Ryan Schreiber

Email: abqokz@r.postjobfree.com

Address: *** * ****** **

City: Austin

State: TX

Zip: 78753

Country: USA

Phone: 405-***-****

Skill Level: Experienced

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

RYAN SCHREIBER

2906 BERKSHIRE DR SW

HUNTSVILLE, AL, 35805

abqokz@r.postjobfree.com

405-***-****

Skills / Experience

OBJECTIVE

To obtain a full-time position where my experience, technical ability, and work ethic can be valued

by a respected and reputable employer

EXPERIENCE

Self-Employment

2005-Current

Huntsville, Alabama

Currently incorporated under the name ZIGGAP LLC (https://www.ziggap.com), a

Delaware corporation which specializes in digital currency conversions, exchanges,

and technologies.

Assisted as-needed as a systems administrator with a BitVPS, a Virtual Private

Server hosting services that accepts digital currencies as a method of payment.

Owned and operated QuickBitcoins LLC (http://quickbitcoins.net), the only retailer

in the world currently accepting credit card payments for Bitcoins at the time of

launch. The website was originally deployed using heavily modified Wordpress

CMS software, but has since been redeveloped from scratch in PHP. Was

purchased by another organization and subsequently shut down.

Have performed & completed a wide range of miscellaneous networking, PC, and

electronics services for private clients; services including website design &

development, residential & commercial multi-platform network installation,

upgrade & repair, setting up private game servers and more.

General Skill Set

Excellent Cust Serv

Up-Beat

Self-Motivated

Reliable

Goal Oriented

Strong Work Ethic

Flexibility

Team Player

Proven Skill set

Timeliness

Office Related

Technical Skills

Print Setup/Config

(Local/Remote)

Microsoft Office

(Most apps)

Helpdesk Procedures

Imaging and Ghosting

Inventory

Troubleshooting

Operating System

Administration

Network Operations

2009-2011

Catalog.com/Webhero.com/Onesite.com, Oklahoma City, Oklahoma

Responded to availability alerts in a multi-company datacenter.

Performed a front-of-the-line server support, help desk, and administrative roles

Developed php-based PBX call and performance tracking software for internal use.

Responsible for answering incoming telephone calls, alerts, web-based incidents,

and prioritizing customer's and management support needs.

Worked with SEO tools to improve search engine rankings for Webhero.com

Expanded professional development to include: CASSANDRA distributed

databases, Apache-based hosting solutions, datacenter cooling and power

distribution, and many other facets of datacenter operations.

HRWeb Protocols and

Services

Technical Support Specialist

2009

Sprint Nextel, Oklahoma City, Oklahoma

Provided post-sale telephone support to Sprint customers & affiliates.

Responsible for answering incoming telephone calls and prioritizing customer

support needs.

Resolved customer issues within the company-mandated time limit of regardless

of complexity, using advanced troubleshooting techniques.

Proven history of dealing with challenging customers and creating positive

outcomes from difficult situations.

Consistent top performer.

Expanded professional development to include: CDMA / IDEN cellular network

architecture, security & protocols.

PC Technician

2009

Redd Rover Inc, Oklahoma City, Oklahoma

TCP/IP

DNS

DHCP

802.11a/b/g/n

Sorted, repaired, and cataloged large amounts of desktops, laptops, and servers at

a high rate of speed (100+ per day).

Responsible for data destruction of hard drives, optical media, and tape backups

following procedures laid out in the Health Insurance Portability and

Accountability Act (HIPPA)

nginx

SSH

Apache

MySQL

Networking Tools

Slot Machine Technician

2008

Sweepstakes Systems, LLC, Oklahoma City, Oklahoma

Maintained, repaired, and calibrated electronic components for Slot Machines,

Arcade Machines, and a host of other electronic vending devices.

Performed tasks associated with the test and repair of equipment including taking

apart and disassembling components after repairing or replacing parts.

Immediate supervisor noted I was a "natural" and had acquired a year's worth of

ability in 3 months.

Help Desk/Network Systems Technician

2007

CompONE LTD, Oklahoma City, Oklahoma

Responded to inquiries and requests for assistance with organization's computer

systems or PCs. Identified problems, troubleshot and provided advice to assist

users. Coordinated with other departments to resolve problems when necessary.

Monitored reliability of network infrastructure and operating systems on multiple

platforms. Diagnosed and repaired problems with said systems.

Expanded professional development to include: Windows Server administration,

Active Directory administration, VPN configuration and setup, hardware firewalls,

HP-Unix administration, IIS, MSSQL, Apache, MySQL, security best practices in a

Windows network environment, 802.11/b/g access point configuration in

enterprise environments, and more.

Firewalls

(Hard and soft)

Scanning

(nMap, Nessus)Software Support Technician

2006-2007

a la mode, INC, Oklahoma City, Oklahoma

Achieved high level of customer satisfaction through patient, methodical approach

to problem resolution, with majority of calls resolved within company's time

requirement.

Turned around tense situations with irate customers into positive outcomes.

Consistent top performer in the Technical Support Department on a daily basis.

Often received the monthly bonus for top performance.

Expanded background knowledge in Windows, DNS, Flash, and email

implementations and reconfigurations.

Maintained and expanded knowledge in implementing and troubleshooting

TCP/IP networking, DNS, HTML, IMAP/POP3 email systems, Flash, and JavaScript.

Involvement and Personal Notes

Previous member of the Oklahoma City 2600 Group. A local electronic and

network security enthusiast group.

Lifelong avid computer user, hobbyist, and enthusiast.

Experienced customer service professional

Driven to succeed

Education

General Education Diploma - OKCCC - 2007

Cybersecurity - Oklahoma City Community College - 2011

Currently pursuing a degree in Cybersecurity. Attended OKCCC and seeking school in Alabama to

complete general education courses before moving to a state university.

Contact this candidate