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Customer Service High School

Location:
Tampa, FL
Posted:
February 22, 2013

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Resume:

.

Xiomara

Baker**+ Years Cash Handling/Customer Service Experience

Xiomara L. Baker

**** ********* ***

Tampa, FL 33610

813-***-****

abqj2u@r.postjobfree.com

Objective:

To obtain a position where I can use my skills and experience to help my company and provide for my growing family.

Experience

8/2008 to Present Stay-at-home mom

05/2008-08/2008 Dillard's @ Westfield Citrus Park Town Center Tampa, FL

Customer Service/Gift Wrap

-Closed and/or Opened customer service.

-Took care of customer returns and Dillard's Credit card payments.

-Efficient use of the 10-key and the 4690 IBM computer system.

-Managed the switch board and the secured employee entrance for the store.

-Worked closely with the executive office to ensure that all applicants used the computer system correctly and HR had the necessary paperwork.

-Provided change for all cashiers in every department.

-Packaged and sent out any shipments for customers.

-Gift wrapped in a neat and efficient manner.

2/2000-04/2008 Kash N Karry/Sweetbay Tampa, FL

Customer Service

-Handled all cash going in and out of the store.

-Closed and/or Opened customer service.

-Reconciled all trays and kept track of lane accountability.

-Counted store safe and made daily deposits.

-Took care of customer returns and bad check payments.

-Helped keep track of the inventory in the customer service desk.

-Efficient use of the 10-key and the 4690 IBM computer system.

Bookkeeper

-Handled all cash going in and out of the store.

-Researched misc. debits from the store account.

-Opened customer service.

-Reconciled remaining all trays and filed all paperwork from previous day.

-Counted store safe and made daily deposits.

-Ordered change for the following day.

-Ordered office supplies on a store budget.

-Took care of customer returns and bad check payments.

-Made Customer Service Schedule.

-Used Lotus notes, excel and Microsoft word to look at and create a summary of cashier shortages, budgets, and office hours used in the weekly schedule.

-Efficient use of the 10-key and the 4690 IBM computer system.

Customer Service/Cashier

-Handled all cash going in and out of the store.

-Opened and/or closed customer service.

-Reconciled all trays and filed all paperwork from previous day.

-Counted store safe and made daily deposits.

-Took care of customer returns and bad check payments.

-Cashed out customers.

-Efficient use of the 10-key and the 4690 IBM computer system.

1/1999-1/2000 Big Easy Cajun of Tampa Tampa, FL

Cashier/Server

-Cashed out customers.

-Served customers.

Education

1997-2001 Chamberlain High School Tampa, FL

High School Diploma

-Anchor Club

-Act I/ Advanced Women's Chorus

-Who's Who Among American High School Students 1999-2000

2002-2009 Hillsborough Community College Tampa, FL

Associate in Arts Degree- Liberal Arts

- Took a biological path for my liberal arts degree so that i may enter into a biological field and/or Pharmacy.

2012-Present Hillsborough Community College Tampa, FL

Working on an Associates in Science-Biotechnology to finish up my pre-requisites for entry into the University of South Florida Pharmacy Program.

References

-Adrienne Kimball

813-***-****

Friend of 3yrs

-Elizabeth Baker

Kindergarten Grade School Teacher

813-***-****

Friend/Sister-in-law of 12yrs

-Leslie Perez-Henderson

Moffitt Cancer Center

813-***-****

Friend of 18yrs

-Veronica Baker

Homemaker

813-***-****

Friend/Mother-in-law of 12yrs

-Selena Wood

Waitress/Server

540-***-****

Friend of 16yrs

- Susan Badia

Optometry Office Assistant

813-***-****

Friend/Cousin of 12yrs

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