Confidential User

Email: abqh9u@r.postjobfree.com

Address:

City: Naples

State: FL

Zip: 34104

Country: USA

Phone: 443-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Educational Background:

High School Dipolma from Calvert Hall College High School, Towson MD 1/2001 to 6/1994 (general)

Job History / Details:

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Highlights

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

MS Office proficient

Outstanding communication skills

Fashion and design background

Team-oriented

Sales professional

Reliable

Recruiting and interviewing

Flexible schedule

Exceptional leader

Conflict resolution skills

Accomplishments

Promoted to Store Manager after 24 months in the Assistant Manager position.

Created and Implemented Inventory Area Ticket Placement Procedures for Company Wide use

Worked with team to create factory store training video

Experience

January 2012 to January 2013

Jos A Bank Clothiers Ft Myers, FL

Store Manager

Delivered excellent customer service by greeting and assisting each customer

Addressed customer inquires and resolved complaints

Design and implemented customer satisfaction metrics

Opened a new store location and assisted in recruiting and training new staff

Stocked and re-stocked inventory when shipments were received

Reorganized sales floor to meet company demands

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts

Determined staff promotions and demotions, and terminated employees when necessary

Fulfilled customer shipping needs using UPS and USPS methods

Completed weekly schedules according to payroll policies

Maintained daily record of all transactions

Wrote order supply requests to replenish merchandise

Trained staff to deliver outstanding customer service

Analyzed marketing information and translated it into strategic plans

Addressed and corrected sales staff communication issues in a tactful and effective manner

Worked closely with the regional sales director to formulate and build the store brand

Created and Implemented Inventory Area Ticket Placement Procedures for Company Wide use

Worked with team to create factory store training video

June 2009 to January 2012

Jos A Bank Clothiers Hampstead, MD

Assistant Store Manager

Worked closely with the store manager to direct employees and boost sales

November 2007 to June 2009

Jos A Bank Clothiers Hampstead, MD

Sales Associate

Promoted key holder in 1 month of working at the store

Received and processed cash and credit card payments for in store purchases

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments

Placed special merchandise orders for customers

Shared product knowledge with customers while making personal recommendations

Demonstrated that customers come first by servicing them with a sense of urgency

Worked as a team member to provide the highest level of service to customers

Maintained friendly and professional customer interactions

Verified that all merchandising standards were maintained on a daily basis

Further Work History Due Upon Request

References

George Ghartey: Regional Sales Director

443-***-****

Len Simms: Store Manager when I was Assistant

443-***-****

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