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Customer Service Manager

Location:
Mayesville, SC
Posted:
February 20, 2013

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Resume:

Christopher Smith

Email: abqnsv@r.postjobfree.com

Address: ** ***** ******

City: Mayesville

State: SC

Zip: 29104

Country: USA

Phone: 484-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Christopher Smith

13 Salem Street Phone: 484-***-****

Mayesville, SC 29104 Cell: 484-***-****

abqnsv@r.postjobfree.com

Summary

Dedicated and focused worker who excels at prioritizing, completing multiple tasks simultaneously and

following through to achieve project goals. Seeking a role of increased responsibility.

Highlights

Fork-lift Certified Fluent in Spanish

Firefighter Certified 60 WPM Typing

Vehicle Rescue Technician Microsoft Office proficiency

Haz-Mat Operations Certified Excel spreadsheets

First Responder Certified Meticulous attention to detail

Environmental Hazard Containment Certified Self-directed

NIMS 01000 Certified Strong problem solver

FEMA Incident Command Certified Business writing advanced coursework

CPR Certified Understands grammar

AED Certified Report writing

Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Promoted to Assistant Store Manager after 9 months of employment. Coordinated all department functions for

team of 205 + employees. Successfully planned and executed corporate meetings, lunches and special events for

groups of 205 + employees.

Experience

Assistant Store Manager 02/2010 - 01/2013

Lowe's Sumter, SC

Supervise and execute all store operations to ensure sales budget is achieved.

Maintain staffing and pay-roll for 205 employees.

Utilize sales statistics to increase store profitability.

Received and distributed faxes and mail in a timely manner.

Served as central point of contact for all outside vendors needing to gain access to the building.

Handled all media and public relations inquiries.

Planned meetings and prepared conference rooms.

Wrote reports and correspondence from dictation and handwritten notes.

Maintained an up-to-date department organizational chart.

Created PowerPoint presentations used for business development.

Facilitated working relationships with co-tenants and building management.

Created weekly and reports and presentations.

Lead Production Supervisor 06/2001 - 11/2010

ABC Pharmaceutical Packaging Co Ambler, PA

Managed daily office operations and maintenance of equipment.

Ensure production goals are being achieved on a daily and weekly basis.

Perform daily quality inspections to ensure end-product meets standards.

Received and screened a high volume of internal and external communications, including email and mail.

Firefighter/Food-Drive Volunteer 01/2002 - 01/2010

Provided food and clothing for families in need.

Assisted with donations to find individuals and families temporary living.

Education

B.S: GWYNEDD-MERCY COLLEGE Criminal Justice 12/2006

Gwynedd, PA United States

Magna Cum Laude Academic Achievement Award

Cum GPA: 3.8

Advanced coursework in Business Administration

Coursework in Human Resource Management and Business Administration

High School Diploma: LA SALLE HIGH SCHOOL General Education 06/1999

Wyndmoor, PA United States

Graduated Second Honors

Varsity Soccer

Varsity Lacrosse

President of School Ski Club



Contact this candidate