Dan Lyons

Email: abqn2m@r.postjobfree.com

Address: ** ********* *****

City: Medford

State: NY

Zip: 11763

Country: USA

Phone: 516-***-****

Skill Level: Management

Salary Range: > $250,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

DAN LYONS, PMP

22 Blackpine Drive Mobile: 516-***-****

Medford, NY 11763 abqn2m@r.postjobfree.com Home: 631-***-****

IT PROJECT MANAGEMENT

Highly accomplished Information Technology Project Management Professional with a strong record of managing large scale projects and a career highlighted by proven success in increasing revenues, reducing costs, improving operational efficiencies, increasing customer satisfaction accomplished through new software development, migration of legacy systems to modern technologies, consolidation of systems, turnaround of underperforming applications and departments and the integration of company acquisitions. Outstanding project management, high performance team building, effective leadership and communication skills with a proven record of managing cross functional geographically dispersed teams that collaborate as a focused unit to achieve aggressive business goals and deliver high quality projects on time and within budget. A leader who leads by example, inspiring and motivating staff to the full extent of their potential, with the ability to influence at all levels of the organization through persuasion, listening and building trusting relationships. Energized by challenges, high-pressure deadlines and responds to change with confidence and flexibility. A tenacious problem-solver known for -Moving The Company Forward-. Areas of Expertise include:

* Project Management * Motivational Leadership * Change Management

* Applications Development * Cross Functional Matrix Management * Risk Management

* Quality Assurance * Effective Communication Skills * Client/Vendor Management

* High Performance Team Building * Relationship Building * Conflict Management

* Staff Mentoring & Development * Negotiation Skills * Analytic Problem Solving

PROFESSIONAL EXPERIENCE

SANDATA TECHNOLOGIES, Port Washington, New York 1997 - 2010

Nationwide provider of Information technology solutions for the Home Healthcare industry which includes telephony, scheduling, time and attendance, payroll, billing, compliance and clinical applications.

Director Project Management / Application Development / Software Quality Assurance 2007 - 2010

Provided leadership and direction managing projects including Application development, maintenance and upgrading of existing systems, Quality Assurance, vendor and outsourcing relationships. Fully accountable for Home Healthcare applications that generated an estimated $8.3 million in annual revenues that provided scheduling, payroll and billing functionality for over 900 Home Healthcare agencies. Major contributor to the rapid revenue growth of the company through project management of new software development, acquisition integration, turnaround situations saving existing customer base and conversions of new customers to existing applications. Managed a cross-functional team of 7 direct manager reports with a staff of 27 spread across 2 geographical locations in functional areas as Project Management, Application Development, Database Administration and Quality Assurance. Managed off shore outsourcing coordinating all development and Quality Assurance activities with outsourced project managers. Managed Quality Assurance testing for new development, upgrades and patches to existing applications, operating systems and hardware. Accountable for all phases of personnel management, hiring, staff development, evaluation, promotions and separations.

* Earned company $5+ million in annual revenue through the conversion of client server Home Healthcare application (nHome) to a Web based application (SAM) implemented in the states of Tennessee and Florida to over 750 Home Healthcare agencies whose annual Medicaid billing exceeded $34 million. Application developed in Microsoft.NET technologies. Managed cross-functional team of 14 internal staff and oversaw outsourced team of 19 located in India, vendor Diaspark. Drove the integrated IT plan across both internal and external teams, led daily conference calls and weekly status meetings to facilitate problem-solving, measure progress and maintain clear channels of communication. Deployed as SaaS (Software as a Service).

* Increased annual revenues in excess of $770,000 attracting new Home Healthcare agencies and retained existing agencies estimated annual revenue of $300,000 by turning around underperforming Home Healthcare application (nHome), inherited via acquisition of NDSI Healthcare, Inc. of Newport News Virginia. Created and led acquisition team to ensure successful integration of IT infrastructure, software and application staff of 6 developers. Scope of authority expanded to include Newport News Virginia office. Assembled and managed cross functional team to add new features, improve usability, functionality and significantly improved reliability of software. Application written in Visual Basic 8.0, SQL Server. Deployed as SaaS (Software as a Service).

* Increased revenue in excess of $1.1 million annually by converting 25 Home Healthcare agencies acquired by new sales and converting 21 agencies acquired through acquisition of competitor Dataline Inc. to Home Healthcare application (HC Plus). Created and led acquisition transition team to ensure successful integration of IT infrastructure, software and application staff of 3 developers. Assembled and directed cross-functional team of 9 staff including Project Managers, Application Developers, Oracle DBA and Quality Assurance analysts for implementation of conversions.

* Significantly improved processes of Help Desk services for customer support, project management, resource management, time and expense reporting, IT metrics reporting through the implementation of Tracker Suite, a Lotus Notes project management software tool which enhanced information sharing across functional departments through integrated Tracker modules. Selected by senior executive management to serve on committee with corporate directive to replace existing Help Desk product with a project management software tool to maximize office efficiencies. Researched software tools, made recommendation and worked with vendor to define requirements.

* Achieved annual savings of an estimated $600,000 by executing corporate directive for workforce reduction. Supported increased workload requirements without any delays to existing schedules and maintained highest quality of applications despite a 24% cutback in staff by reorganizing staff, implementing cross-training programs, improving operational efficiencies, documenting processes and procedures.

