Charles R. Williams, III**** Waiomao Road, Honolulu, HI 96816

Phone: 808-***-**** Mobile: 808-***-****

abqqqu@r.postjobfree.com

www.chuckorama.com

Profile

I am very motivated, quick to adapt to new environments, extremely efficient, highly organized, with outstanding communication and interpersonal skills and meticulous attention to detail. I am experienced in working with high-speed networking technologies such as ATM, Frame Relay, SONET, 10/100/1000 Ethernet and TCP/IP as well as routing protocols such as BGP-4, MPLS, RIP, OSPF and IS-IS. I have over 17 years of experience in customer service as well as 12 years of leadership experience. I have also developed excellent troubleshooting skills and excel at working in a team environment. I am eager to continue developing and expanding my professional knowledge. I am willing to discuss my security clearance qualifications upon request.

Professional Certifications

Cisco Certified Network Associate (CCNA) - December 2003, renewed 2006

ITIL Foundations

Work History

CACI, Inc. - January 2004 to Present

www.caci.com

ATM Controller/Network Operator

Supporting the Transport Network Operations Center (NOC) for DISA PAC, I monitor and maintain the ATM, Promina and DISN Core (SONET) networks and troubleshoot network and user level outages. Hardware supported includes Marconi ATM switches, Cisco ONS15454 MSPP, Sycamore ODXC, SafeNet and Thales bulk encryptors, Promina and IDNX multiservice access platform, Carrier Access Broadmore 500/1700 and Timeplex CX-1500 multiplexers, TrueTime 56000 timing distribution system, Cylink encryptors. Monitoring software used includes Multi Router Traffic Grapher, Panavue, INMS, HP OpenView, Silvx Manager, SafeNet Manager, CTAM/Thales Manager, Cisco Transport Manager. Remedy TMS used for trouble ticket management.

CTA - October 2003 to January 2004

www.cta.net

Contractor - ATM Engineer

Working as a contractor under the COMPACFLT command in Pearl Harbor, HI, as part of the NMCI (Navy Marine Corps Intranet) project, I assist in collapsing network switches and routers on the legacy ATM network (OBAN - Oahu Base Area Network) as users are migrated to the new NMCI network. The hardware consists mostly of Fore/Marconi LE155 and ASX4000 switches and Powerhubs.

Spirent Communications - January 2001 to September 2003

www.spirentcom.com

Technical Support Engineer

Provided technical support for the Adtech AX/4000 Broadband Network Test system: installation, configuration, and troubleshooting. Technologies supported include ATM, Frame Relay, 10/100/1000 Ethernet, IPv4 and IPv6, PPP, Utopia and SONET at rates from T1/E1 up to OC-192. Routing protocols include BGP-4, MPLS (RSVP-TE and CR-LDP), IS-IS, OSPF, RFC 2547bis. Other products supported: SX/12, SX/13A, SX/14 Data Link Simulator, IP Wave Network Impairment Emulator, Gigabit Ethernet Network Impairment Emulator (GENIE), RFC 2544 QoS Performance Test, Router Performance Tester (RPT), ScriptCenter, Spirent Connect. Also provided Tcl/Tk scripting support. I did some technical writing, and I gained some familiarity with Cisco routers (3600, 7200), MKS Source Integrity, Siebel Call Center and Service, GPS receivers. I completed an internal ESD safety course. I received the Employee of the Month award for Feb. 2002.

Prime Computer Solutions, Inc. - August 1999 to September 2000

www.primecomputers.com

Network Integrator/Consultant

Consulted for several small business clients (100 users or less) as network administrator and desktop engineer in Novell NetWare 3.x and 4.x environments supporting Windows 95, 98 and NT Workstation clients on desktop and portable notebook computers. Supported setup and installation of new Novell NetWare servers, Windows 95/98/NT workstations and notebooks, printers, and a variety of software and peripherals. Specialized in standardization and documentation of procedures. Created and implemented a scheduled preventive maintenance policy for servers and PCs for several clients. Provided end-user instruction on new technology and software. Received training for and administered e-mail accounts on the Tut Systems OneGate 150 and 1000 Internet appliance systems. Completed online training for WatchGuard Firebox II network firewall appliance and service.

Forte Systems, Inc., West Chester, PA - October 1998 to July 1999

www.fortesystems.com

Computer Consultant

As part of a large NT migration project for Conectiv, performed network client discoveries on desktop and laptop PCs running Windows 3.1, Windows 95 or Windows NT Workstation 4.0/3.51. Prepared new PCs for deployment by installing an image from a network drive and upgrading/installing memory and hardware. Provided pre- and post-migration desktop support.

Independent work - 1996 to Present

Web Designer

Designed personal and small business websites using HTML and provided scanning and custom graphics animation services. Used Adobe PhotoShop 5.5, Animagic GIF Animator for graphics work.

Ledet Computer Consulting (formerly Small Business Solutions), Bethlehem, PA - May 1997 to September 2000

www.ledetcomputerconsulting.com

Networking Assistant (part time internship, no pay)

Assisted in segmenting of small NT-based network, assist/observe various network administrative/engineering projects.

Philadelphia Express Courier, Inc., Philadelphia, PA - August 1988 to October 1998

Assistant Operations Manager

Assisted in hiring/firing of all employees, drivers and couriers. In charge of all driver and courier training. Created standardized driver/courier training manual. Made customer service visits to new clients to fine-tune their delivery needs. Installed and maintained inventory on 22,000-piece computer parts warehouse. Operated computer for customer order entry and dispatching of drivers and couriers.

United States Navy - May 1984 to May 1988

Hospital Corpsman Third Class (E-4) with Honorable Discharge

Senior Petty Officer in charge of Male Surgical and Medical wards, Intensive Care Unit, Naval Base First Aid Station, Branch Clinics Manager's Office at Naval Hospital Philadelphia. Duties: supervise enlisted staff, write enlisted staff performance evaluations, perform patient care, assist doctors with on-ward procedures, lead ambulance team on emergency medical calls, teach orientation and in-service training classes.

Nationally certified EMT, Ambulance Driver, IV Therapy and Suture Certification, Medical Records technician.

Education and Computer Training

Honolulu County Community College - June 2001 to January 2002

Completed two semesters of Cisco Certified Network Associate training

Computeach, Strafford, PA - November 1997 to January 1998

Completion of Microsoft Certified Systems Engineer curriculum, covering training in the custom installation and administration of:

Windows NT Server & Workstation 4.0

Windows 95, 98, 2000 Professional

Exchange Server 5.0

SQL Server 6.5

Internet Information Server

Proxy Server

Systems Management Server (SMS)

TCP/IP

Hardware (installation and upgrade)

Visual Basic (installation only)

Beta Tested:

Windows NT Server 5.0

Windows NT Workstation 5.0

Windows 2000 Professional RC2

Windows 98

Exchange Server 5.5

Small Business Solutions, Easton, PA - April 1994 to September 2000

Private instruction in hardware installation and upgrade, software installation, and network administration.

Iowa State University, Ames, IA - 1983 to 1984

Major: Pre-Med./Pre-Professional

Hobbies & Interests

Juggling and unicycling, stiltwalking, surfing, scuba diving and spear fishing, skiing, hiking, golfing, yoga, ukulele.

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