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Manager Project

Location:
Sanford, FL
Posted:
January 22, 2013

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Resume:

Larry Clements Resume Email: abqf6d@r.postjobfree.com Web:

LarryClements.com

Larry Clements

*** ****** **** ****

Sanford, FL 32771

Email: abqf6d@r.postjobfree.com

407-***-**** Cell

A skilled, adaptable, computer troubleshooter who turns chaos into order by establishing

standards, procedures, and training while utilizing state-of-the-art technologies.

Management experience: For over twenty five years I have held roles with ever

increasing responsibilities which included Customer Support Management, Software

Configuration Management, Military Standards for Government contracts, and 24x7

Enterprise-Class global data center operations. In the above roles I ve managed from 3

to 104 System Administrators, Database Administrators, Network Administrators,

Configuration Management Engineers, Quality Assurance and Development Engineers.

Technical experience: I have managed either the configuration management or data

center management fields dealing with Solaris, HP, DEC and Windows platforms. I have

also taught UNIX or was a manager of customer support. I have written programs or

utilities that assisted in the automation of duties or information gathering

activities for the management positions.

Strengths: I have been able to consistently improve processes while reducing costs.

My years of experience allow me to identify and resolve problems that less experienced

people may overlook. In the case of data centers, I can typically reduce overall

expenditures by making more informed evaluations of where the actual system

bottlenecks are. At Oracle, this resulted in a posted $150 million per year savings

in IT (see paragraph 18 of http://www.businessweek.com/2000/00_19/b3680001.htm) and

raised Oracle's production server s uptime from 91.7% to 100%. At GTE Government

Systems, my automated configuration change management system automatically generated

Engineering Change Proposals, etc for Government approval.

Consulting Duties: Responsible for a variety of services to various companies based

upon their individual needs or circumstances. These companies include Excite@Home,

MasterCard, Monsanto, and others.

Standards and procedures: Since the early 1990 s I have instituted repeatable

standards for problem resolution and change management including encouraging

documented procedures for problem solving so as eliminate excessive downtimes for

repeatable problems. Cross training is high on my list when managing departments so

that all personnel are exposed to and are able to solve minor problems quickly before

they become major incidents.

EDUCATION SUMMARY

Certificates/Classes

Managing and Maintaining a Microsoft Windows Server 2003 Environment, Implementing a

Microsoft Windows Server 2003 Network Infrastructure: Network Host, Implementing,

Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network

Services, Planning and Maintaining a Microsoft Windows Server 2003 Network

Infrastructure, Planning, Implementing and Maintaining a Microsoft Windows Server 2003

Active Directory Infrastructure, Designing a Microsoft Windows Server 2003 Server

Directory and Network Infrastructure, Installing, Administering and Configuring Microsoft

Windows XP Professional, Implementing and Managing Microsoft Exchange 2003, ClearCase

MultiSite Administration, ClearCase Fundamentals, Solaris 2.X System Administration, Fast

Track to Sybase, Software Development using DECSET Tool in the VMS CC Environment,

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

Introduction to MPX/32, MPX-32 System Administration Functions, Introduction to UNIX,

UNIX Network Administration, UNIX Programming Environment, UNIX System Administrator

Functions, UNIX Security Administrator Functions, Introduction to the C Programming

Language, Advanced C Programming, NP1 System Administration, UNIX System Analysis.

Summarized Professional Experience

Siemens Shared Services, Manager, Data Center Operations - 2005-Present

Currently managing Siemens Shared Services (SSL) two data centers located in Orlando

Florida and Iselin New Jersey. These servers consist of 135 Windows 2000/2003 servers

and 12 Linux servers running VMWare in a virtualized environment hooked up to a SAN

environment. Implemented proactive performance monitoring which has increased uptimes

while delivering cost effective savings.

Consulting - Confidential, 2001-2005

Responsible for a variety of services to various companies based upon their individual

needs or circumstances. These companies include MasterCard, Excite, Monsanto, and

MasterCard.

Managed Server Operations for multi-billion dollars firms in excess of 50 people

including network, systems, and database administrators for in-house and outsourced

MCI/WorldCom and Exodus datacenters.

Utilizing Microsoft Management Console (MMC) on Windows 2000, created an IIS Perl-

based website that automatically gathered and monitored performance statistics on

developmental Compaq and Dell multi-processor servers accessing SUN's multi-domain

servers running Oracle under Solaris.

