Darryl Eady

Email: abqoa4@r.postjobfree.com

Address: 15E Greenway Plaza, Ste 18C

City: Houston

State: TX

Zip: 77046

Country: USA

Phone: 201-***-****

Skill Level: Senior

Salary Range: $150,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BUSINESS DEVELOPMENT/ACCOUNT MANAGEMENT

Strategic Technology Advisor * Solutions Sales * Revenue Generation

Dynamic, top-producing Technology Executive that typically serves as the primary point of contact and the overall relationship manager of multiple clients. Oversees the sales of strategic IT solutions and services on a multi-national basis ensuring customer satisfaction while resolving product/service issues experienced by the client. Extensive network of contacts with major financial institutions in the global capital markets sector. Unique ability to

partner with an organization and optimize the use of technology to address business and operational challenges.

Areas of Special Expertise:

Client Services

Customer Retention * Cross-Sell/Up-Sell * Requirements Analysis

Relationship Building * Opportunity Identification * Project

Portfolio Management

Business Development * Marketing/Sales Initiatives * Managing Expectations

Contract Negotiation * Service Level Agreements * Proposal Management

Program Financials * Communications Campaigns * Issue Resolution

Technologies

Cloud Implementations * Infrastructure Outsourcing * Systems Integration

Managed Services * Application Development * Network Operations

PROFESSIONAL EXPERIENCE

THE XCEED GROUP., New York, NY and London 2012 - Current

Practice Director - Cloud Services

Accountable for managing the three main pillars of the Cloud Services practice: revenue generation, people management, and portfolio/delivery management. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and ensuring overall customer satisfaction.

The Cloud Services practice offers five (5) lines of business solutions which include Colocation, Data Center Outsourcing, Managed Hosting, Managed IT Services, and Disaster Recovery.

* Formulated Xceed's unique cloud services value proposition and successfully executed the associated go-to-market strategy.

* Established several mutually beneficial vendor/partner relationships with major infrastructure providers such as Terremark (Verizon) and OpSource (Dimension Data).

* Exceeded individual and group sales objectives as designated by the Board of Directors.

DIMENSION DATA, INC., New York, NY 2010 - 2012

Senior Business Development Manager - Strategic Services

1. Promoted by the VP of Strategic Services to aggressively pursue new business opportunities in several multi-national markets related to professional services, managed services, infrastructure outsourcing, and cloud services.

* Substantially improved annual revenues in the area of professional services from $32 million to $36 million by implementing innovative cross-sell initiative that leveraged existing Uptime Maintenance Contracts.

* Directed the largest bid ever undertaken by the Strategic Services organization which involved a global datacenter consolidation project at AIG. This RFP encompasses a requirement for 166 technical personnel across 26 different countries.

Global Client Engagement Executive - Strategic Services

2. Led the sales and delivery of Network Deployment, Network Security, Network Operations, and Voice/IMAC services at multiple accounts which currently include Morgan Stanley, Verizon Business, and Deutsche Bank. Provided administrative oversight and financial accountability for an $80 million P&L center and a staff of over 60 technical consultants in Capital Markets sector.

* Sold an IT Service Management (ITSM) Assessment that enabled Deutsche Bank to streamline its operations, reengineer its sourcing strategy, and generate numerous benefits in terms of cost savings.

* One of the deal architects of an $18 million consulting and network integration contract awarded by Verizon Business that ensures the service continuity and integrity of outsourced staff at Morgan Stanley.

BLANE TECHNOLOGIES, INC., Multiple Locations 2007 - 2010

Business Development Consultant

1. BTS Investments (Orem, Utah) - Challenged with developing and implementing an infrastructure outsourcing and managed services strategy targeted at Investment Banking and Brokerage firms in the Wall Street financial district.

* Developed extensive go-to-market plan for -Build-to-Suite- data center solutions that encompasses colocation, data center outsourcing, managed hosting, and managed IT services.

* Successfully created a business coalition (www.consort.us.com) of commercial real-estate development, property management, and IT software/hardware firms that will participate in establishing Next-Generation data centers with cloud computing capabilities.

