Karen Acevedo

Email: abqngo@r.postjobfree.com

Address:

City: Thornton

State: CO

Zip: 80260

Country: USA

Phone: 720-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic customer service representative with 5 years experience Bilingual Multi-task oriented,Organized and Great Communicator

Educational Background:

High School Dipolma from North High School, Denver CO 1/2001 to 5/2009 (Spanish, Literature, Computers)

Job History / Details:

Career Overview

Enthusiastic customer service representative with 5 years experience

Bilingual

Multi-task oriented,Organized and Great Communicator

Core Strengths

Strong organizational skills

Energetic work attitude

Attention to detail

Fast learner

Bilingual (English-Spanish)

Strong communication skills

Creative problem solving

Multi-Task Management

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

August 2010 to February 2013

Mercedes Denver, CO

Cashier/Server

Created new processes and systems for increasing customer service satisfaction.

Expressed appreciation and invited customers to return to the store.

Assisted customers with store and product complaints.

Managed quality communication, customer support and product representation for each client.

August 2009 to September 2010

El Camaron Loco Denver, CO

Cashier/Server

Worked as a team member performing cashier duties, product assistance and cleaning

Expressed appreciation and invited customers to return to the store.

Assisted customers with store and product complaints.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Educational Background

2009 North High School Denver, CO

High School Diploma

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