Created Perl Scripts that monitored development servers and logs for both Solaris and

Linux systems for proactive performance monitoring.

Created a Regional Service Center cookbook, for opening new worldwide centers, and the

Automated Support Terminal Training Guide.

Viquity Corporation - Vice President, Operations (Startup)- 06/00-07/01

As VP Operations for this pre-IPO B2B, I reported to the Chief Executive Officer.

Responsible for data center operations, web and call center strategies and operations,

customer support and internal IT.

Designed, purchased, and maintained enterprise class servers production servers.

Created a web based performance and database monitoring site that allowed Viquity to

have near real-time server and database information on demand.

Establish written plans for the Data Center, Call Center Operations, Customer Support,

and internal IT.

Developed Quality Assurance utilities that assisted engineering in spotting memory

leaks and other performance draining software problems.

Negotiated contracts with hosting services, phone and utility services, as well as

equipment purchases.

Created a proactive customer-facing performance measurement website that monitored

systems and database traffic on a per customer basis.

Oracle Corporation - Director, Data Center Operations - 04/96-06/00

Daily Management of Oracle's Production Servers on a 24x7x365 basis. The Redwood Shores

Headquarters Operations Department supports a 24 x 7 Global Data Center. The Data Center

is comprised of a heterogeneous environment with well over 200 production servers and

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

over 30 TB of disk, on a gigabit network backbone housing both internal and external

customer-interfacing products, covering about 16,000 sq. ft. of floor space.

The Operations Department was staffed by administrators with Unix, NT, Network, and

Database experienced to meet the 24 x 7 support model, providing a variety of system

level support, system and database monitoring, capacity planning, architectural planning,

production backup, troubleshooting, and systems management. The Operations Staff support

hours were broken down by three working shifts, each shift managed by a IT Shift Manager

and a Team Lead.

The Operations Department in conjunction with the Data Center Facilities Department also

helped to maintain the environmental controls, security, and hardware allocation planning

within the Data Center.

As a result of creating and coding a performance tuning web site, I was able to identify

critically impaired servers and have them tuned either with software or additional

hardware and increase their performance many times faster.

This led Oracle to consolidate multiple applications and servers in 17 Data Centers

around the world down to the one located in Redwood Shores. This consolidation was made

possible by focusing small amounts of dollars on individual server performance tuning

rather than just buying additional servers costing hundreds of thousands of dollars.

Data Center Duties

Chartered with maintaining Oracle's productions servers, with worldwide server

consolidation, and responsible for the Network Control Center.

Hired and managed 43 direct reports consisting of UNIX, NT, Network, and Database

administrators. Created a 6-shift 24x7x365 structure. Responsible for performance

evaluations and setting career enhancing goals.

Created dozens of web-based performance monitoring utilities with audio and pager

notification that initially stabilized Mail servers from an uptime of 91.7% to 100%

reducing mail queues from 35,000 to 200 by tweaking, on a server by server basis, both

hardware and software performance.

Created and maintained the Data Center intranet web site allowed Oracle to consolidate

17 Data Centers into one which supported 60 countries into Headquarters which resulted

in a published 150 million dollar per year reduction in IT costs.

Systems from Sparc 1000's to Enterprise 6500's with 20 CPU's and 12GB of RAM tied to

20+ Terabytes of EMC Towers utilizing Veritas Volume Manager and Net Backup solutions.

Information System Manager Duties

Responsible for the Day-to-Day Management of over 400 development and desktop servers

consisting of both UNIX and NT Systems, as well as Software Configuration Management

including installation, maintenance, and upgrades of computer hardware and software.

Created, coded, and maintained the UNIX Apache based intranet web site. Develop

scripts that monitored usage and performance.

Created and maintained IAS development Services intranet web site:

o Development Services Request.

o Hardware Request.

o View Management Request.

o View Status of Current Assignments.

o View Completed Assignments.

o View Status of Hardware Requests.

o Detailed Development Services Plan.

o Automated Sun Asset Tracking Chart.

Daily Management of Unix, & NT System Administration, and ClearCase.

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

Proposed and implemented systems enhancements that improved the reliability and

performance of the system.

Developed scripts that monitor usage and performance.

Trained personnel on system and ClearCase usage.

Defined configuration management policies and procedures for Internet Server Products.

Responsible for managing the internal information systems function including computer

operations, systems programming, applications programming, and networks.

Analyzed the needs of functional departments and establishes priorities for

feasibility studies, systems design and implementation to develop new and/or modify

the company's information processing systems.