* Setup and negotiated numerous Service Level Agreements (SLAs), Contract Performance Guidelines, and Partnership Agreements with major industry heavyweights such as IBM, AT&T, Verizon, Sprint, Oracle, HP, EMC, Brocade, Sun Microsystems, Microsoft, and Cisco.

* Increased local customer base by acquiring new colocation and hosting clients in the Salt Lake City area.

* Established reciprocal reseller agreements with other infrastructure outsourcing firms such as Fibernet (Utah) and Atlantic Metro (New York City).

2. KUITY Corp. (San Diego, CA) - Hired as a consultant by means of a nationwide talent search to lead the business development and program management of an early stage venture funded software company.

* Wrote and produced a winning proposal which qualified KUITY to bid on Dept. of Navy Seaport-Enhanced task orders. Acceptance into this program provides KUITY with direct access to over $20 billion of Department of Defense (DoD) related contract opportunities.

* Established productive business relationships with high ranking enlisted and retired military officers, government employed program/contract managers, and state and local officials.

* Successfully communicated KUITY's unique value proposition to strategically position the company's product and service offerings for future contract awards.

* Formed sub and prime contractor alliances with select small, mid-market, and Fortune 500 technology companies for the purposes of joint proposal development, teaming agreements and proprietary knowledge transfers.

NORTHROP GRUMMAN CORPORATION, Los Angeles, CA 2005 - 2007

Director, Customer Relationship Management

Analyzed customer business requirements, proposed technology solutions, marketed and sold managed services to Northrop Grumman Corporation`s (NGC`s) internal and external customers. Viewed as the -Trusted Advisor- and charged with formulating an account plan that reflected the customer's strategic direction for ongoing systems and services investments.

* Provided marketing, sales, and delivery oversight for all CSLG (Commercial State and Local Group) contracted IT services in accordance with the established Statement of Work (SOW). Provided overall direction and leadership to the technical services delivery staff to insure efficient customer focused service.

* Managed and improved all facets of profit and loss (P&L), contract value, bid and proposal, service delivery, and operational policies and procedures. Served as a valued member of the Program Management Office (PMO) that established the information technology strategy and direction for the entire corporation.

* Sold equipment, consulting expertise, maintenance and ongoing technical support related to a unique service offering named -Office-in-the-Sky-, which involved constructing and implementing a state-of-the-art executive office within NGC`s corporate fleet of jets. WAN/LAN, Fax, Extranet/Intranet, Email, and Blackberry functionality were provided to the CEO, his direct reports and other company directors to facilitate business operations on domestic and

international flights.

* Green Belt certified and co-sponsor of a series of Six-Sigma initiatives to mitigate process problems and improve end user utilization of the NGC Enterprise Help Desk services, internal employee Human Resource (HR) processes, Enterprise Resource Planning (ERP) operations, and application development methodologies.

* Drove the consolidation of 112 legacy data centers (from merged companies Litton Industries, Newport News Shipbuilding and TRW) into 14 new state-of the-art facilities. Reduced annual operating cost by $300 million through manpower reductions, adoption of ITIL and Six Sigma practices, increased throughput, and reduced cost-per-square-ft.

* Key member of the Enterprise Program Management Office (PMO) that successfully managed a portfolio of over 140 concurrent projects.

* Increased overall billable revenue coming into the Commercial State and Local Group (CSLg) organization by 300% to over $136 million by winning numerous managed services, data center outsourcing, network operations/monitoring, and DoD Warfighter programs

HSBC, San Diego, CA 2004 - 2005

Manager of Information Management

Directed all activities related to the enterprise-wide analytical database infrastructure. Managed a $50 million operational budget and oversaw 31 employees between San Diego and Bangalore, India. Supported 7 functional areas including Credit and Funding, Collections, Sales, Marketing, Finance, Risk, and Compliance. Led the Information Management team in the development and enhancement of the enterprise-wide data warehouse and business intelligence platforms.

* Increased revenues by 120% to $8 million through the implementation of new 20,000 sq ft data center that provided HSBC bank executives with actionable financial performance information. Successfully merged numerous financial systems and applications after major $15 billion acquisition of Household Finance. Installed, configured, and managed large multiple terabyte database systems from vendors such as IBM, Oracle, and Microsoft.

