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Medical Customer Service

Location:
Irving, TX
Posted:
February 12, 2013

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Resume:

Janice Pardue

Email: abqkyp@r.postjobfree.com

Address:

City: Irving

State: TX

Zip: 75063

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer-focused Medical Office Receptionist with a solid understanding of the dynamics of the medical industry.Energetic and reliable. Knowledge of medical terminology and computerized process and data entry procedures with 11/2 years of client interface experience.

Educational Background:

High School Dipolma from Bloom Trail High School, Chicago IL 1/2001 to 8/1989 (Basic)

Job History / Details:

Career Overview

Customer-focused Medical Office Receptionist with a solid understanding of the dynamics of the medical industry.Energetic and reliable. Knowledge of medical terminology and computerized process and data entry procedures with 11/2 years of client interface experience.

Core Strengths

Strong organizational skills

Courteous demeanor

Active listening skills

Microsoft Office proficiency

Order processing

Critical thinker

Microsoft Office proficiency

Flexible

Proper phone etiquette

Staff leadership and development

Front desk training

Organized

Customer-oriented

Accomplishments

Promoted to Manager after 3 days of employment. Finished assigned projects with a 100 percentage on-time completion rate.

Reported and documented unsafe conditions, equipment and inventory

Reduced shipping operating expenses by 100 percentage while maintaining shipping volume and accuracy.

Demonstrated strong communication skills through Insurance verification, following up with physicians on patients' information and requesting medical records.

Work Experience

August 2009 to October 2009

Patients' Choice Farmers Branch, 75234

Medical Office Assistant

Displayed courtesy and strong interpersonal skills with all customer interactions.

Provided base level support to company personnel.

Assisted in following up with patients and confirming appointments.

Requested medical records from doctor office and LOPs from Law offices. Maintained sanitary conditions of office.

December 2009 to July 2010

Kingsway Medical Carrollton, Texas

Manager

Responding to various inquiries and concerns. Set up deliveries of patients supplies of continent and incontinents. Follow up with physician on patients medical insurance and requesting medical records. Data entry, power point, Words, Excel. Provided a great deal of customer service and maintained sanitary conditions of office.



Contact this candidate