MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
With over 11 years experience, my focus during this period has been to assist Florida
government/public sector organizations with strategic planning, business operations analysis, and
information technology support. Over the past few years I have led software development and
management consulting projects for several Florida public/private sector clients including the
Department of Environmental Protection, Department of Economic Opportunity, Department of Children
and Families, Department of Financial Services, Department of Health, Workforce Florida, Inc. and St.
Marks Powder Company. As project manager on these engagements responsibilities include planning
project execution and developing supporting documentation/reports that include project schedules,
communication plans, risk plans, change management and financials. I have successfully managed
teams of business analysts, developers, and technical architects; while ensuring each team member
focuses on the appropriate activity to reach a successful project outcome.
Employer History
2012 Present McGladrey, LLP
2009 Present Florida State University, College of Communication & Information
2009 2012 Information Systems of Florida, Project Manager
2007 2008 North Highland Corp.
2003 2008 Aldrich Landscape and Design, LLC
2003 2004 KPMG, Inc.
1999 2003 Public Consulting Group, Inc.
Expertise
Procurement management Project management Business development and strategic planning
IT assessment and recommendations development Software integration and vendor management
Risk management Business process analysis and process innovation System performance analysis
Education
PMP, 2008, Project Management Institute
M.B.A., Business; 2008, Cum Laude, Florida State University
Certificate in Project Management, Communication, Florida State University
B.A., Communication, Minor: Criminology; 1999, Magna Cum Laude, Florida State University
B.S., Finance; 1994, University of Central Florida
A.A., Business Administration; 1992, Indian River State College
Proficient in Microsoft Office Suite 2007/2010 (Word, Excel, Access, PowerPoint, Outlook, Project,
Publisher, Visio). Other technical experience includes: website design and management, educational
BlackBoard site development, networking and peripheral installation.
Matthew T. Aldrich Updated November 2012 Page 1
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
ASSIGNMENT HISTORY
September 2012 Present
McGladrey, LLP Manager
Primarily focused on developing client relationships and assisting public sector agencies integrate their
business operations activities effectively, align existing infrastructure to new business requirements,
and implement effective and efficient business processes, systems, and controls. In his current role,
Matt provides oversight and management of complex information technology solution implementation,
assists engagement teams in strategic and operational matters, and is responsible for ensuring that
project outcomes exceed client expectation and adhere to professional standards.
February 2009 September 2012
Information Systems of Florida, Inc. Project Manager
ISF Corporate Development
CMMI Level 3
Served as project manager responsible for validating and documenting ISF internal
organizational processes according to the CMMI (Capability Maturity Model
Integration) framework in efforts to obtain CMMI Level 3 classification. With an aim at improving ISF s
software development / consulting services, CMMI compliance or how well a company follows common
and repeatable processes leads to reduced rework, predictable engineering and milestones,
measurable improvements of products and services and greater customer satisfaction.
Process Innovation
Co-developed an ISF process simplification methodology for improving organizational performance and
productivity. Process Innovation is a reliable, cost-effective, and easy-to-use solution that focuses on
areas in need of improvement and promotes a team approach to developing a sound resolution and
implementation plan.
Department of Economic Opportunity
Unemployment Compensation & Workforce Services IT Manager Process Guide
Served as project manager in the development of an IT Managers Process Guide that
documents management processes and provide a manager how to guide for Unemployment
Compensation and Workforce Services IT application managers. Specific activities included
conducting JAD sessions to identify/validate key management processes, researching and analyzing
best practices for those components, and developing a document that provides both a quick reference
to and detail of each process.
Workforce Florida, Inc.
Reporting Functionality Assessment and Planning
Served as project manager responsible for conducting a comprehensive assessment of
system reporting for the Regional Workforce Boards through the Employ Florida
Marketplace and One Stop Service Tracking systems. Assessed and documented the current state of
reporting, performed a gap analysis, developed reporting solution options and an implementation plan.
Matthew T. Aldrich Updated November 2012 Page 2
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
Agency for Workforce Innovation
One Stop Service Tracking System (OSST) Modernization Roadmap
Served as project manager to conduct an assessment for the Office of Workforce Services
and develop a comprehensive long-term modernization roadmap for OSST system in order to reduce
maintenance costs and to ensure OSST meets future program needs. The roadmap identified the
current strengths/weaknesses of the system and provided the functional and technical
recommendations and proposed enhancements to bring OSST up to current technology standards and
capabilities.
