Clinton Proie

412-***-****

abqir1@r.postjobfree.com

Address

*** ********* ********* **********, ** 15210

Objective

To obtain a position in the field of Information Technology

Past experience covers a wide range of responsibilities

Key Skills

Proficient or familiar with a vast array of hardware and software technologies, including:

Servers, RAID, SAN, NAS

Backup, Desktop, Laptop

Applications

Office Suites

Windows, Linux,

Virtual Machines

Routers, Switches, VPN

Firewalls

Work Experience

Unisys Corporation, Pittsburgh, PA

Client Infrastructure Representative

April 1996 to July 2009

Onsite IT support for the following clients: AIG, Flowserve, Honeywell, Quest Diagnostics (250+ seats at 7 sites)Troubleshoot and repair of all software and hardwareInstalls, Moves, Add and Changes for all IT related equipmentImplement or improve site specific documentation to improve process consistency and client satisfaction.Team lead on projects that included computer refreshes, OS upgrades and office moves

Dell Enterprise Server Force7x24 onsite support for Dell Enterprise equipmentInstallation, troubleshooting and repair of servers, storage and networks

Pitt Ohio Express, Pittsburgh, PA

Helpdesk / Desk-side Support

May 1999 to March 2009

Support onsite and remote users in multiple remote terminals.Receive and respond to tickets via email and phoneDocument resolutions to a solution database

Education and Certifications

1991 to 1995

John A. Brashear High School

Diplomas in Computer Science, Audio Video Technology and Industrial Electricity

Unisys Provided Training

Dell Certified Systems Expert & Enterprise Server Force

EMC Clariion and Centera Trained

Networking – Routers and Switches

A+ Certified

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