Bert Whalen

Email: abqfjx@r.postjobfree.com

Address: **** * ***** ****

City: Tampa

State: FL

Zip: 33611

Country: USA

Phone: 518-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BERT E. WHALEN

617-***-**** abqfjx@r.postjobfree.com

PROFILE

Results-driven professional with ten years of management experience in the retail industry. Successful project management experience backed by effective communication and cross-functional team leadership skills. Core competencies include: strategic business planning, independent or group work, employee training and development, and budget management.

EDUCATION

Saint Rose College (2006-2009) Albany, NY

Degree: Masters in Business and Administration.

GPA: 3.67

Relevant Coursework: Management Communication and Social Responsibility, Budget and Cost Accounting, Human Resource Management, Marketing for Customer Service Satisfaction.

SUNY Oneonta (1995-1999) Oneonta, NY

Degree: Bachelor of Science in History.

GPA: 3.4 in major; 3.2 overall; Deans List 2 semesters.

Teachers Assistant: Environmental Ethics

WORK EXPERIENCE

Target (2011-Present) Saratoga, NY

Executive Team Leader Human Resources

Managed Human Resource functions for Target location with annual sales of $36 million based on mission statement of driving a competitive advantage in retail industry by building the best team; functions included recruiting, training and development, onboarding, scheduling, benefit review, annual performance reviews, and culture of location.

Finished Green YTD in all HR metrics including Training, Turnover, Attendance Effectiveness, Safety, Scheduling Effectiveness, Meal Compliance, and Minor Compliance; only ETL-HR in district to finish green in all metrics.

Increased HR Approachability to 89% based on team members survey results of 156 team members at location.

AT&T (2009 2011) Saratoga, NY

Store Manager

Increased Accessory Revenue Opportunity (ARO) by 50% in first month as manager then voted top performer for 4th quarter by district manager.

Lead team to finish first in the district for Feature Revenue Opportunity (FRO) for October and November.

Restructured planogram of location to increase revenue and reduce churn and shrinkage.

Developed strategic plan for sale representatives at location to reduce churn, increase profitability for location, and raise morale and reputation of location.

Verizon Wireless (2003 - 2009) Albany, NY

Assistant Manager

Promoted to Small to Medium Business Task Force district leader. As a task force member, responsibilities include visiting other retail locations to coach and develop reps, hold weekly conference calls, and meet monthly with other task force members to develop future initiatives.

Increased data per contract take rate by 20% in first month at location.

Exceeded all key performance indicators monthly, including finishing first in the district for data access per contract month-to-date for 2009.

Assigned as small to medium business director for district. Act as liaison between management team and business representatives. Implement business plans and oversee work of 35 sales

RELATED INFORMATION

Volunteer Work: Grant writing for the Childrens Museum of Science and Technology. Organized peer group to participate in local St. Jude Walks and St. Judes Warrior Dash.

References: Professional and personal references available upon request

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