Office of Early Learning SharePoint Upgrade
Provided project management and direction in assisting the Office of Early Learning (OEL) design and
implementation an upgrade to the OEL SharePoint application, including the assessment of the current
SharePoint users, usage and technical architecture. Specific activities included a review of the current
documentation and identification of all users including: Office of Early Learning units, Coalitions, and
Information Technology Operations, in developing the technical requirements in support of application
development and configuration.
Procurement Development
Served as project manager responsible for developing procurement and vendor selection documents
for the establishment of an IV&V Project Office for the Agency s Unemployment Compensation
modernization project, and for the solicitation of Project Management Office (PMO) Services to monitor
the Early Learning Information System (ELIS) design, development, and implementation project.
Florida Board of Nursing / Intervention Project for Nurses
Application Analysis
Served as a business analyst responsible for providing an application analysis of
PM2000, the current technology application that provides vital support to the successful operation of
the Intervention Project for Nurses (IPN). PM2000 is a Microsoft Access 2003 application with a
Windows interface via a terminal server provider. Explored possible changes to the application s
technical framework and enhancements to the application in order to improve functionality for capturing
and managing program activities and participant information for approximately 8,500 total participant
cases.
Department of Environmental Protection
Environmental Restoration Integrated Cleanup (ERIC) System Design
Served as project manager responsible for validating, analyzing, and documenting as-is
processes and developing to-be processes in support of consolidating and modernizing
the input, management and reporting of waste cleanup date for Division of Waste Management. The
engagement team included members of management/staff from the Bureau of Petroleum Storage
Systems, the Bureau of Solid and Hazardous Waste, and the Bureau of Waste Cleanup and the
underlying goal was to improve IT support all program areas by designing consistent program reporting
and accountability while maintaining flexibility for achieving cleanup in the most effective manner. Work
products resulting from this engagement included business process maps, functional/non-functional
requirements, high level system design, and proposed solution options.
Transition Plan Management System, Division of Parks and Recreation
Provided quality assurance oversight for the Transition Plan Management System (TPMS) project
during the system and unit testing phase. The project s purpose is to enhance and modernize the
existing Access for All ADA MS Access database and ASP web interface to Oracle and Java
respectfully. The goals are to create a new Oracle 10g database that meets the DEP Office of
Technology and Information Services database standards, to add enhanced data management
capability, to enhance the application's ability to track and report, and develop a new Java interface.
Matthew T. Aldrich Updated November 2012 Page 3
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
Florida Department of Financial Services / Division of Worker s Compensation
Centralized Penalty System Technology Support
Assisted the Division s Bureau of Monitoring and Audit with analyzing, designing,
programming, testing, training, and implementing enhancement and maintenance
releases for the interactive web-based Centralized Performance System s (CPS), and assisting in
ensuring the application s integrity and stability. CPS provides insurers and claims handling entities the
ability to monitor their performance in processing worker s compensation related medical and wage
payments in real-time.
St. Marks Powder (A Division of General Dynamics)
Time Card System Application Development
Provided project management and direction in developing a Time Card System (TCS)
application to collect time and attendance for all employees and thereby replacing the existing paper
driven process. TCS was designed and developed to emulate the current paper-based process with
additional functionality and data entry validations. The application records employee time, calculates
gross pay based on company and union guidelines, exports pay data, and generates management and
accounting reports.
Product Design Non-Conformance Application Development
Served as project manager for the design and development of an electronic module to track and
manage product design non-conformance in order to ensure the resulting product is of the highest
quality requirements. This module is designed to interface with the existing integrated product database
(IPD) to identify and resolve issues resulting in rejected coatings (batches).
Process Order Creation and Defining Tag Values in Honeywell System Application Development
Served as project manager for the design and development of additional functionality to the Integrated
Product Database (IPD) in order to house data specific to the recipes, designs, ballistics targets, and in-
process analytical results with respect to the manufacturing of propellants for use in various gun
systems. Functionality included modifying the existing Integrated Product Database to replace SMP s
coating process order process by developing a means of creating a relationship between Integrated
Product Database design parameters and the process control systems parameters for the purpose of
passing values from the Integrated Product Database to the process control system (Honeywell
System).
