Manager Customer Service
Resume:
ABOUT STEVE /
Objective: Strive to help players of all
skill levels achieve their potential and get more enjoyment from the
game. To become a valuable part of a facility that will complement my
career as a PGA Professional and allow me to use my expertise to enhance
the current operation of the facility.
Strengths: A strong work ethic,
enthusiastic attitude, extreme dedication, and excellent communication
skills. The understanding of the business from the bottom up and knowing
that achieving the finest customer service is always the number one
priority.
Professional Class A Member of PGA of America, since August 1996
Standing: Playing Privileges within the Middle Atlantic PGA
Background Highlights:
Completion Players Ability Test
April 92
Completion PGA Business School I
October 92
Completion PGA Business School II
November 95
PGA Membership Interview
July 96
Experience:
November 10 to Present
Woody's Golf Range, Herndon, Virginia
Director of Instruction, Steve WenPetren Golf Academy
April 04
to November '10 Sterling Golf Club, Sterling Virginia
General Manager/Head Golf Professional
Sterling Golf Club is a
forty-year-old Private Country Club complete with an 18-hole golf
course, driving range, tennis courts, full restaurant and two Olympic
size swimming pools.
March 03 to April
04 Golden Goal Sports, Chantilly, Virginia
Consultant
Golden Goal Sports is a start up business that aims to bring three
indoor soccer facilities to Northern Virginia.
November 99 to
March 03 IronWood Sports Park, Springfield, Virginia
General Manager/Director of Instruction
IronWood was a sports complex complete with Golf Academy that opened
November 1999.
February 96 to
November 99 Marlborough Country Club, Upper Marlboro, Maryland
Head Golf Professional/Interim General Manager
Marlborough CC was a semi-private course with 410 members
with approximately 37,000 rounds played annually. I served as the
Interim General Manager on two different occasions.
June 94 to
December 97 Chesapeake Bay Amateur Tour, Columbia, Maryland
Sole Proprietor
I developed this business in 1994 and sold it in 1997. Twenty golf
tournaments a year were played with over 300 participants annually.
April 95 to
February 96 Nighthawk Golf Center, Gambrills, Maryland
Teaching Professional
March 93 to March
95 University of Maryland Golf Course, College Park, Maryland
First Assistant/Assistant Golf Coach
August 91 to
October 92 Harbourtowne CC & Resort, St. Michaels, Maryland
Assistant Golf Professional
Harbourtowne is an 18-hole upscale resort and private country club with
approximately 250 members.
June 85 to US Air Force,
December 89 Law Enforcement Specialist
Honorable Discharge 1989
321st Security Squadron
Grand Forks AFB, North Dakota
Elite Honor Guard Squadron
Grand Forks AFB, North Dakota
485th Security Squadron
Florence AB, Belgium
Color Guard
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