Chairman of ClearCase International Advisory Board 1996-1998.

Wind River Systems - Configuration Manager - 03/95-04/96

Responsible for maintenance, training, and troubleshooting of ClearCase configuration

management software on the following systems:

19 Vobs with 250 views

Assist in defining SCM standards, policies and procedures.

Developed Course Material for In-house ClearCase training.

Chairman of ClearCase International Advisory Board 1995-1996.

Created and managed CCIUG Advisory Board Web site - 01/96-04/97.

Personal Library Software - Configuration Manager - 10/93-03/95

Responsible for maintenance, training, and troubleshooting of ClearCase configuration

management software on the following systems:

85,000 elements, 43 VOBS, and 98 Views with 3GB of data.

Designed and coded 50 automated utilities that kept track via E-Mail and database

updates, of all Data Management Released Products.

Designed and coded utilities to work with Atria's Cleartool Configuration Management

tool and automated the porting of software development between the VAX, SUN, MAC, PC,

NT and RISC6000 platforms for baselines, testing, and releases.

GTE Government Systems - Configuration/Data Manager - 06/91-10/93 (Government Contract)

When working as the Configuration/Data Manager for the United States Air Force Command

and Control System (AFC2S) Modernization project that took the Command and Control

Functions that resided on HP 6000 s and transferred them (with upgrades) to work on a VAX

6000.

As Configuration Manager, the duties consisted of normal Configuration Management duties

such as the establishment and maintenance of the Engineering Change Review Board,

Configuration Control Board, and ECP preparation as a result of the boards. In addition,

I was responsible for all CM activities including participating on the Montgomery

Information Technology Center (MITC) Configuration Control Board (CCB) and in functional

and physical configuration audits with the Air Force Program Management Office including

coordinating the integration of engineering changes into functional technical and support

areas.

Accomplishments:

Utilized DOD-STD 2167A/MIL-STD 480B and generated electronic versions for transmission

to government.

Establishment and maintenance of the Engineering Change Review Board.

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

Establishment and maintenance of the Configuration Control Board.

Establishment and maintenance of the Engineering Change Proposal preparation as a

result of the boards.

Establishment and maintenance of Configuration Management databases defined below:

o Action Item Database - tracking of action items from CDRL deliverable minutes.

o Airborne Tracking Database - Historical proof of delivery of CDRL documents to

PMO as requested.

o CDRL Database - Contract CDRL information regarding DID information, CDRL

abbreviation, Distribution Information, as defined by the contract.

o CMSBUILD Database - Develop and Maintain the source code load generation

database that will automatically compile product level code.

o Code Management System Historical Database - Restructures CMS Historical ASCII

file into a tracking database for Security Tracking.

o CDRL Delivery Database - Tracks ALL CDRL Deliveries. Generates document control

numbers based upon the task order identifiers and the CDRL abbreviations with

version control tracking, including generation of future data call deliverables.

o External Distribution database - Tracks addresses of all external distribution

lists with the capability of printing Airborne Labels (with historical tracking)

upon request.

o "Engineering" Change Request database - CR's were entered by the engineer after

supervisor approval is received on all changes that affect any baseline. CM

then generates paperwork automatically by scheduling and tracking the ECRB, CCB,

and ECP and schedule ECRB, attend ECRB, prepare minutes and tracking through to

resolution from the Government including QA Closure.

o GTE Security Clearances Database - Security Clearance Status of all MITC

personnel were tracked.

o GTE Inventory Database - Government Property (ODC and GFE) and GTE Capital

equipment database.

Created and maintaining computerized Building Security accessibility.

Published Operating Instruction Procedures for multiple CM subjects.

Established and Coded utilities to send and receive code across VAX, WIS, and Sun

Platforms to the VAX VMS Code Management System for software version control and

release.

Established the Data Management Library and Filing at the Montgomery Information and

Technology Center

o Awarded Superior Performance Award in May 1993

o Praised by the United States Air Force Program Office for leading the team that

obtained the COMPESS Integrated Functional Baseline.

Utilized DOD-STD 2167A/MIL-STD 480B and generated electronic versions for transmission

to government.

Coded utilities to transfer code across VAX, WIS, and Sun Platforms to the VAX Code

Management System for software version control and release.

Received DISCO SECRET Clearance in January 1993.

