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Quality Assurance Manager

Location:
Milford, CT
Posted:
January 22, 2013

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Resume:

Andy Grierson

Email: abqf4l@r.postjobfree.com

Address: ** ******* *****

City: Milford

State: CT

Zip: 06461

Country: USA

Phone: 203-***-****

Skill Level: Management

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDY GRIERSON

33 Robbins Court 203-***-****

Milford, CT 06461 Email: abqf4l@r.postjobfree.com

PROFILE

Over twenty years of experience in the food manufacturing and restaurant industries directing and performing multiple functions, including logistics, quality assurance/food safety, operations management, new product development, sales/customer service, and business turn-a-rounds to support up to $5 billion in annual sales revenue.

COMPETENCIES

* Strategic Planning * Sales/Marketing/Customer Service

* Logistics/Distribution * Team Coaching & Development

* Quality Assurance/Food Safety * Goal Setting/Performance Metrics

* Retail Management * Best Practices

* New Product Innovations * Continuous Improvement

WORK EXPERIENCE

ARGRIERSON & ASSOCIATES, LLC 8/12 - Present

CONSULTANT to the FOOD INDUSTRY

* Provide consulting in restaurant operations management, product development, food safety and quality assurance, global food safety initiatives, certifications, and contracted auditing.

US FOODS, Milford, CT 3/09 - 6/12

An $18 billion food service logistics/distribution company.

U.S. REGIONAL FOOD SAFETY QUALITY ASSURANCE (FSQA) MANAGER, Northeast & Atlantic Regions

* Oversaw fifteen divisions/distribution centers with fifteen direct reports/managers and over 1,000 employees with locations ranging from 125,000 to 650,000 square feet.

* Directed all FSQA-related logistics/distribution functions including packaging, pallets, scheduling, and deliveries to support a $5 billion operation.

* Guided all FSQA initiatives at each facility and ensure compliance with regulatory mandates.

* Established goals and performance metrics to encourage team ownership and accountability for results.

* Used ongoing data collection, analysis and trending as a baseline for continuous quality improvement, taking a proactive versus reactive response to problems and opportunities.

* Coached, mentored and empowered teams, while encouraging ownership of the process.

* Focused efforts on cost efficiencies, productivity, streamlining and re-engineering processes, enhanced deliverables, and contribution to bottom-line profitability.

* Key member of a five person executive team, leading a Global Food Safety Initiative (GFSI), certifying and standardizing Best Practices through the International Featured Standards (IFS).

DOCTOR'S ASSOCIATES/DAI INC., DBA SUBWAY 8/03 - 8/08

BREAKFAST LEAD & CULINARY TEAM MEMBER

* Served in a new product development role.

* Worked with Corporate Chefs, marketing and strategic partners (i.e. Kraft, Tyson, ConAgra, etc.) and developed the initial breakfast menu for Subway.

* Field tested new product innovations in the United States and Canada working with regional consumers.

* Provided input into marketing to facilitate new product launches, branding and imaging.

* Linked new product innovations to consumer preferences and emerging trends to maximize revenues, while supporting the company brand.

* Conducted product proposal presentations to executive management and helped lead all stages of product development, up to and including the roll-out process.

ANDY GRIERSON Page 2

Resume (Continued)

WORK EXPERIENCE: (Continued)

SONIC DRIVE-IN, Chattanooga, TN 3/02 - 8/03

MULTI-UNIT OPERATIONS PARTNER/MANAGER 5/02 - 8/03

* After completing the successful and dramatic turn-a-round of the single unit operation, was promoted to Multi-Unit Operations Partner/Manager to improve operations at five additional struggling locations.

OPERATIONS PARTNER/MANAGER 3/02 - 5/02

* Recruited to manage the turn-a-round of the worst performing corporate location on a national scale.

THE KRYSTAL COMPANY 10/87 - 8/00

PRODUCT DEVELOPMENT MANAGER 1994 - 2000

* Led efforts to field test new product innovations working with culinary team leaders.

* Linked R&D initiatives to regional and consumer preferences, consumer feedback, emerging trends, and competitor analysis.

* Recognized as the primary leader in the Krystal Company's signature product, "Krystal Chik" sandwich, one of the food industry's most successful roll-outs.

* Rewrote all cooking procedures to accommodate a transition from gas grill cooking to electric grill cooking.

FOOD SAFETY QUALITY ASSURANCE COORDINATOR 1991 - 1994

* Developed and implemented the FSQA System for the company.

AREA SUPERVISOR/MULTI-UNIT MANAGER 1987 - 1991

* Managed ten restaurants covering a 24/7 operation.

* Assumed total ownership and accountability for bottom-line P&L.

* Ranked #2 out of 56 Multi-Unit Managers for profitability and operational excellence.

EDUCATION

UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN

Masters Degree in EDUCATIONAL ADMINISTRATION & SUPERVISION (M.ED)

CERTIFICATIONS

GFSI Certified; HACCP Certified; IFS Certified; Knowledgeable with Global Standards including BRC (British), SQF USA & DNV

SKILLS & EXPERTISE

Project Management - (Advanced, Twenty Plus Years Experience)

New Product Development (Food Products Consultant) - (Expert, Twenty Plus Years Experience)

Food Distribution Consultant - (Intermediate, Five Years Experience)

Regulatory Compliance Consultant-Restaurants & Distribution - (Intermediate, Twelve Years Experience)

Restaurant Management including Multi-Unit/Regional Experience - (Advanced, Fourteen Years Experience)

References available upon request



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