Peri G. Saner

Andover, Kansas

316-***-****

abqjq3@r.postjobfree.com

SUMMARY

Experienced in technical support, web development, and software development.

Proficient in Windows, Macintosh, and Unix operating systems.

Successful in teaching established workers new

computer processes and skills.

Exceptional writing and editing abilities in both correspondence and documentation.

Absolute commitment to quality and accuracy.CAREER EXPERIENCE

Career Hiatus Wichita, KS March 2008 - Present

Attending responsibilities associated with father's death.

Volunteer remedial training horses at Hope In The Valley Equine Rescue And Sanctuary.Design and develop web pages to create professional portfolio.Read for the sight impaired at WRRS (Wichita Radio Reading Service) each Thursday.Build Grandfather and mantel clocks for gifts and charity with 95-year-old friend.Properly allocate father's belongings to family, charity, sale, etc.Perform grounds maintenance and upkeep of three properties.Conduct cost analysis and organize repairs/remodel/sale of two properties.Participated in building a house in Greensburg, KS with Habitat For Humanity.Member of Dennis Hedke for BOE campaign committee: web development, scheduling.

Hubris Communications Wichita, KS October 2006 - March 2008

Web Developer

Write and edit raw HTML, CSS, Perl, Javascript and PHPCoordinate daily operations of Wed Design department: assess incoming projects, assign projects to web

developers, follow up on progress, quality of work and timely completion.Design and write web sites for new clients.Edit and update existing client web sites, working within clients' specifications and deadlines.Produce online version of the China Business Review magazine, Maintain high-profile website for the US-China Business Council, Train web designers in client-specifics, such as standards, practices, and weekly and monthly tasks.Maintain relevant knowledge of industry CSS standards and practices.

City of Wichita: Wichita Police Department Wichita, KS April 2006 - October 2006

Planning Analyst - Webmaster

Updated WPD Secure Intranet site, providing essential

information daily through Microsoft Team Services

and HTML formats.

Designed and built Team Services lists, online record

keeping tables that store and organize numerous Departmental data.Provided first-call technical support for PC

workstations and Police car Laptops (Mobile Computer Terminals).Distributed and tracked monthly Policy and Regulation

reviews; proofread, edited and formatted changes; providing

accuracy and consistency throughout documents.Taught computer-related procedures to co-workers, including

maintaining list menus, preparing graphics CDs, and editing web

pages with Microsoft Content Management System.Wrote comprehensive Procedure Manual for position; began an

online version.Practiced photograph editing, image manipulation and

animation; created effective web page graphics.Updated, organized and enhanced the official City of Wichita Police

Department public web site.

Computer Science Services Group, LLC Wichita, KS May 2004 - December 2005

Software Developer

Maintained and enhanced ticket management software product written in Java.Built attractive and serviceable Graphical User Interface components; improving ease of use.

Incorporated dynamic configuration logic; writing user-configurable

properties that could control the look, feel and functionality

of the software.

Developed testing, troubleshooting and debugging methods;

produced dependable, high-quality code.

Exercised exceptional documentation and organizational

skills; accounting for every billable hour.

Documented proprietary code and properties; reducing

research time and adding structure.

Designed, and implemented a Java web application front-end;

used Jakarta Struts and Apache Tomcat.

Established a Java database backend; performing data retrieval, storage

and modification via the above web application.

Delivered dependable results through strong adherence to company vision and

policy.

Created, accessed and modified SQL databases; maintained

data integrity.

Assisted customers with product use and configuration;

engaging commended technical support skills.

Researched and identified bugs and needed corrections;

problem-solving with tools such as CVS, Bugzilla and Junit.

SouthWind Internet Access, Inc. Wichita, KS September 1998 - February 2001

Technical Support Trainer & Representative

Promoted within a year to trainer; applying customer service skills to internal customers too.

Provided Internet Service Provider technical support for Windows and Macintosh from within a unix-based

environment;

became proficient with many operating systems.

Researched, documented and trained personnel in diagnostics, repairs, account maintenance; gained and shared

knowledge, enhancing the quality of support.

Studied technologies, modem behaviors, software versions, and operating systems; documented findings in local

knowledge base application.

Assisted customers; restoring and improving their online connections.

Identified opportunities to streamline systems, procedures, and processes; promoting efficiency and better

time-management.

Built interactive screen-shots into technical support tools; designing web pages to train new hires,

standardize account sign-ups, and aid in problem-solving.

Tutored customers in basic computer and internet skills; helped them begin their journey on the Information

Superhighway.

TECHNICAL EXPERIENCELanguages: Java, C, C++, Assembly, Ansi Common lisp, shell scripting

Web Development: HTML; CSS; JavaScript; PHP; Fireworks, Adobe Photoshop; Perl CGI scripting with Mason Templates;

Apache Tomcat application server running Jakarta Struts using Velocity Templates,

MS Front Page, Dreamweaver; MS Team Services,

Database Experience: Oracle SQL, Pro*C with Embedded

Oracle SQL; MS SQL, Access; Postgress

Networking: Cisco Router configuration, foundational TCP/IP

and Ethernet knowledge

Operating Systems: unix BSDI, SunOS, linux; Microsoft DOS,

Windows (all versions); Macintosh

Software Development: Eclipse; CVS; Junit; BlueJ; J2SE SDK

EDUCATION

Bachelor of Science in Computer Science, Minor in Mathematics

2004, Wichita State University, Wichita, KS

Bachelor of Arts in Radio/Television, Department of Mass Communications

1987, Kansas State University, Manhattan, KS

PORTFOLIOThis is an example of the image-mapped screen shots used as technical

support tools:

http://peri.saner.net/Resume/WinMe

An example of an early form I designed:

http://peri.saner.net/Resume/checklst.htm Examples of later forms with CGI backends available.

Samples of my work:

HOBBIES & INTERESTSScorekeeping for Central Christian Church's men's softball teamWatching fireflies in the summerRiding horses, bicycles, walking, joggingClockmaking with elderly friendVolunteering at WRRS (Wichita Radio Reading Service)

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