Florida Department of Health
Hospital Preparedness Program Process Analysis & Requirements Gathering
Served as project manager/business analyst responsible for analyzing FDOH s
Hospital Preparedness Program business process and documenting functional requirements in
preparation for the implementation of a COTS application that will assist the Bureau of Preparedness
and Response manage the Hospital Preparedness Program. The new application will support the day-
to-day operations of managing Healthcare Service Provider throughout the State comply with Federal
preparedness requirements in the event of a disaster or health emergency. Specific activities included
analyzing the current process and identifying functional requirements of the application that supports of
FDOH s vision of hospital emergency preparedness.
PHHR High Level Design Development & Vendor Selection
Served as project manager responsible for developing Public Health and Healthcare Responder
Management System (PHHR) high level design document that included developing process flow
diagrams, documenting functional/non-functional requirements and hardware/software requirements of
the system, and identifying the system data elements and interfaces related to the business of
Matthew T. Aldrich Updated November 2012 Page 4
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
managing emergency responders and sending alerts. Other activities included managing the vetting
process and selection of vendors with products/services capable of providing the technical functionality
based on the established requirements and the FDOH PHHR vision.
PHHR Market Analysis
Served as project manager responsible for conducting a market analysis focused on the development
and implementation of a Public Health and Healthcare Responder Management System (PHHR). The
new PHHR will serve as Florida s single overall health alert network, credentialing, and responder
management system. Specifically activities included identifying technology vendors capable of
providing service modules supportive of FDOH s vision for the PHHR system as well as developing
potential cost ranges, timeline, and implementation challenges with the PHHR concept.
Merlin System Performance Analysis
Served as business analyst responsible for evaluating and documenting system enhancement
performance for the Bureau of Epidemiology to determine the Return on Investment (ROI). Specifically
activities included analyzing the Merlin system s current capacity and proposed enhancements,
documenting hard and soft benefits related to the enhancements, and quantifying any improvements
subsequent to the release of a new software version. The results of this work effort was awarded a
2012 Davis Productivity Award for Improving Notifiable Disease/Condition Surveillance through
Automated Case Creation and Notification and ultimately contributing to cost savings, cost avoidances,
and increased revenue for state government.
Child Protection Team Information System .NET Conversion and Support
Served as project manager to upgrade the Child Protection Team s, current information system, the
Child Protection Team Information System (CPTIS) used to compile client information, provide history
of referrals and services and generate management reports for program performance measures and
quality assurance review of child abuse investigation cases. Activities included; reviewing the current
CPTIS application and process flow in order to create a conceptual design and build system
requirements, supporting the application developers convert the current CPTIS from classic ASP to
.NET 3.5 within agreed upon timelines, testing application, and providing project management support
through participating in JAD sessions and developing conceptual design documentation, use cases,
requirements, test scripts, and client management reports.
December 2007 July 2008
The North Highland Company Business Process Consultant
Florida Department of Corrections
Offender Based Information System Replacement
Served as a business analyst responsible for observing, documenting and analyzing the
business processes involved in the day-to-day operations that are supported by The
Florida Department of Corrections Offender-Based Information System (OBIS). Also responsible for
gathering and documenting the functional and technical requirements that must be satisfied in order to
ultimately reengineer or replace the current OBIS system. The resulting accepted deliverables from this
project will provide the basis for future procurement and/or development efforts by the Department.
Conducted an in-depth business process analysis specific to Community Corrections. Developed an in-
depth system requirements matrix in preparation for the system design phase. Developed a feasibility
study to facilitate the procurement process for developing a replacement data management system.
Matthew T. Aldrich Updated November 2012 Page 5
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
July 2003 October 2004
KPMG, LLP Senior Consultant
Florida Department of Transportation / Florida Turnpike Enterprise
Turnpike Concessions Services Contract Audit
Served as a consultant to Florida Department of Transportation in partnership with the
Turnpike Enterprise to improve the timeliness and cost-effectiveness of service delivery.
