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Sales Customer Service

Location:
Scottsdale, AZ
Posted:
February 20, 2013

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Lito

DelmoSales Executive **+ years experience

Lito Delmo

**** **** ****** ***** *****, #3007

Scottsdale, Arizona 85251

Phone 205-***-****

Email: abqnwf@r.postjobfree.com

Linked In Public Profile: http://www.linkedin.com/in/litodelmo

Career Objective

Secure a business development position leveraging strong customer service skills, exceptional networking capabilities, as well as capitalizing on 15 years of business management experience. I have a history of achieving established sales quotas and thrive on the challenge of establishing a customer base for my employer.

Professional Work Experience

Corporate Sales Consultant " Hiwaay Internet Services, Huntsville, Alabama " July 2009 to present

- Established new accounts (175+) and managed existing accounts. Increased overall sales by 64% (4Q 2009)

- Responsible for maintaining and advancing established accounts

- Executed effective cold call strategies to acquire new accounts

- Plan, coordinate, and schedule technical presentations to prospective accounts

Owner " Business Technologies Now, Birmingham, Alabama " January 2001 to July 2009

- Assessed customers' computer network infrastructure

- Requested quotes, negotiated pricing, scrutinized vendor bids and proposals for customers

- Designed, implemented, and maintained computer hardware and software systems for small businesses

- Maintained an average company revenue of $75k +

Sales Account Manager " Hiwaay Internet Services, Birmingham, Alabama " March 1999 to November 2000

- Established a new branch office

- Helped develop sales and marketing procedures

- Established a customer base of 200+

Director of Operations - 'N Shape Equipment Sales, Birmingham, Alabama " May 1996 to April 1999

- Managed all marketing and operational aspects of the business

- Managed hiring process and staff of eleven including all training

- Developed a custom point-of-sale system

- Established policies and procedures

- Developed marketing materials

- Increased average gross sales to $2M+ within 3 years.

Account Manager " Chemstation of Alabama, Birmingham, Alabama " February 1995 to April 1996

- Organized customer database into SIC categories

- Conducted sales calls, quoted prices, prepared proposals and provided information regarding sales terms and conditions

- Established and maintained major accounts until owner sold company.

Sales Representative " McKenzie Handling Systems, Birmingham, Alabama " October 1994 to February 1995

- Developed relationship with Mercedes Benz USA. Established major accounts which approached $1M in sales.

Electrical Design Engineer " BE&K Engineering and Construction, Birmingham, Alabama " 1986 to 1994

- Focused on motor controls of various pulp and paper mills. Helped develop a 3-dimensional CAD system for 'as-built drawings.

Electrical Designer " Cater and Parks Consulting Engineers, Birmingham, Alabama " 1980 to 1986

- Co-op Student/Designer, assisted with all aspects of commercial electrical design

EDUCATION

School of Electrical Engineering " 1980-1986

The University of Alabama, Birmingham, Alabama

PROFESSIONAL DEVELOPMENT

VMware Sales Professional VSP 4

Certified Dell Server and Storage Sales Professional

References Upon Request

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