* Introduced a demand management framework via a Six Sigma initiative to prioritize the delivery of technology projects. Achieved a 30% expense reduction by taking into account factors such as regulatory compliance, overall development cost, resource availability and return on investment (ROI).

* Designed and implemented a B2B service that facilitated the collaboration of HSBC, Credit Reporting Agencies (Experian), Online Retailers (Ebay, Amazon) and online information aggregators (Doubleclick) for the purposes of sourcing an internal data warehouse that provided cross-sell and up-sell opportunities for the marketing business unit. Realized a 25% increase in sales by the creation of several new revenue streams.

* Led the development and implementation of a B2B web portal project named Partners in Profitability (PIP) that provided Regional Sales Managers at Auto Dealerships and HSBC executives with financial performance information. Web based analytical reports displayed dealer performance parameters such as loan approvals, funding portfolios, repossessions,

product/channel mix, and market penetration. Success was achieved by increasing overall revenues by 300% while streamlining or eliminating manual paper processing.

BLANE TECHNOLOGIES, INC., Houston, TX 1999 - 2005

Owner

Founded a systems integration firm that focused on providing process control systems to clients in the Energy (Oil & Gas), Manufacturing, and Power & Utility industries. Grew company to over $5 million in revenues before selling intellectual assets to a market leading Oil Well Completion Company.

* Proposed, sold and provided delivery oversight relative to the development of a Well Logging application that directly controlled the drilling, logging and coring activities during well-site operations.

* Proposed, sold and supplied a software interface for the Alcatel Helium Leak Detector and Mass Spectrometer that was used to perform gas and pressure testing on Oil Country Tubular Goods (OCTGs).

* Sold development services regarding a web based application for an Oil Completion Company that incorporated a Job Management Systems (JMS). This application facilitated the direct interaction of customers with the automated JMS allowing them to specify the type of equipment required at job sites. In addition, the company`s operations and administrative personnel were able to generate quotes, equipment list, customer invoices.

* Teamed with SAS Institute to propose and sell the implementation of a Data Warehouse and Business Intelligence reporting system at Halliburton Energy Services. This project allowed Halliburton to assess the progress and profitability of its projects by gathering and reporting key metrics as performance indicators. Halliburton`s goal was to make project performance metrics readily available to senior executives, field sales representatives, and Product Service Line (PSL) managers as a tool for managing Halliburton`s Projects business.

* Proposed, sold, and provided delivery oversight for the implementation of a remote SCADA project. This effort consisted of the development of a specialized embedded processor computer system that monitored and controlled the makeup of OCTGs. Client benefits included a 75% reduction in operating cost by being able to leverage manpower among several ongoing drilling operations.

ELECTRONIC DATA SYSTEMS (EDS), Houston, TX 1996 - 1999

Director of Technology, E.Solutions

Oversaw a $30 million operational budget and 60+ employees. Responsible for proposal management, contract negotiations, account management, and quality oversight. Effectively managed major enterprise-level infrastructure outsourcing and systems integration engagements.

* Merged and reconciled applications, systems and processes and successfully transitioned employees and customers through a series of mergers and acquisitions starting with SHL Systemhouse to MCI Systemhouse to MCI Worldcom and ending with EDS.

* Ensured best practices by instructing and motivating cohesive proposal review teams. Assigned appropriate general responsibilities and specific task (with deadlines) by utilizing a color team review process (Green Team, Red Team, etc.).

* Coordinated numerous specialized Y2K Mitigation projects across the Oil and Gas industry pertaining to embedded processor real-time plant equipment containing programmable logic controllers (PLCs). Activities included examining ladder logic, writing and executing test scripts, expanding binary date codes or replacing and reprogramming new equipment.

* Key player in the successful delivery of a $40 million, 8,000 seat desktop outsourcing project with Exxon USA and Imperial Oil Canada.

EDUCATION & AFFILIATIONS

Six Sigma Green Belt Certification

ITIL Service Management Certification - Foundation

Organizational Project Management Maturity Model (PMP, PMI, PMBOK)

Business Administration, Trinity College

Liberal Arts, St. Michael`s College

Liberal Arts, Manhattan College

Member, San Diego Software Industry Council

Member, Houston Technology Council

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