Customer Service Human Resources
Resume:
Tia Mandevill
Rt. * Box ***-* Cleveland, OK *****
Cell Phone: 918-***-**** Email: abqhmt@r.postjobfree.com
EDUCATION
Cleveland High School, High School Diploma, Graduated May 2009Northeastern State University, Current Student, General Education Subjects
SKILLS
Typing-60 wpm
EMPLOYMENT
The Gap Clothing Store
1934 Utica Square, Tulsa, OK 74114
October 2009 to Present
Sales Associate – Part time
Stock and straighten shelves, wait on customers, run cash register
Ugly’s Grill and Bar
Hwy 64 Westport, Cleveland, OK 74020
May 2008 – October 2008
Waitress, Gas Dock Help – Part time
Pump gas, run cash register, waitress
Eagle Mountain Vision
220 W. 71st, Tulsa, OK 74132
June 2007 – July 2007 - Part time
Responsible for contacting customers and scheduling appointments
REFERENCES
Keri Myklebust
Supervisor, Eagle Mountain Vision
Haley Starnes
Manager, Ugly’s Grill and Bar
Brandi Hall
Supervisor, The Gap Clothing Store
Tia Mandevill
Rt. 3 Box 134-3
Cleveland, OK 74020
Cell Phone: 918-***-****
Email: abqhmt@r.postjobfree.com
December 7, 2009
J. C. Penney
Promenade Mall
4107 S. Yale
Tulsa, OK 74114
Attn: Human Resources
Per the ad in the Tulsa World regarding your position as a Sales Associate, I am forwarding a copy of my resume. I would very much like to be considered for employment with your company. I would appreciate the opportunity to be considered for an interview regarding this position.
I have worked in the sales field in the past and have experience with customer service. My other abilities and skills include retail sales, cash register experience including cash as well as credit card sales. I am also experienced in closing out a register and making deposits.
As stated in my resume, I am also very detail oriented as well as organized. I have had fairly extensive experience with personal computers and am very efficient in the use of them.
I look forward to hearing from you and thank you for your consideration for this position.
Sincerely,
Tia Mandevill
Haley Starnes
Rt 3, Box 127
Westport, OK 7407
November 13, 2009
J. C. Penney
Promenade Mall
4107 S. Yale
Tulsa, OK 74114
Attn: Human Resources
Tia Mandevill was employed by Ugly’s Bar and Grill in the summer of 2007. Ms. Mandevill was assigned the task of running the gas dock. This job included pumping gas as well as working the cash register. At the end of her day, she was required to tally up the register and be was responsible for the daily deposit. Her daily duties also included waitressing at the Grill. Ms. Mandevill has a very pleasant disposition and is a very professional young lady. She follows directions cheerfully and is proficient in whatever task is assigned her. I would recommend Ms. Mandevill for employment with your company and believe that she would be a great asset.
Thank you,
Haley Starnes
Manager, Ugly’s Grill and Bar
Highway 64 Westport
Westport, OK 74020
Tia Mandevill
Rt. 3 Box 134-3
Cleveland, OK 74020
Cell Phone: 918-***-****
Email: abqhmt@r.postjobfree.com
December 13, 2009
J. C. Penney
Promenade Mall
4107 S. Yale
Tulsa, OK 74114
Attn: Human Resources
I enjoyed the chance to visit with you in your office today concerning the Sales Associate position with J.C. Penney. After discussing the needs for this position, I am convinced that I can make a positive contribution to your company.
I was especially impressed with the information you provided concerning the hours and expectations involved with this position. With my background in customer service as well as cash register experience, I believe I have a lot to offer.
J.C. Penney has an outstanding reputation in the clothing industry and is a company in which I wish to associate myself with. I pride myself on being an outstanding salesperson and promotional specialist, and look forward to a chance to make a positive contribution during this holiday season.
If I can provide any more information that would be of assistance to you, please don't hesitate to call me at the phone number listed above, or email me if that is more convenient. I look forward to hearing from you in the near future.
Sincerely,
Tia Mandevill
1. What is your greatest strength?
I believe my greatest strength is the ability to comprehend and follow directions effectively.
2. What is your biggest weakness?
I feel that my biggest weakness is that I am a perfectionist and tend to spend too much time on one thing.
3. What academic subjects do you like best?
The subjects which appeal to me most are those of English and Psychology.
4. What have you learned from your mistakes?
I have learned that doing it right the first time takes a lot less time than doing it the second time.
5. What led you to choose your field of major study?
I enjoy working with people and would like to be able to help them.
6. Describe your most rewarding college experience.
My most enjoyable college experience has been that of meeting and making new friends
that I hope to have throughout my college experience.
7. Do you think that your grades are a good indication of your academic achievement?
I feel that my grades are sufficient, but I do think I could have applied myself more fully and received better grades.
8. How do you work under pressure?
I feel like I work better under pressure. I believe that I am more effective when I have deadlines.
9. What did you decide to seek a position with this company?
I have always had good experiences with J. C. Penney and I like the clothing lines that you offer.
10. What major problem have you encountered and how did you deal with it.
When I worked at Ugly’s Grill and Bar, I had to deal with people who sometimes had too much to drink and were rather rowdy. I handled this by not engaging them in an argumentative way. I joked with them and that was sufficient to calm them down.
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