Andreas Raab

Email: abqfwv@r.postjobfree.com

Address: **** ******** ******

City: Los Angeles

State: CA

Zip: 91411

Country: USA

Phone: 310-***-****

Skill Level: Management

Salary Range: $125,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDREAS M. RAAB, MCSE, CNE, VSP

Los Angeles, CA

310-***-**** * abqfwv@r.postjobfree.com

HIGH-PERFORMANCE IT DIRECTOR AND STRATEGIST

WITH EXTENSIVE EXPERIENCE

IT Solution Delivery * Strategic Planning & Execution * Technology Architecture & Integration

Self-motivated leader who has developed and implemented hundreds of complex IT solutions for wide variety of clients. Well-rounded candidate with proficiency in several key areas, including project management, team building, marketing, budget maintenance and vendor management. Adept strategist with unique ability to adapt to changing industry trends. Dynamic problem-solver with proven track record of excelling in IT Director positions. Visionary IT expert with notable career that includes 15+ years of client dedication.

Core Competencies

Problem Solving * Project Management * IT Staff Development* Managed Cloud Computing/VMware Virtualization Mobility * VoIP Technology * Software Development * Cost Maintenance * Business Continuity/Disaster Recovery

Teamwork Building * Client Relationship Management * Data Center Management

PROFESSIONAL EXPERIENCE

4SERVICE CLOUD COMPUTING., SHERMAN OAKS, CA 2003 to Present

Respected company offering IT, managed cloud computing, disaster recovery services, and backup solutions.

IT Director & Strategist

Utilize years of dedicated IT problem solving to help wide array of 100+ contracted clients with Cloud Computing, Business Continuity/Disaster Recovery, Mobility and IT services. Coordinated teams of vendors to receive competitive pricing and optimal support for customers. Directly hire and supervise internal IT staff members, help desk operations and outsourced employees.

* Delivered 200+ projects to customers on time and within agreed-upon specifications and budget; garnered positive customer satisfaction and repeat business.

* Adapted to changing IT trends and became expert in latest industry offerings such as helping customers move to Mobility solutions and applications to increase employee productivity while saving money and improving ROI.

* Expanded services when possible and promoted effective business development practices.

* Fostered and provided disaster recovery/business continuity solutions for companies of varying size; customized projects for each account, changing primitive backup platforms into state-of-the-art, reliable systems. Improved recovery services and RPO/RTO.

* New initiatives helped drive down IT costs for clients.

* Skillfully virtualized client servers and promoted clouding solutions for client base.

* Proficiency in client relationship management.

* Expert in managing and building IT operations from the ground up.

* Consistently provided expert consulting work on the above, plus changing telecom providers, mobility, going paperless, improving productivity and other key initiatives.

* Managed IT department staff and created positive collaborative team environment.

* Key clients include: USC, Doheny Eye Institute, Marriott Hotels, Economic Research Institute, Academy Awards, ACLU, Smiths Detection and many others. Worked with approximately 500+ companies nationwide.

* Industries supported included: Legal, Financial, Healthcare, Education and several others.

ANDREAS M. RAAB * abqfwv@r.postjobfree.com * 310-***-**** Page 2

4SERVICE INC 2008 to Present

Leading Los Angeles law firm client under NDA; 300-employee firm.

IT Director (Consultant)

Supervise company`s IT department and continually improve disaster recovery practices. Manage all aspects of technology, including copiers, mobility, computers and help desk operations. Maintain annual IT budget of $1M and match expert vendors with appropriate projects.

* Reduced law firm`s IT expenses substantially; saved more than $250K in first year of contract and nearly $1M since then.

* Improved productivity and uptime of IT operations by implementing redundancy and improved connectivity between 25 locations across the country, renegotiating or changing vendors, and implementing mobility platforms for staff, including connected notebook computers, smartphones and tablets.

* Built collaborative partnership with firm`s executive management.

* Personally hired and built IT department from ground up.

* Implemented corporate wide WAN, VoIP system and security solutions.

* Created documentation for security and operational protocols.

* Researched and installed a variety of legal industry applications/systems for evaluation.

* Created inventory and tracking system for all technology related hardware.

* Installed a companywide secured wireless solution.

* Delivered 30+ projects on time and within agreed-upon specifications and budget.

* Skillfully virtualized servers and promoted clouding solutions to increase productivity and minimize downtime.

* Replaced outdated IT Support ticket system to increase response and to minimize downtime for users.

TELENET COMMUNICATIONS 1998 to 2003

Cutting-edge Technology Company that provided effective solutions to number of key accounts.

IT Manager & Strategist

Merged startup IT company with Telenet Communications after years of success with wide array of clients. Evaluated, planned and executed latest PBX & VOIP technology and software offerings.

* Led company to sustained success.

* Implemented telecom solutions for various business customers.

* Sold, installed, managed and maintained a wide variety of telecom services such as PBX, VoIP, Cat3/5/6 cabling, data & voice circuits such as T1/PRI/T3/DSL/Fiber and others.

PROFESSIONAL DEVELOPMENT

Reconnaissance Expert, United States Army

Corporal stationed in Germany.

Software:

* VMware * Veeam * DoubleTake * Symantec * Google * BES * Asigra * Acronis, * Microsoft (Office 2010, 2007, 2003, Microsoft 2003 & 2008 Server, Exchange 2003 & 2008, SQL 2000, 2005 & 2008, SharePoint, Project, Terminal Server 2003 & 2008) * Mac OS * Autotask & Zendesk IT Support Systems

Hardware & Storage Systems:

EMC Storage * Cisco * Sonicwall * Dell Equallogic SAN * Checkpoint * Dell/HP Servers * PC/Mac

Telecom/Mobility:

PBX Phone Systems (Mitel, Avaya, Lucent, Cisco) * VoIP (Cisco, Mitel, 8x8, Telesphere) * Videoconferencing

Handheld devices - iPhone, iPad, Android, Blackberry * Mobile Iron (mobile device management)

BES (Blackberry Enterprise Server) * AT&T, Verizon, Sprint

Education:

College of the Canyons (2yr), Microsoft Certification (MCSE), Novell Certification (CNE), VMWare VSP

Reconnaissance Expert, United States Army

Corporal stationed in Germany

Technology Accomplishments:

Created -Server Imaging with Offsite Data Storage- in 2002. Utilized Acronis Version 1.0 with USB 2.0 cards to take daily snapshots of servers and rotate offsite once a week utilizing USB external drives.

Created -Server Virtualizing & Hosting- in 2008, aka -Cloud Computing-. Developed concept to -virtualize- client infrastructure and host it on VMware Enterprise environment. Added terminal server access to provide desktops in the Cloud. Launched -Managed Cloud Computing- services in early 2009.

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