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Manager Customer Service

Location:
Toronto, ON, Canada
Posted:
January 24, 2013

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Resume:

Amir Zandian

***- ** ***** ***, *******, ON

M*N 7G6

(416) 276- 3757

abqiqd@r.postjobfree.com

OBJECTIVE

To accrue a position in a financial environment while I can adopt my management knowledge and work related experiences to profit the organization and meanwhile learn more and gain more experience

SUMMARY OF SKILLS8 years working experience in environments where client service, teamwork, and Interpersonal interaction are top prioritySuccessfully completed Bachelor Business Management and Accounting DiplomaStrongly value teamwork as well as individual initiativeEffectively and comfortably, communicate ideas, concepts, and information using honed presentation skills from numerous work related project presentationsAbility to work well in a demanding, time-sensitive role with little supervision

RELEVANT SKILLS AND EXPEREINCE

Financial/ TechnicalPrepared, examined, and analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standardsEnsured timely payment are made for merchandise and servicesMaintained pricing integrity and financial accuracy and ensured systems are operable at all times Monitored and reviewed accounting and related system reports for accuracy and completenessVerified purchase orders and invoicesResolved accounting discrepancies

Staff ManagementParticipated in building high-performing teams through the effective recruitment, orientation, training, development, and coaching of all team membersDeveloped an environment in which clients enjoy high levels of service and employees motivated to deliver top performanceSupervised 40+ office and warehouse staffDemonstrated leadership by providing positive and effective resolution to customers and team members Evaluated current business processes and systemsFormulated department/unit policies and practices

WORK EXPERIENCE

Wal- Mart Canada- 2008 to Present

Store Assistant Manager- Current

Asset Protection Manager- 9 Months

Invoice Associate- 15 Months

Customer Service Manager- 6 Months

GEM Valves INC- 2005 to 2008

Accounting Assistant

Mahan Rail- 2004 to 2005

Administrative Assistant

EDUCATION AND TRAINING

Certified General Accountant certificate Estimated Completion: 2013

CGA Ontario

Accounting and Finance Diploma, Seneca College Summer 2012 Faculty of Continuing Education and Training

Accounting Certificate September 2006 Pardis College, Iran

Bachelor of Business Management September 2004

Azad University, Iran



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