Mike Fleming

Email: abqicc@r.postjobfree.com

Address: *** ********* **

City: Keller

State: TX

Zip: 76248

Country: USA

Phone: 817-***-****

Skill Level: Management

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Michael S Fleming

321 Creekside Dr

Keller, TX 76248

817-***-****

Employment and Achievements -

American Airlines Federal Credit Union (AAFCU) July 2000-Present

Branch Manager (7/2000-2/2006)

Senior Analyst (2/2006-1/2007)

Business Analyst (1/2007-Present)

Presently assigned to the Loan Servicing group as a Senior Business Analyst. Assist the VP in 8&4 preparations as well as budgets for each year. Also responsible for the monthly variance explanations. I also complete monthly reports, change loan rates as needed and notify lending groups of these changes and new lending promotions. Previously worked with the team responsible for redesigning the delivery system for the Policies and Procedures for AAFCU and converted the credit union to the new LINK loan system. This involves working closely with all areas of the Credit Union as well as the Senior Management group by analyzing and selecting the best delivery system and search engine. This also includes updating and rewriting all policies and procedures. Previous to that I held the position of Branch Manager of the largest branch within the AAFCU system.

* Made and reviewed Consumer, Home Equity, Real Estate and Commercial loans while also managing a lending staff of four

* Managed a staff of fifteen member service people to handle other member needs

* Analyzed, forecasted and prepared budgets for branch operations and data mined for variance explanations

* Assisted in the development in credit scoring models for the conversion to risk based lending

* Assisted in the development of fraud prevention models

* Established the monthly record for branch lending at over $4 million

* Established the highest monthly percentage of Credit Life/Disability sales

* Consistently kept expenses below budget

* Maintained a low employee turnover rate by instilling pride and developing competition

* Designed branch layout for new facility

American Airlines - Canadian Accounting Services (CAS) April 1998-July 2000

Senior Analyst

Evaluated and monitored ticket refunds, inquiries, chargeback and travel agency billing and collections for CAS. Prepared month-end variance explanations and maintained the Refund Discrepancy report.

* Point contact for the financial conversion to SAP and for the Y2K system check.

* Established the highest satisfaction rate with Canadian Airlines

* Established the best collection rate with the travel agency billing

Security Service Federal Credit Union August 1996-July 1997

Branch Manager

Responsible for and managed all areas of the Littleton, CO branch. Effectively managed a staff of fourteen in a seven day a week start-up operation.

* Opened the highest amount of commercial accounts for the credit union

* Established policies and procedures for a highly competitive staff

* Established and maintained high goals and levels of achievement

* Developed a positive relationship with customers of the branch

First Data Corporation December 1994-July 1996

Production Manager

Hired, trained and managed twelve supervisors and over 150 member service representatives in a bank credit card call center environment.

* Negotiated contracts with clients

* Assisted in the development of risk models for start-up credit card operations

* Recognized the need for and developed a bi-lingual department to service non-English speaking card holders (Spanish, Japanese, Chinese)

* Consistently exceeded client expectation on call rate

* Forecasted inbound calls, scheduled appropriate staff and preparation of budget reports for all areas

* Maintained the lowest turnover rate of all Production Managers

Valley National Bank April 1984-July 1992

Assistant Vice President

Managed the Compliance for the Bank while also making Consumer, Commercial and Real Estate Loans. Hired and trained the support staff who assisted in these functions.

* Negotiated loans and rates with customers

* Managed four in a lending and compliance area

* Reviewed loans, provided detailed analysis and recommendations for the Board of Directors

on loans to be acquired or sold through participation agreements

* Consistently exceeded expectations of Senior Management

* Maintained the highest yield in my lending portfolio

EDUCATION -

The University of Tulsa

B.S. - Double Major; Finance/Accounting 1985

MILITARY -

U S Army (Combat Engineers); April 1969 - April 1979

Rank Achieved: Captain

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