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Customer Service Engineer

Location:
Clermont, FL
Posted:
February 13, 2013

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Resume:

Sean White System Network Admin Resume

SEAN WHITE

**** ********** ** ********, ** 34711 Phone: 407-***-**** abqp1l@r.postjobfree.com

WEB, SYSTEM, NETWORK ADMINISTRATOR

Key Skills Qualification Summary

Network & System Looking for an IT administrator position that will allow me to continue with

Administrator my programming, troubleshooting, and possibly my graphic design skills in

Graphic Design a constant learning, but stable work environment.

Programming

Web Applications

Desktop Support

Systems: Windows XP; Vista; 7; Server 2003; Fedora & Ubuntu Linux

Video Editing

Programming: XHTML; CSS; SQL; JavaScript; Python; C++; C#; ActionScript;

Presentation Ruby

Management Networking: LANs, WANs; OSI Model; Routers; TCP/IP Topology

Communication Media DNS; SQL & DHCP Servers; AD; Exchange

Software: Adobe Photoshop; Flash; Illustrator; Premiere; After Effects; 3D

Education Studio Max; Maya; Avid; Joomla; WordPress; MS Office (Word,

Excel, Outlook, Access, PowerPoint, Visio); Lotus Notes; Snag It

ITT Technical Institute,

Lake Mary, FL Experience

Associate of Science

Senior Service Rep, Hewitt Associate, Orlando, FL 2006-Present

Degree in Computer

Network Systems, Front Desk/Back Ops Walt Disney World, Lake Buena Vista, FL 2005 - 2006

2008 - Present Video Engineer Northland, 2004

Awarder Highest Honor & Video Editor Private Contractor, 2001 - 2005

Perfect Attendance

Certifications: Comptia A+ 220-620; Working on A+ 220 701 & 702 this month;

GPA 3.9

Taking a class and exam for Network+ this month; I have taken the MCTS 70-620

exam; Completion and training for Flash Essential; Dreamweaver Essential; SQL

Full Sail University, Essential; ActionScript 3.0 at Lynda.com.

Winter Park, FL Installation & Configuration: Installing, Configuring and Administering Windows XP,

Associate of Science in Vista, Windows 7, Server 2003, Windows SQL server; Installing Linux with common

Digital Media network services running at appropriate runlevels; Configure security, SMTP, POP3,

Samba, Apache, DHCP, DNS, Active Directory; Installing, upgrading, and troubleshooting

Computer Animation a desktop/laptop storage device (HD, CD-ROM), memory, video cards, audio cards, &

1999 -2001 NIC; Configures Cisco routers, using the router CLI, enabling RIP, understanding the

Awarded Perfect Cisco IOS.

Attendance Programming: Creating applications (fighting robots,pedometer calculator, employee

GPA 3.5 database) by taking the instructions and creating the algorithm, pseudocode, and then

the code using modules, variables, constants, functions, arrays, decision structures, and

repetition structures.

Atlanta Institute of Music,

Nocross, GA Customer Service: One of the two members that pushed the team of 100+ associates

to meet workflow deadlines and for the first time, having the clients pay our team for

Certificate in Guitar going beyond the expectations of the contract. Recruited to be a part of the Survivor

Advocate team that specializes in assisting the beneficiaries of employees that passed

away by initializing each processing step and creating an individual account, that

included health, life insurance, and 401(k) savings benefits. Successfully managed an

average of 400 500 calls monthly with an average handle time of 8 minutes each.

Other Certifications & Skills: Lambda Chi Alpha; Licensed in Real Estate; Management; Musician: Guitar, Keys, Bass,

Drums, Music Theory, Camera Operator, Photography



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