Evaluation Research Corporation - Contractor - 11/90-05/91 (Government Contract)

Contract Project Manager for the Cargo Movement Operations System (CMOS), Increment III

Project. Responsible for analysis of user requirements and allocation of corporate

resources, personnel, and hardware with overall responsibility for the design and

development of this United States Air Force systems development effort.

Duties include daily tracking of the above, working closely with senior analysts, systems

programmers, and daily workings with command officers of the Air Force who were

overseeing this project. While Project Manager, I also setup the Source Code

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

Configuration System that is presently being used. ERC had no automated way of keeping

track of the over 500 source code modules and screen that CMOS consisted of.

Xanadu Computer Training & Support, Inc. President - 06/89-08/90

I started Xanadu with a training & support business in mind. It evolved from a training

and support organization to a custom application programming firm specializing in custom

database design fitted to the client's business on a 24x7 basis.

Two of the Major Software Products that were copyrighted by me, were CompuTst and

BARDOOR.

COMPUTST (c), 1990 by Larry Clements; A Volumetric Fuel Leak Detection Package that

detected leaks in underground fuel storage tanks. CompuTst utilized data acquisition,

thermocouple, and strain gage electronic measuring devices. CompuTst used 1990

Environmental Protection Agency guidelines and incorporated the Height-to-Volume

measurement of the leak rate in conjunction with the coefficient of expansion and

temperature formulas published by the National Fire Protection Agency. CompuTst was

approved for use in 34 states.

BARDOOR (c), 1989 by Larry Clements; A patient monitoring system for nursing homes.

BARDOOR monitored patients tagged with the Code-Alert (tm) radio transmitting device

through the use of a 24 bit parallel digital I/O interface board and alerted personnel

if a patient "wandered off". It also monitored adjacent apartment complexes for

emergency call or smoke detection devices. If a call was detected, BARDOOR printed out

patient information from its database and switched on remote control camera and/or

paging units as needed. BARDOOR also utilizes VGA technology by displaying patient

information, and a photo of the patient for easy identification by security or nursing

personnel. BARDOOR is currently being used in South Florida Nursing Homes.

Gould Computer Systems Div., Technical Training Instructor - 01/88-06/89

Responsible for teaching the following 37 hours courses:

Introduction to UNIX,

UNIX Network Administration,

UNIX Programming Environment,

UNIX System Administrator Functions,

UNIX Network Administrator.

When not teaching, I performed System Administrative duties and worked on course

upgrading.

Tandy Area Training and Support Center Manager -04/81-01/88

In April of 1981, I was hired by Radio Shack in a "TEST CASE" position to answer customer

questions concerning computers. In January 1982, based upon our success, Tandy hired 600

Customer Support Representatives nationwide. I wrote the Customer Tracking program that

involved 7 separate database information files that tracked customer calls for help, what

type of hardware and software they used, and the problems and answers they were given. It

tied into the national question and answer database so time was not spent duplicating

answers that were already solved.

EDUCATION SUMMARY

Master in Computer Science, Bachelor in Computer Science, MS2273: Managing and

Maintaining a Microsoft Windows Server 2003 Environment, MS2276: Implementing a Microsoft

Windows Server 2003 Network Infrastructure: Network Host, MS2277: Implementing, Managing

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Email: abqf6d@r.postjobfree.com Larry Clements Resume Web: LarryClements.com

and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services,

MS2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure,

MS2279: Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active

Directory Infrastructure, MS2282: Designing a Microsoft Windows Server 2003 Server

Directory and Network Infrastructure, MS2285: Installing, Administering and Configuring

Microsoft Windows XP Professional, MS2400: Implementing and Managing Microsoft Exchange

2003, ClearCase MultiSite Administration, ClearCase Fundamentals, Solaris 2.X System

Administration, Fast Track to Sybase, Software Development using DECSET Tool in the VMS

CC Environment, Introduction to MPX/32, MPX-32 System Administration Functions,

Introduction to UNIX, UNIX Network Administration, UNIX Programming Environment, UNIX

System Administrator Functions, UNIX Security Administrator Functions, Introduction to

the C Programming Language, Advanced C Programming, NP1 System Administration, UNIX

System Analysis.

Computer Courses Taught

Introduction to UNIX, UNIX Programming Environment, UNIX Security Administrator

Functions, UNIX System Administrator Functions, UNIX Network Administration, Xenix Multi-

User Operating System, Advanced BASIC programming course, Async Communications Course,

Introduction to Word Processing, Filepro 16 Database Design.

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