Rich Upton
creative marketing manager
Richard Upton
***** ***** ***** ** ******, WA 98058
425-***-**** abqnux@r.postjobfree.com
SUMMARY
Dynamic marketing/project management professional with 16 years of experience in marketing, project management, promotions, graphic design and team building.
WORK EXPERIENCE
SellingPoint Industries, December 2010 – June 2012
DIRECTOR OF OPERATIONS
Managed 20+ production employees and floor leads Planned, scheduled and tracked projects to meet customer expectations Built, developed, and grew business relationships vital to the success of the company Communicated with clients on project status and deadlines Successfully developed extensive quality control procedures Developed full-scale project plans and associated production documents Coached, mentored, motivated and supervised team members and contractors Effectively communicated project timelines and expectations to production staff Secured materials and supplies for production projects Developed new and more effective ways of manufacturing saving time and money Designed and engineered products and displays for clients Hired new team members and coordinated their training and development
Poulsbo RV, August 2009 – December 2010
MARKETING MANAGER
Managed marketing and advertising budgets Provided graphic design services on various projects including in-store posters, direct mail,
newspaper advertising, promotional giveaways, events, radio and TV advertising Established, targeted and designed e-mail campaigns and managed company web site Created, maintained customer database for targeted marketing strategy Implemented marketing tracking systems to determine effectiveness of marketing efforts Established customer satisfaction surveys that increased customer retention Coordinated in-store retail promotions and advertising initiatives Developed and coordinated promotional events and customer seminars Collaborates with cross-functional teams to meet business unit/department and company objectives Managed retail space and in-store signage for five retail locations
The Seattle Times Company, February 2005 – January 2009
CORPORATE MARKETING MANAGER – Corporate Marketing / Circulation / Production
Managed a creative team of eight including four graphic designers, two copywriters and two
production coordinators Managed over 100 large- and small-scale projects on a monthly basis Managed and tracked budgets for the department Collaborated with cross-functional teams to meet business unit/department and company objectives Formulated and implements creative and advertising objectives by providing creative leadership
from initial conception through execution Maintained the company branding standards by managing the brand and nomenclature Worked with IT to develop an online tracking system to manage projects, schedules and production Successfully managed and coordinated the merger of three departments into one while maintaining
high team morale and productivity during a stressful transition period for the company Led the creation and development of The Seattle Times Company award-winning “Gas Giveaway” promotion Developed and implemented promotions in conjunction with major sports teams including the
Seattle Seahawks, Seattle Mariners, Seattle Super Sonics, Seattle Storm, and the Everett Aquasox
Moneytree, Inc., November 1998 – February 2005
Marketing Manager / Creative Designer
Led the marketing and creative departments for a rapidly expanding company growing from 50 stores to
116 stores in six states Provided creative leadership in art direction, design, advertising and marketing efforts for this national
retail financial services company Managed two team members including a project coordinator and administrative assistant Managed and contributed to writing, filming, editing and overseeing placement of TV advertisements Formulated media buying strategies across television, radio, newspaper and Internet properties Researched the company’s advertising effectiveness. Redesigned ads for strategic impact.
Eliminated non-ROI ads, saving over $1 million dollars while maintaining current sales levels Managed the retail design and setup for 50+ new stores, successfully maintaining a consistent
branding standard Established a unique brand that distinguished the company from competitors to become industry leader Created a promotional giveaway, called “Itty Bitty Bob,” that became a phenomenal success, totaling
over 500,000 giveaways resulting in new business development and customer loyalty Coordinated the remodeling of dozens of existing stores for creative facelift, improved brand integrity
and met marketing strategic plan Managed the development of company Web site Created and provided art direction for hundreds of graphic designs including branding, logos, signage,
posters, billboards, displays, brochures, fliers, Web pages, magazine/newspaper ads, direct mail
pieces, specialty items, giveaways, conference/tradeshow designs, plus print coordination and production
OTHER WORK EXPERIENCE
American West Steamboat Company, October 1996 – November 1998
Marketing Assistant
City University, June 1995 – September 1996
Admissions Marketing Assistant
COMPUTER SKILLS
MicrosoftOffice: Word, PowerPoint, EXCEL, Access, MS Project, SharePoint
Adobe Suite CS5: InDesign, Photoshop, Illustrator, Acrobat, Flash, Dream Weaver
Quark: Quark XPress
AWARDS
Performance Excellence Award – Team Player, The Seattle Times Company – 2008
Northwest International Circulation Executive Awards – First Place Winner – 2007
Northwest International Circulation Executive Awards – First Place Winner – 2006
Peak Performer Annual Award, Moneytree, Inc. – 2004
Portfolio samples available online at www.atypicalrich.com.
Copyright . abqnux@r.postjobfree.com. All rights reserved.
Copyright . abqnux@r.postjobfree.com. All rights reserved.