Senior Project Manager Application Development / Software Quality Assurance 2000 - 2006

Managed new Software development, enhancements and maintenance of existing systems, Quality Assurance for Home Healthcare applications that provided scheduling, payroll and billing functionality for over 140 Home Healthcare agencies. Fully accountable for scheduling and Fiscal systems that generated $1.8 Million in annual revenues. Provided leadership and managed cross-functional team of 24 staff consisting of Database Administrators, Application Developers and Quality Assurance analysts in a matrix organizational structure. In recognition of superior performance, strong management, team building and leadership abilities awarded added responsibilities for fiscal systems and Quality Assurance. Fiscal system generated $1.3 billion in gross payrolls and $1.6 billion in New York State Medicaid billing annually. Recruited, hired and trained staff, conducted annual employee reviews and awarded annual bonuses.

* Increased annual revenues at an estimated $540,000 by attracting new Home Healthcare agencies and retained existing agencies valued at $1.4 million annually through new software development of a windows Web-Based Home Healthcare application (HC Plus), responding to existing agencies demands for a more modern application replacing COBOL character based user interface with windows graphical user interface. Created project plan, recruited, hired and built high performance team, set up organizational structure for new software product. Managed cross-functional team of 15 staff in design, development, testing, training of agencies, implementation. Deployed as SaaS (Software as a Service).

* Achieved annual savings of more than $100,000 by expanding personal responsibility to include role of Manager of Software Quality Assurance in addition to role of Manager of Application Development. Performed volume of work equivalent to 2 full time employees. As Manager of Quality Assurance, managed 8 Quality Assurance analysts, scheduled all Quality Assurance activities, ensured all Quality processes and procedures were followed. Coordinated and monitored all efforts in the development and execution of test plans, unit, system, regression and performance testing for new development, upgrades and patches to existing applications, operating systems and hardware.

* Restructured and turned around under-performing Quality Assurance department into strong successful unit significantly improving IT performance and reliability and substantially reduced the amount of production trouble tickets. Recruited, hired, restructured and trained existing staff to support growing demands on Quality Assurance department. Managed 8 Quality Assurance analysts, directed the development and implementation of Quality Assurance processes, procedures and development of formal software test plans. Delivered significant cultural change, creating new corporate mindset to embrace Quality Assurance as integral part of project lifecycle.

* Significantly improved company morale, energized and motivated employees through the introduction of Annual Employee Bonus program. Selected by President to lead corporate team comprised of senior management to define and implement Employee Bonus policies and procedures.

Project Manager Application Development 1997 - 2000

Assembled and managed cross-functional project teams consisting of Application Developers, Database Administrators and Quality Assurance analysts in a matrix organizational structure. Hired staff, directed outside vendors, worked with customers translating user and system requirements into functional specifications. Created project plans and managed multiple projects concurrently.

* Increased revenue by an estimated $900,000 through the development and implementation of Nassau County Department of Social Services Child Care Attendance Recording and Payment system. Worked directly with county to gather requirements and design system. Created all specifications, project plan, managed budget and directed training of county staff on application. Recruited and managed team of 1 Database Administrator, 2 Application developers, 1 QA Analyst and 1 Documentation specialist. Deployed as Client / Server application.

* Managed migration of COBOL payroll and billing system replacing obsolete technology moving from end-of-life Data General Environment to a HP UNIX environment. System produced $1.1 billion in gross payrolls and $1.3 billion in New York State Medicaid billing annually for 80 Home Healthcare agencies. Revenue generated from the payroll and billing systems exceeded $1.4 million annually. Created and maintained project plan, managed vendor Egan Systems who converted over 300 programs from Data General AOS/VS COBOL to VX COBOL, collaborated with Vendor Transoft to convert data files from DG Infos to Transoft UFOS data management system. Managed staff of 3 developers for data conversions, creation of UNIX production job scripts, managed Quality Assurance staff of 6 for unit and system testing.

* Ensured Year 2000 compliance of COBOL payroll and billing systems which produced $1.1 billion in gross payrolls and $1.3 billion in New York State Medicaid billing annually for 80 Home Healthcare agencies. Revenue generated from the payroll and billing systems exceeded $1.4 million annually. Created and maintained project plan, managed vendor Egan systems that modified over 300 COBOL programs and executed all file expansions. Managed internal Quality Assurance staff of 6 for unit and system testing.

LOCKHEED MARTIN, Great Neck, New York 1978 - 1997

Global security company principally engaged in research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services, the majority of business being with the U.S. Department of Defense and U.S. federal government agencies.

Project Manager/Systems Programmer Analyst 1978 - 1997

Achieved savings in excess of $1.4 million through migration of mainframe payroll system to client server platform, automation of manual corporate travel expense system to client server application and the consolidation of corporate payroll systems. Assembled and managed cross functional project teams consisting of 8 staff. Fully accountable for Software Development, Quality Assurance and ensuring projects are completed on time and within budget. Managed multiple projects concurrently. Collaborated with stakeholders to define requirements for all projects. Provided primary programming, Quality Assurance testing, customer support and production support for weekly payroll system that produced 8,000 checks, employee direct deposits to banks, all monthly, quarterly and annual tax reporting.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Business Administration, Administrative Computer Systems, Hofstra University, New York

Medical Billing Specialist, Diploma Program, Hunter Business School, Medford, New York

Project Management Professional Certification

American Medical Certification Association Billing Coding Specialist Certification

Professional continuing education includes course work in Project Management, Management & Leadership, Effectively Communicating in team

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