Conducted a business process analysis of the concession services vendor contract. Developed quality
of service improvements and recommended implementation of operational controls in order to increase
revenues, expand the turnpike system s capital program capability, and improve the quality of service to
Turnpike patrons. Supported the expansion of business development and marketing activities to
generate additional non-toll revenues. Supported the re-engineering of the concessions inspection
process. Directed an in-depth compliance review/analysis of the current concession contract. Identified
potential development partners within the state. Additional activities included the production of ITN s in
order to solicit Turnpike service contractors, and managed the development and automation of the
monthly client invoicing and client performance reports.
March 1999 July 2003
Public Consulting Group, Inc. Consultant
Florida Department of Children and Families
Third Party Liability Recovery Operation of Public Assistance Overpayments
Served as a consultant the Department s Economic Self-Sufficiency Office to
manage and perform the operations of recovering state public assistance funds that were overpaid to
benefits recipients. Operational responsibilities included managing a team of 10 operations staff,
coordinating various accounting and collections deliverables, generating payor account summaries and
collection statements, developing and implementing necessary information technology tools,
developing a project operation manual, training and supervising project staff, analyzing statistical
project performance data, and generating monthly disbursement reports. Additional project manager
functions included; participating in monthly client management meetings, generating monthly status
reports and presentations, designing and implementing operational improvements, managing project
time and expenses, and designing a third party liability estate recovery pilot for public assistance
overpayment recovery. Efforts resulted in the recovery of $6+ million in public assistance
overpayments over a three year period.
Arizona Health Care Cost Containment System
Third Party Liability Recovery Operation of Medicaid Funds
Served as a consultant to manage and perform Third Party Liability recovery of Medicaid
funds paid out to eligible recipients for birth related services who have placed a child up for
adoption in Arizona. Management duties and activities include overseeing the verification of Medicaid
eligibility, requesting provider claims, billing commercial insurance carriers or other available third
parties, mailing correspondence to appropriate parties and tracking case development. Additional
management responsibilities include developing a project operations manual, training project staff,
analyzing statistical project performance data, generating monthly disbursement reports and
participating in monthly client management meetings.
Matthew T. Aldrich Updated November 2012 Page 6
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
Broward County School District
Individualized Education Plan Project Operations Setup
Responsible for managing the internal transition of all data collections and
processing functions associated with the project. Supervisory responsibilities include coordinating data
migration and analysis, as well as updating client databases and generating client deliverable status
reports.
Ohio Department of Job and Family Services
Program Integrity and Compliance Management
Responsible for ensuring program integrity and monitoring compliance of internal
policies regarding the accurate verification of member data obtained from commercial
carriers throughout the nation. Other responsibilities included developing a project operation manual,
training project staff, and analyzing statistical project performance data.
ADJUNCT PROFESSOR EXPERIENCE
January 2009 Present
Florida State University
Adjunct Professor
College of Communication and Information
Project Management Center (PMC)
http://www.comm.cci.fsu.edu/Faculty-Staff
Provide instruction to graduate students on the fundamental processes and key
knowledge areas of project management. COM 5450 is one of the required courses
toward obtaining a Certificate in Project Management and is certified by the Project Management
Institute. Responsible for developing the online version of the course through BlackBoard technology
application and marketing the course via PMC website and Facebook page.
SMALL BUSINESS EXPERIENCE
March 2003 May 2008
Aldrich Landscape & Design, LLC President
As owner and operator of a small landscaping firm, I embraced the opportunity to
experience and manage various business activities pertaining to the development
and promotion of services ranging from drafting landscape designs to managing
complete installations. As a Certified Horticulture Professional with the Florida
Nursery Growers and Landscape Association, I managed small and medium size residential and
commercial landscape projects.
The list below details other responsibilities and management activities.
Limited liability company setup Project/Client management
Client management Time and budget management
Business development Proposal and contract development
Networking and marketing Asset management
Website development Accounting functions
Matthew T. Aldrich Updated November 2012 Page 7
MATTHEW T. ALDRICH, MBA, PMP
abqk0y@r.postjobfree.com
HONORS AND MEMBERSHIPS
Certified Project Management Professional
Member of Tallahassee Chapter of Project Management Institute
Member of the National Project Management Institute
Certified Horticulture Professional, FNGLA
Certified Florida Guardian Ad Litem
Received Davis Productivity Award at the Florida Department of Health
Member of Golden Key National Honor Society
REFERENCES
Available Upon Request
Matthew T. Aldrich Updated November 2012 Page 8