Michael Jenulis Resume

Michael Jenulis Denver, abqq9i@r.postjobfree.com http://www.linkedin.com/in/michaeljenulis (303) 630-9217Detail-oriented senior technical leader managing a team of 7 system engineers supplying 24x7 direct and virtualsupport for corporate critical applications. Ensured successful completion of critical tasks on multiple concurrentprojects, advised senior managers on long term strategic plans, participated in vendor relations and consulted onsystem architecture design. Objective and fair motivator with solid people skills, able to connect with all levels ofemployees, management, and customers. Enthusiastic problem solver utilizing limited resources while handlingmultiple priorities in a constantly changing environment. Technical Supervisor and Trainer Architecture Design Product Selection and Vendor Relations Distributed Systems OptimizationTIAA-CREF, Broomfield CO 2006 - 2011Middleware Team LeaderExceeded SLA support targets for distributed applications running on a diverse platforms in multi-site redundantarchitecture with a team that spanned time zones using ITSM a certified ITIL service management process. Coordinated on-call schedule through AlarmPoint system and supported engineers as escalation contact forcritical outages to ensure SLA agreements were exceeded. Reviewed incident ticket queue in ServiceNow system to make sure all problems and requests were assigned,investigated and completed in a prompt and courteous manner. Chaired cross department troubleshooting teams investigating intermittent problems to determine root causesworking with application development, networking, OS support and operations. Written detailed root cause analysis and remedial action plans for senior management. Team oriented listener that actively works to minimize personal conflicts and foster team cooperation byadhering to corporate policies for all procedures and reporting.Supervised middleware engineering team to meet project deadlines on multiple corporate projects working withproject management office and other IT support areas including operations, network support, operating systemssupport, application development, IT security and auditing. Performed interviews, trained junior engineers and gave performance review feedback. Ensured ITIL change management process was adhered to at all times. Participated in change management meetings to review all changes, identify conflicts and avoid outages causedby changes in the environment. Projected application load requirements and designed architectural improvements to optimize system up time. Budgeted middleware expenses for projects including licensing fees for required software, hardware andpersonnel resources. Tracked budget variances to ensure tasks were completed within approved limits.Recent projects: Private Cloud Computing Project designed to automate installs, reduce installation errors and enable flexibleassignment of on demand computer resources to meet changing utilization traffic. Managed technical experts in installation automation of Oracle WebLogic 11g, Portal 10g, JRockit 1.6, ApacheWeb Server 2.2, IIS 7.0 Web Server, Wily Intrascope 8.1 clients, Splunk and Tivoli ITM 6.2.2 on to hardened RedHat Linux 2.6 and MS Windows 2008r2 VM systems. Integrated middleware installs with IBM ISDM cloud deployment service team. Directed integration with Active Directory 2008 and Oracle Coherence 3.6.1 Organized complete installation documentation for end-to-end automation and testing Oversaw performance testing and optimization of automated builds. Evaluated security and vulnerability assessments for the final systems. High Available Web Center project, hardened build of public facing web applications in multi-tier securedenvironment on updated platform which eliminated 80 identified security vulnerabilities and improved transactionperformance by 20%. Streamlined middleware installation of Oracle WebLogic 8 and 9, Java 1.5 and Apache 2.1 on Solaris Linux andWindows operating systems updating 128 applications. Architected multi-site active-active redundant configuration for high availability. Designed standards for middleware version, configuration and functionality. Certified hardened system configurations and security audits. Enterprise System Bus - SOA Project which re-engineered distributed applications to a Web 2.0 design andgrew to over 80 SOA applications connecting to internal and external partners. Advised upper management on next generation web design options. Selected and approved IBM WebSphere DataPower xI50 appliance as key component of the SOA architectureafter reviewing multiple vendor products. Designed installation, automation and monitoring standards for the SOA architecture Integrated SOA systems with WebLogic Applications, WebLogic Portal Applications, IBM MQ and vendorspecific applications. Coordinated cross team troubleshooting for intermittent message failures and ESB performance issues Implemented middleware portion of dynamic web content project using Oracle Universal Content Manager(UCM) solution which reduced website update times by 44% on the corporate website. Designed a multi-site active-active configuration for secure Apache web server configuration for frontface and UCM systems in multi-tier environment. Utilized dynamic content on 34 internal and external websites. Set standards for installation versions, configuration and functionality. Certified load capacity could handle peak loads during financial crisis and uncertainty. Reviewed regular security assessments and approved configuration changesTIAA-CREF, Denver, CO 2000 - 2006Sr. Systems Administrator, MCSESelf-motivated system support engineer for UNIX, Linux and Windows systems in an expanding organization. Support Windows 2000, 2003, IIS, MSSQL, Active Directory, SMS, SharePoint Support Unix and Linux System integration Supported distributed application and internal and external web sites Formulated policies for system installation and usage. Scripted user setup, removal, compliance and audit reports using Perl, BASH and VB Script Developed TIAA-CREF middleware baseline security standardEducationBBA, Management Information Systems, Pace UniversityOngoing Leadership Classes: Managing Technical Professionals Performance Appraisal Essentials: Conducting Traditional Appraisals Essentials of Interviewing and Hiring: Conducting an Effective Interview Workplace Diversity Awareness and Workplace Harassment for Supervisors and Managers