing and auditing all IRA paperwork for the bank. Verifying all signature cards and resolutions. Process customer correspondence.

PERSONAL BANKER, PACIFIC TRUST BANK; SAN DIEGO, CA

June 2010-June 2011

Performed all teller functions including deposits, withdraws, transfers, and payments. Held the position of new accounts representative Furthering the customer's relationship with the bank by promoting any and all related items to the customer. Balancing the vault and completing all other opening and closing shift duties. Balancing the ATM and processing ATM and night deposit transactions. Training new employees and familiarizing them with the banks procedures.

MEMBER SERVICE REPRESENTATIVE, NAVY FEDERAL CREDIT UNION; HAMPTON, VA

January 2007-April 2009

Performed both teller and new accounts representative functions. Processed teller transactions such as deposits, withdraws, payments, cash advances, and transfers. Processed loan applications, opened new accounts, performed account maintenance, and processed loans after approval. Informed members of new information and products. Assisted customers with questions about current products or information and disbursed loans and credit cards.

CUSTOMER RELATIONS MANAGER, RK TOYOTA; HAMPTON VA

July 2006-December 2006

Performed after sale customer contact and post delivery survey processing.

Calculated survey based employee incentive bonuses. Audited all deal paperwork for completeness and accuracy. Performed continuing customer support and follow-up.

Education

James Island Charter High School; Charleston, SC -- High School Diploma, 2004

References

Available upon request

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