customer service (Bakersfield, CA)

Monica M. GutierrezBakersfield, CA 93306Phone: 661-***-**** E-mail: abqjb7@r.postjobfree.com:To obtain long term employment with growth potential.With a company where I can contribute my hardworking ability and my positive attitude.Job Objective:CUSTOMER SERVICE, 8 years experienceLOAN ADJUSTMENT SPECIALIST, 3 years experienceBILL COLLECTOR, 8 years experienceRECEPTIONIST/ OFFICE CLERK, 6 years experienceExperience:Job Title:Sales AssociateEmployer:Dunn Edwards Paint, Bakersfield, CaLength:5 monthsDuties:Sell paint and other sundries provide excellent customer service to the painters, and customers, take their orders, handle money, checking accounts and credit cards, inventory of the store answer phones and keep store clean and stocked.Job Title:Customer Care Sr AsstEmployer:ACS, Bakersfield, CADates:08/11 to 04/12Duties:Call Center, assisting borrowers with their student loans applying forbearances and deferments by phone, taking calls all day and answering all their questions providing excellent customer service.Job Title:Life Style ConsultantEmployer:Princess House, Bakersfield,CaDates:2/05 to 8/10Duties:Book demos for people who want to host a party in their home and want to receive free gifts from princess house. Due the demo in their home and sell all products. Provide excellent customer service . Handle cash checking accounts, and credit cardsJob Title:Loan Adjustment SpecialistEmployer:Kern Federal Credit Union, Bakersfield, CA.Dates:1/07 to 5/09Duties:Call on all past due accounts, see members on a daily basis, handle money, checks, and credit cards, also checks by phone, pull files, skip trace accounts, provide excellent customer service, also summit repo orders to have the vehicle towed away and taken to the yard.Job Title:Office Services AssistantEmployer:Kern Medical Center, Bakersfield,CaDates:1/06 to 10/06Duties:Checked out between 200-300 charts a day. Prep all the loose documents that came in from the clinics each day. Index them on the computer. Answered phones checked in charts put them away by numerical order. Make sure to have the medical records office clean and in order.Skills:DATA ENTRY, OFFICE MANAGEMENT, COLLECTIONS, CUSTOMER SERVICE, BILINGUAL, SALESEducation:High School/GEDCollegeCA DriversLicense Class:C (passenger car)Willing to relocate:YesAdditional Comments:Maintain a positive attitude,bilingual,highly dependable,punctual, efficient, and organized personReferences:Available on request