Professional

Development I Project

Contributions

Timothy

McFarlane Smith

***** ********* ******* **** - *****, Virginia 22015

Home: 703-***-**** • Cell: 703-***-**** • Email: abqk9g@r.postjobfree.com

Professional Summary:

Over 20 years of experience in customer service, people and process management

and event coordination including community relations, revenue responsibility

and office administration.

Professional Experience:

WIN-WIN Strategies Foundation, McLean, VA 01/02 –02/05

Technology in Education Company

Director of Research and Community of Practice Development

Provide support and direction for the building of Communities of Practice (CoPs)

in the K-12 education profession. Responsible for locating and securing sites

such as hotels, conference centers and educational buildings to provide “face-to-face” teacher

networking opportunities. Consult with software developers in building a

virtual environment for CoP participants to share documents, online discussions,

videos, and best practices. Grant review and approval for grants submitted

by participants of the CoP. Coordination of technology conference attendance

by CoP participants and staff. Research and develop relationships with targeted

schools for CoP participation.

Service Corporation International 04/91 – 01/02

Funeral, Cremation and Cemetery Services Company

Funeral Home Manager 10/01 – 01/02

Gawler’s and Sons Funeral Home, Inc. Washington, DC

Managed all daily operations. Trained 40 staff members in proper customer

service procedures, funeral service policies, and OSHA guidelines. Ensured

compliance with all corporate, state, and federal guidelines. Maintained employee

relations, recruitment and hiring. Administered pay increases and controlled

annual budget. Increased revenue through sales of funeral services. Trained

staff members in appropriate methods of planning funeral services. Prepared

annual budget for and exercised direct control of over $5 million annually

in expenses and revenue subject to budgetary corporate guidelines. Reviewed

and approved payroll. Purchased of all supplies and equipment for location

operation. Built community and business relationships through networking and

membership groups.

Area Manager 01/00 – 10/01

Service Corporation International (SCI) of Virginia Inc, Falls Church, VA

Oversaw five managers at four funeral establishments. Ensured consistent corporate

image and provided efficient and timely service in all locations. Maintained

employee relations, employee recruitment and hiring. Prepared annual budget

for four locations and exercised direct control of over $9 million annually

in expenses and revenue subject to corporate budgetary guidelines. Managed

purchasing of all supplies and equipment for each operation. Built community

and business relationships through networking and membership groups.

Page Two

Funeral Home Manager 12/98 – 12/99

National Funeral Home, Falls Church, VA

Complied with all corporate, state, and federal guidelines. Oversaw central

preparation operations and cremation facility for Alexandria sub-cluster. Ensured

consistent corporate image and provided efficient and timely service in all

locations. Prepared annual budget and exercised direct control of over $2 million

annually in expenses and revenue subject to corporate budgetary guidelines.

Managed purchasing of all supplies and equipment for each operation. Built

community and business relationships. Counseled with family members to complete

funeral arrangements.

Preparation Room Manager, Funeral Director 04/91 – 11/98

Demaine Funeral Homes, Alexandria, VA

Oversaw all embalming preparations for staff of thirty.

Metropolitan Funeral Services, Alexandria, VA 08/86 – 03/91

Funeral, Cremation and Cemetery Services Company

Funeral Director

Oversaw preparation of deceased with regard to embalming, restorative work,

cosmetics application and dressing and arranging of body; gathered personal

information and completed required documents; oversaw the removal of remains

from the place of death; help conduct funeral services; provide for the needs

of the survivors during the period of and immediately after the funeral;

work with survivors with regard to paperwork to obtain formal certificate

of death from state authorities; consult with survivors regarding dealing

with the Social Security Administration; completed all required reports and

documents for state compliance.

Education and Skills:

George Mason University; Information Technology Education Masters Program 2002-

Present

Cincinnati School of Mortuary Science; Mortuary Science 1987 - 1988

Ferrum College, BSW, Social Work 1979 – 1984

Civic Organizations:

CLCP Advisory Board 2002-Present

Fairview Elementary School PTA, Vice President 2004-Present

School Age Child Care Parent Advisory Group, President 2002-2004

St. Mary’s Pastoral Counsel 1996-2003

Kiwanis Club, President 1994-1995

Carlisle Park Home Owners Association, President 1992-1994

Professional References:

Mr. Scott Sanderford

Manager, Montlawn Funeral Home

2911 S. Wilmington Street

Raleigh, North Carolina 27603

Telephone: 919-***-****

Mr. Sami Kalifa

Owner, Flower Den

6960 Bradlick Shopping Center

Annandale, Virginia 22003

Telephone: 703-***-****

Mr. Robert C. Kelly

CEO, AYL Companies

6524 Orland St

Falls Church, Virginia 22043

Telephone: 703-***-****

Tom Schmid

Pastor, Falls Church Presbyterian

225 East Broad Street

Falls Church, Virginia 22046

Telephone: 703-***-****

Character References:

Mr. Mark R. Salesses

Executive Vice President

AGS Exposition Services

6487 Lake Meadow Drive

Burke, VA 22015

Telephone: 703-***-****

Email: abqk9g@r.postjobfree.com

Father Don Greenhalgh

Pastor, St Mary’s of Sorrows

5222 Sideburn Road

Fairfax, Virginia 22032

Telephone: 703-***-****

"Ultimately

all you will have left at the end of the day are your name and reputation.

Invest in them wisely and you and others will simultaneously reap the

rewards."

Leonard A. Schlesinger

Contact: abqk9g@r.postjobfree.com

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