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Customer Service Manager

Location:
Tampa, FL
Posted:
February 27, 2013

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Resume:

Robert Intini

Email: abqlh1@r.postjobfree.com

Address: **** ******* *****

City: Tampa

State: FL

Zip: 33619

Country: USA

Phone: 727-***-****

Skill Level: Management

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ROBERT T. INTINI

3225 Russett Place 813-***-**** 727-***-****

Land O Lakes, Florida 34639 abqlh1@r.postjobfree.com

PROFILE: Highly motivated Production/Operations professional with expertise in developing a

quality-driven production environment. Strong scheduling skills and extensive experience

working with employees, individually, or in large groups. These skills include training,

developing and motivating personnel, through goal-setting, and the use of bench-marking

and continual process improvement.

EXPERIENCE:

Jan/2005 Present TIME CUSTOMER SERVICE, Tampa, Florida

Premium/Warehouse Department Supervisor

Staff development

Manage to budget and achieve goals

Quality Awareness / Training

Develop Associates Work Schedule

Oct/2002 Jan/2005 PRESTIGE SPA COVERS, Clearwater, Florida

General Manager

Staff development

Quality Awareness / Training

Production Scheduling

Customer Relations

Vendor Relations / Negotiations

Inventory / Purchasing

Dec/1993 Aug/ 2002 GSP MARKETING TECHNOLOGIES, Clearwater, Florida

Production Manager of Print, Digital, and Production Control Departments

for Nations largest Point of Purchase printing company for the convenience store industry.

Managed 90 employees over a three shift 24/7 production work schedule.

Responsible for leading production teams to deliver quality, on-time products.

Created and implemented, Standard Operating Procedures.

Hired, trained, and developed new employees.

Developed Production Schedule that maximized capacity, and increased efficiency.

Developed Quality Control teams that reduced remake occurrences.

EDUCATION: Suffolk County Community College, Selden, New York

Business Administration, General Studies

Dale Carnegie Graduate



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