Excellent Retail Management Experience (san jose downtown)

Carlos Mendez

Available to the Santa Clara County Area

408-***-****

abqpix@r.postjobfree.com

Entry-Level Sales / Retail/ Management

Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Two years' experience in retail and customer service with skills of listening attentively, communicating persuasively, and follow through diligently.

Excellent interpersonal, communication and relationship, building skills.

Skills

-Outstanding customer service and communication skills

-Dynamic team player, able to interface at all levels

-Detail oriented, deadline focused

-Able to speak Spanish

-Complaint Handling

-Microsoft Office: Word, Excel, PowerPoint

-FD-100/Point Of Sale System

-Inventory Reporting

Education

Evergreen Valley College, San Jose, CA

AA Degree in Business Administration

o Expected Graduation Date: July 2014

High School Diploma

o Gunderson High School 2011

o Central County Occupational Center (Certified)

Work Experience

Assistant Manager, Nov/11 to Present --Zumiez-, San Jose, CA

Sale Duties:

Maintain a professional looking store to the public throughout the day greeting every customer with a smile.

Key to help the team achieve impressive sales results.

Meet weekly tasks involving payroll, scheduling and store operations.

Assist in properly mentoring the sales staff.

Help guests with purchases through sales techniques.

Merchandise Associate, May/10 to Mar/11 -California's Great America-, Santa Clara, CA

Sale Duties:

Proved the ability to multitask, handled crowds of customers and resolved customer issues efficiently.

Recognized for the ability to work quickly with customers and up-sell products

Work quickly and effectively with payment processing, handling cash and credit card transactions

Contact this candidate