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Xiomara
Baker**+ Years Cash Handling/Customer Service Experience
Xiomara L. Baker
Tampa, FL 33610
abqj2u@r.postjobfree.com
Objective:
To obtain a position where I can use my skills and experience to help my company and provide for my growing family.
Experience
8/2008 to Present Stay-at-home mom
05/2008-08/2008 Dillard's @ Westfield Citrus Park Town Center Tampa, FL
Customer Service/Gift Wrap
-Closed and/or Opened customer service.
-Took care of customer returns and Dillard's Credit card payments.
-Efficient use of the 10-key and the 4690 IBM computer system.
-Managed the switch board and the secured employee entrance for the store.
-Worked closely with the executive office to ensure that all applicants used the computer system correctly and HR had the necessary paperwork.
-Provided change for all cashiers in every department.
-Packaged and sent out any shipments for customers.
-Gift wrapped in a neat and efficient manner.
2/2000-04/2008 Kash N Karry/Sweetbay Tampa, FL
Customer Service
-Handled all cash going in and out of the store.
-Closed and/or Opened customer service.
-Reconciled all trays and kept track of lane accountability.
-Counted store safe and made daily deposits.
-Took care of customer returns and bad check payments.
-Helped keep track of the inventory in the customer service desk.
-Efficient use of the 10-key and the 4690 IBM computer system.
Bookkeeper
-Handled all cash going in and out of the store.
-Researched misc. debits from the store account.
-Opened customer service.
-Reconciled remaining all trays and filed all paperwork from previous day.
-Counted store safe and made daily deposits.
-Ordered change for the following day.
-Ordered office supplies on a store budget.
-Took care of customer returns and bad check payments.
-Made Customer Service Schedule.
-Used Lotus notes, excel and Microsoft word to look at and create a summary of cashier shortages, budgets, and office hours used in the weekly schedule.
-Efficient use of the 10-key and the 4690 IBM computer system.
Customer Service/Cashier
-Handled all cash going in and out of the store.
-Opened and/or closed customer service.
-Reconciled all trays and filed all paperwork from previous day.
-Counted store safe and made daily deposits.
-Took care of customer returns and bad check payments.
-Cashed out customers.
-Efficient use of the 10-key and the 4690 IBM computer system.
1/1999-1/2000 Big Easy Cajun of Tampa Tampa, FL
Cashier/Server
-Cashed out customers.
-Served customers.
Education
1997-2001 Chamberlain High School Tampa, FL
High School Diploma
-Anchor Club
-Act I/ Advanced Women's Chorus
-Who's Who Among American High School Students 1999-2000
2002-2009 Hillsborough Community College Tampa, FL
Associate in Arts Degree- Liberal Arts
- Took a biological path for my liberal arts degree so that i may enter into a biological field and/or Pharmacy.
2012-Present Hillsborough Community College Tampa, FL
Working on an Associates in Science-Biotechnology to finish up my pre-requisites for entry into the University of South Florida Pharmacy Program.
References
-Adrienne Kimball
Friend of 3yrs
-Elizabeth Baker
Kindergarten Grade School Teacher
Friend/Sister-in-law of 12yrs
-Leslie Perez-Henderson
Moffitt Cancer Center
Friend of 18yrs
-Veronica Baker
Homemaker
Friend/Mother-in-law of 12yrs
-Selena Wood
Waitress/Server
Friend of 16yrs
- Susan Badia
Optometry Office Assistant
Friend/Cousin of 12yrs
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