Sabrina RourkRocha

Email: abqhc2@r.postjobfree.com

Address: **** * **** ***

City: Hollywood

State: FL

Zip: 33021

Country: USA

Phone: 786-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Sabrina A. Rourk Rocha MBA

Hollywood, FL 33021

786-***-**** Cell.

abqhc2@r.postjobfree.com

http://about.me/sblan003.

OBJECTIVE

To obtain an administrative position at the executive level that requires high responsibility, autonomy, challenge and room for advancement.

SKILLS AND CAPABILITIES

* Extensive experience in clerical and administrative responsibilities.

* Manage day-to-day office activities: establishing priorities, troubleshooting,

* Conduct brainstorming sessions to develop solutions for improving patient/client services.

* Welcome constructive criticism from customers and employees for system improvements.

* Excellent communication, presentation and interpersonal skills.

* Confident and poised in interactions with individuals at all levels.

* Detail oriented and resourceful in the completion of tasks with ability to multi-task effectively.

* Demonstrate ability to function effectively as a team player as well as working independently to achieve objectives.

* Possess strong problem resolution skills.

* Dedicated individual achieving a reputation for consistently going beyond what is required.

* Advanced Microsoft skills- Word, Excel, PowerPoint, and Outlook

* Experience with Clarivia and Kronos

* Knowledge on QuickBooks

* Have experience in Outbound Marketing and CRM Data bases

* Notary Public, In the State of Florida

* Fluent in Spanish.

PROFESSIONAL EXPERIENCE

FINRA- Temp Position- 10/12- 1/13

Processing Assistant

* Communicate with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

* Organize, Plan, and Prioritize Work - Developing specific goals and plans to prioritize, organize, and accomplish case projects

* Monitor Processes and Materials (mostly Legal) - Monitor and review information from materials from different parties, events, hearings, to detect or assess problems

* Process Information - Compiling, coding, categorizing, auditing, and verifying information on Matrics

University of Miami Hospital - 10/08-07/12

Executive Administrative Assistant for the AVP of Psych Services

* Schedule appointments and maintain up to date patient issues and staff files.

* Manage incoming and outgoing correspondence and maintain schedules and calendar.

* Perform administrative duties and provided support to the AVP and Clinical Director of Psych Services.

* Oversee the maintenance and purchase of office supplies and equipment.

* Compose monthly reports that compress benchmarks and progress later used to report to the CEO.

* Set up special events, such as luncheons, presentations, off site meetings, and dinner meetings.

* Prepare department presentations and communications internally and externally

* Compose addendums, memorandums, and official corresponded letters.

* Manage the main office for Psychiatry at UMH

* Uphold and re-credential contracts with DCF (Department of Children and Family) and different insurance companies

* Attend meetings as the representative of the department

* Heavy Calendar Management

Self

Personal Training- 06/08-10/08

* Marketing myself to prospective clients.

* Maintain records of progression for each client

* Creating and teaching individualized physical training regimens.

* Assisting with healthy life style changes.

* Setting, encouraging and supporting realistic goals.

Army National Guard Basic and AIT Training - 01/08-06/08

88M- Automotive Specialist

L.A Fitness-Sunset Place 02/06-01/08

Assist. Personal Training Manager

* Meet and greet members and offer our personal training services.

* Schedule appointments for training for myself and the personal trainers.

* Do all contractual paper work, log in/outs, grids and plan memorandums.

* Handle customer service issues/concerns.

* Do in house training sessions on the weekly bases.

* Maintain fluent communication with the staff and higher management.

Miami Neurology and Rehabilitation- 05/04-06/06

Marketing Specialist

* Established contracts for service among different physician and personal injury attorney`s.

* Helped create website to increase advertising possibilities.

* Maintained corporate marketing library, updated company fact sheet, handled press releases, arranged advertising space for industry-related articles and printed ads for vertical publications.

* Directed and coordinated industry events including company meetings, parties, receptions, lunch meetings and dinners.

* Work in office to arrange and maintain paperwork.

Miami Neurology and Rehabilitation- 01/02-05/04

Physical Therapy Assistant

* Helped make therapy sessions productive, under supervision of a physical therapist.

* Kept the treatment area clean and organized, and prepared for each patient`s therapy.

* Followed specific exercise programs and assisted the elderly in performing teams.

* Reported the physical abilities of the patients to a physical therapist.

* Answer phones, set up appointments and manage charts.

EDUCATION

FLORIDA INTERNATIONAL UNIVERSITY

MBA Masters in Corporate Business 2012

ARMY NATIONAL GUARD SPECIALIZED TRAINING

92A- Logistics Specialist 2011 Phase 1

FLORIDA INTERNATIONAL UNIVERSITY

B.A. Health Service Administration 2010

ARMY NATIONAL GUARD SPECIALIZED TRAINING

88M- Automotive Specialist 2008

MIAMI DADE COLLEGE

A.A. Language Arts 2004

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