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Customer Service Manager

Location:
Edmond, OK
Posted:
February 01, 2013

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Resume:

Johnny Sarmiento

Email: abqh2b@r.postjobfree.com

Address: **** *.*.***** *******

City: Edmond

State: OK

Zip: 73013

Country: USA

Phone: 405-***-****

Skill Level: Experienced

Salary Range: $55,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

R E S U M E

of

JUAN(JOHNNY) SARMIENTO

2525 N.W. 164th Terrace

Edmond, OK 73013

405-***-****

SUMMARY OF QUALIFICATIONS:

Experience in purchasing, material requirement planning (MRP), inbound logistics, inventory control and turn-around.

Experience in organizational sales and customer service.

Received Bachelor of Arts degree in Mass Communications from Phillips University in May 1994.

Fluent in Spanish.

RELATIVE JOB EXPERIENCE:

Remy Inc., Edmond, OK July 2009 Present

Buyer - Planner / Commodity Manager - Responsible for purchasing raw supplies and finished goods to maintain inventory availability, increasing inventory turns and accuracy. Manage a re-order point level for all inventory items, order placement and follow up to insure accurate delivery. Maintain excellent rapport with all vendors and suppliers. Find new sources for finished goods and components when needed. Keeping cost down while maintaining a high level of quality. Complete duties as assigned by department.

Supply Chain Administrator Responsible for keeping inventory levels of material requirements for the Distribution Center. Assist the PCL department with order entry, purchase order receivers and running reports as needed. Report to the department of daily quality rejections of finished goods. Assist the Transportation department with the approval of freight invoices and record keeping. Complete duties as assigned by department.

180 Medical, Oklahoma City, OK September 2008 July 2009

Account Manager Responsible for supplying in home patients that are referred to us by doctors across the country with urological and medical supplies. Verify patient insurance eligibility to pay for their supplies. Contact and maintain a positive relationship with all patients.

FIFE Corporation, Oklahoma City, OK July 2008 September 2008

Buyer / Planner Responsible for coordinating activities involved with procuring goods and services such as raw materials, manufacturing components and supplies by continuously working to improve cost, quality and delivery. Prepare purchase orders, debit memos and maintain an excellent rapport with all vendors.

Fasteners For Retail / Thermo Plastics Display, Inc., Oklahoma City, OK June 1999 July 2008

Buyer / Planner Responsible for material requirements planning, meeting purchasing needs in an assigned area of commodities including supplier selection, managing maximum/minimum inventory levels, order placement, follow up and receiving products for customers such as Wal-

Johnny Sarmiento (continued) Page 2

Mart and many grocery stores chains. Communicate in Spanish with vendors from Mexico. Manage all inbound logistics, including monitoring all international shipments crossing from Mexico into the United States. Maintaining excellent rapport with all vendors. Assist with inventory transactions.

V.I.P. Communications, Oklahoma City, OK Sept. 1997 May 1999

Sr. Wholesale Customer Service Representative Responsible for supplying and servicing 125 retail agents across the state of Oklahoma with pagers, accessories and number management. Also conduct training sessions for retail agents.

Southwestern Bell Wireless, Oklahoma City. OK March 1997 Sept. 1997

Inventory Representative Responsible for supplying authorized agents with wireless phones

and cellular accessories.

EDUCATION:

Completed Padgett-Thompson seminar Bargaining with Vendors and Suppliers. Working towards CPM certification.

Completed Bachelor of Arts degree in Mass Communications from Phillips University in May 1994.

Graduated in 1989 from Bel Air High School, El Paso, Texas.

COMPUTER EXPERIENCE:

Have worked with a variety of computer programs including: Microsoft Outlook, ProComm Plus, MS DOS, Lotus 1-2-3, WordPerfect, Microsoft Word, Excel, Peachtree Accounting System, AS 400 purchasing system, CITRIX Visual Manufacturing purchasing system and Navision purchasing system.

REFERENCES AVAILABLE UPON REQUEST



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