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Customer Service Computer Science

Location:
Seattle, WA
Posted:
February 15, 2013

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Resume:

Vikas Bhardwaj

*** **** ** ***#*** Phone: 646-***-****, 414-***-****

Seattle, WA 98121 Email: abqjr4@r.postjobfree.com

Education

Columbia University New York, NY

M.S. - Computer Science GPA: 3.85/4.0 Graduated: Dec 2010

University of Wisconsin Milwaukee Milwaukee, WI

B.S. - Computer Science GPA: 3.97/4.0 Graduated: May 2009

SRM University Chennai, India

B.Tech. - Computer Science and Engineering GPA: 9.3/10.0 Transferred to UWM in Jan 2008

Areas of Interest

Machine Learning, Data Mining, Computational Linguistics, Image Processing, Web Development

Experience

Amazon.com Seattle, WA

Research Scientist II Customer Service Apps Dec 2012 - Present

Responsible for developing predictive models and processes to enhance customer experience.

Thomson Reuters New York, NY

Research Software Engineer News Technology Jan 2011 Dec 2012

Software Engineering Intern (Research) News Technology May 2010 Dec 2010

Part of an analytics and product team working on information extraction, resolution, recommender systems

and inference engines. Our products span various domains and geographies.

Responsible for designing and implementing data driven algorithms for real time information extraction in

the financial domain and identifying relationships between various entities and events in news.

United States Patent Application TRGR(CT&O)_008_US1 - 13/097,619

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Center for Computational Learning Systems - Columbia University New York, NY

Graduate Research Assistant with Dr. Rebecca Passonneau Sep 2009 May 2010

Part of a team working on the Manually Annotated Sub-Corpus (MASC) project of the American National

Corpus. Responsibilities include doing feature extraction from sentences and writing data mining algorithms

to investigate reasons for word-sense variation among multiple annotators.

Developed a statistical annotation agreement analysis toolset called Anveshan . (Programming Languages:

Perl, Python and MATLAB)

College of Engineering and Applied Sciences - UW-Milwaukee Milwaukee, WI

Undergraduate Research Assistant with Dr. Joseph Bockhorst August 2008 - May 2009

Developed a Multi-Class classifier for classification of Medical Images extracted from ARRS Goldminer.

Developed a feature extraction module for user modeling tasks in presence of concept drift from Netflix

usage data. (Programming Language: MATLAB)

Applied Research Council Chennai, TN - India

Research Associate June 2007 - Dec 2007

Designed a system for Beat-Count extraction from a given piece of music, and perform music classification

based on Beat-Count. (Programming Language: MATLAB)

2

Projects and Publications

Passonneau, Rebecca J.; Bhardwaj, Vikas; Salleb-Aouissi, Ansaf; Ide, Nancy, Multiplicity and Word Sense: A

Case for a Probabilistic Representation of Word Sense based on Annotation Results, To Appear in the

Language Resources and Evaluation Journal, Volume 46.

Malik, Hassan; Bhardwaj, Vikas, Automatic Training Data Cleaning for Text Classification, To Appear in

the Proceedings of 2011 Workshop on Domain Driven Data Mining (ICDM 2011), Vancouver, Canada

Malik, Hassan; Bhardwaj, Vikas; Fiorletta, Huascar, "Accurate Information Extraction for Quantitative

Financial Events", To Appear In Proceedings of the 20th ACM Conference on Information and Knowledge

Management (CIKM 2011), Glasgow, UK.

Bhardwaj, Vikas; Passonneau, Rebecca; Salleb-Aouissi, Ansaf; Ide, Nancy. 2010. Anveshan: A framework

for analysis of multiple annotators' labeling behavior . In Proceedings of the Fourth Linguistic Annotation

Workshop (LAW IV '10). Association for Computational Linguistics, Stroudsburg, PA, USA, 47-55.

Passonneau, Rebecca J.; Salleb-Aouissi, Ansaf; Bhardwaj, Vikas; Ide, Nancy. 2010. Word Sense Annotation

of Polysemous Words by Multiple Annotators . In Proceedings of the Seventh International Conference on

Language Resources and Evaluation (LREC). May 19-21, 2010. Valleta, Malta.

Bhardwaj, Vikas; Devarajan, Ramaswamy. 2010 Probabilistic User Modeling in the Presence of Drifting

Concepts, Advances in Knowledge Discovery and Data Mining, LNAI 6118, pp. 328 339, Springer-Verlag Berlin

Heidelberg 2010

Bockhorst Joseph; Bhardwaj, Vikas. 2009 Learning User Movement Models for Passive Conservation of

Residential Energy, In Proceedings of the Seventh International workshop on Ubiquitous User Modeling (UbiqUM-

2009)

Bhardwaj, Vikas; Barber, Chris; Kahn, Charles. 2009 Automatic Prediction of Medical Image Modality, In

Proceedings of the 23rd National Conference on Undergraduate Research 2009, La-Crosse, Wisconsin

Bhardwaj, Vikas Image Segmentation algorithms for Texture based Feature Extraction from Medical

Images, Presented at Algorithm Analysis Seminar - UW-Milwaukee, 2008

Bhardwaj, Vikas, Literature Survey on Support Vector Machines for Binary Class Classification Problem,

as Data Mining course project - UW-Milwaukee, 2008

Skills

Languages: Proficient: (Java, MATLAB, Perl, Python); Familiar: (C++, C#, Lisp, Prolog,)

Operating Systems: Fluent with many Flavors of Linux and Microsoft Windows

Database Systems: Oracle, MySQL, PostgreSQL, IBM DB2

Awards and Achievements

Awarded Graduate Research Assistantship with Full Tuition Waiver at Columbia - 2009,2010

Received the Outstanding Student Award from UWM-CEAS - 2009

Selected for the Dean s Honor List at UWM for excellent academic performance - 2008,2009

Selected for SRM-UWM Study Abroad Program based on academic merit - 2007

Received the Principal s Special Award in Computer Science at Springdales School - Delhi 2005



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